Windows update error 8007370a

[PaaNooS]

I have to reinstall Windows to fix some errors.
I tried to do a repair installation but I took a message something like "Installation cannot continue. Please try to update windows and then try again".
I thought to reinstall only SP1 but just after installation starts I take the message "Installation was not successful - the value of an attribute in an identity is not within the legal range - Error: Error sxs invalid identity attribute value (0x8007370a)".

I've tried to run sfc/scannow but I take the error "Windows Resource Protection could not preform the scan"
I have run System Update Readiness Tool with success but errors still remain in CBS.log

I need some more help please

 

[Layback Bear]

Could you please complete this tutorial? Our expert will need the information.

http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

 

[PaaNooS]

Hello L.B.

thank you for your quick reply.
Before complete the tutorial I have to inform you that I use "Classic Shell" (Classic Shell - Start menu and other Windows enhancements) for Windows Explorer and Internet Explorer.
Also I have uninstall my Antivirus program (Eset Nod 32) and I use "Selective Startup" to boot my Windows to reduce conflicts.
I'll be back soon with tutorial results.

 

[PaaNooS]

Tutorial Results.

1. System Update Readiness Tool completed successful with these status of services :
BITS (Background Intelligent Transfer Service) : Manual / Started
Cryptographic Services : Automatic / Started
Windows Modules Installer : Manual / Started
Windows Update : Automatic (Delayed Start) / Started

2. SFC /scannow
Just after System Update Readiness Tool completed (without restart) run SFC from Command Prompt (as Administrator) but had error "Windows Resource Protection could not perform the requested operation".
So I tried "Method two - Run the SFC /SCANNOW Command at Boot (via Diskpart)" as I have a dual/boot system but again had the error "Windows Resource Protection could not perform the requested operation".

3. Windows Update Error Codes
There is only one error code that I receive : 8007370A
(You can see it in attached files)

4. Log Collection
See attach files.

THank you very much

 

[PaaNooS]

Hello again

I mentioned something else. I don't know if it is relevant with my issue. Boot from CD/DVD / press F8 / click "Repair your computer" do nothing. I mean it starts Windows normally instead of show "System Recovery Options".

 

[PaaNooS]

No suggestions yet ???

 

[NoelDP]

Your CheckSUR report shows the presence of Bitflips.
These can be caused by faulty hardware - usually RAM - so I suggest that you run MemTest86+ following this tutorial... http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Once you have a clear result over at least three full passes, then we can try fixing the existing problems

 

[PaaNooS]

Hello Noel

as you can see in attach file I get many errors running Memtest.
I need some more time to complete the test

 

[PaaNooS]

Thanks to you Noel I found that one memory slot of my motherboard runs to errors.
So I left this slot empty and now my system has 3x1GB of memory sticks but no memory errors.

So what's the next step ?

 

[Layback Bear]

Complete this again so Noel can have another look for changes.

http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

 

[PaaNooS]

New Tutorial Results.

1. System Update Readiness Tool -as first time - completed successful with these status of services :
BITS (Background Intelligent Transfer Service) : Automatic (Delayed Start) / Started
Cryptographic Services : Automatic / Started
Windows Modules Installer : Manual / Started
Windows Update : Automatic (Delayed Start) / Started

2. SFC /scannow -as first time -
Just after System Update Readiness Tool completed (without restart) run SFC from Command Prompt (as Administrator) but had error "Windows Resource Protection could not perform the requested operation".
So I tried "Method two - Run the SFC /SCANNOW Command at Boot (via Diskpart)" as I have a dual/boot system but again had the error "Windows Resource Protection could not perform the requested operation".

3. Windows Update Error Codes
Error code changed to 80072F8F
(You can see it in attached files)

--Edit --
My system time was wrong.
After synchronizing date-time the Error Code 8007370A came back

4. Log Collection
See attach files.

THank you very much

 

[Layback Bear]

While we are waiting for Noel check your computer time, date, time zone.

 

[PaaNooS]

As you can see in my "edit" I have already checked and correct them

 

[NoelDP]

Here's the summary...

Summary:
Seconds executed: 415
 Found 7 errors
  CSI Could Not Open file Total count: 3
  CSI Missing Deployment Key Total count: 1
  CSI Missing Identity Total count: 2
  CSI Corrupt Identity Total count: 1
  CSI Replacement File: CreateFile Failed Total count: 48

It's not actually as bad as it may look - CheckSUR makes multiple attempts to fix problems if necessary.

What it boils down to is ...

(f)	CSI Missing Identity	0x00000000	identity	msil_microsoft.mediacenter.itv_31bf3856ad364e35_6.1.7601.17514_none_8d0f382c5ed4789	
(f)	CSI Could Not Open file	0x0000007B	winsxs\Manifests\msil_microsoft.mediacenter.itv_31bf3856ad364e35_6.1.7601.17514_none_8d0f382c5ed4789.manifest	msil_microsoft.mediacenter.itv_31bf3856ad364e35_6.1.7601.17514_none_8d0f382c5ed4789	
(f)	CSI Missing Deployment Key	0x00000000	ccb3aa159d2..53a473e1121_31bf3856ad364e35_6.1.7601.22044_8eeb23f375ee78dc	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Identity	0x00000000	identity	x86_netathr.inf_31bf3856ad364e5_6.1.7600.1638_none_ad493f9a9f8a50c	
(f)	CSI Could Not Open file	0x0000007B	winsxs\Manifests\x86_netathr.inf_31bf3856ad364e5_6.1.7600.1638_none_ad493f9a9f8a50c.manifest	x86_netathr.inf_31bf3856ad364e5_6.1.7600.1638_none_ad493f9a9f8a50c	
(f)	CSI Corrupt Identity	0xC0150016	mcepg, Culture=neutral, Version=6..7601.17514, PuBlicKeyToken=31bB3856ad364e35, PRocessorArchitecture=msil, versionScope=NonSxS	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	Bad identity
(f)	CSI Could Not Open file	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

 

[PaaNooS]

Here is COMPONENTS file

 

[NoelDP]

I've uploaded a file - panaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY "%userprofile%\desktop\panaa\COMPONENTS" C:\Windows\System32\config
 
.

If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.

 

[PaaNooS]

Sorry for my silly question.
"CheckSUR scan" means "System Update Readiness Tool" ?
Here is the new CheckSUR.log file

 

[NoelDP]

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

 

[PaaNooS]

OK Noel

 

[PaaNooS]

No news Good news Noel ?