Update Error Code 80070308

[AnonStar]

Since the newest 9 Security Updates I am not able to install them anymore.

The Error I get is: "Code 80070308 Unknown Error"

These Updates are failing:

• KB2962872
• KB2961072
• KB2971850
• KB2972280
• KB2973201
• KB2973351
• KB2952664
• KB2966583
• KB2973337

sfc /scannow did not find any problems.
Also CheckSUR din't find any errors.


The CBS Folder as a *.zip archive here: http://ags-server.de/CBS.zip
(it's too big for uploading here)


Thank you for any help - I don't want to make an InPlace Upgrade because of a lot of problems in the past (The Computer was very slow after a repai install).


MfG,


Anon

 

[NoelDP]

There is getting to be a rash of this error code this week!
(this is the third in 24 hours - and it's always been rare until now).

Here's the error sequence for yours.

2014-07-10 03:01:32, Info                  CBS    Exec: Staging Package: Package_129_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2973351-333_neutral_GDR, PinDeployment: amd64_92685b594b803139ca03aacd81219449_31bf3856ad364e35_6.1.7601.18496_none_ac5748f9a5bfe380
2014-07-10 03:01:32, Info                  CSI    [EMAIL="00000029@2014/7/10:01:01:32.865"]00000029@2014/7/10:01:01:32.865[/EMAIL] CSI Transaction @0x17b1880 destroyed
2014-07-10 03:01:32, Info                  CSI    0000002a Transaction merge required, do-not-merge flag passed.
2014-07-10 03:01:32, Info                  CSI    [EMAIL="0000002b@2014/7/10:01:01:32.865"]0000002b@2014/7/10:01:01:32.865[/EMAIL] CSI Transaction @0x17b1880 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [79]"TI3.30383066_2080273629:3/Package_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1"
2014-07-10 03:01:32, Info                  CSI    0000002c Performing 10 operations; 10 are not lock/unlock and follow:
  StageFile (2): flags: 8 app: (null) comp: Microsoft-Windows-Security-Schannel, Version = 6.1.7601.22712, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral file: [ml:26{13},l:24{12}]"schannel.dll" srcfile: @0x6719d88
  StageFile (2): flags: 8 app: (null) comp: Microsoft-Windows-LSA, Version = 6.1.7601.22712, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral file: [ml:24{12},l:22{11}]"secur32.dll" srcfile: @0x6718af8
  StageFile (2): flags: 8 app: (null) comp: Microsoft-Windows-LSA, Version = 6.1.7601.22712, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral file: [ml:24{12},l:22{11}]"sspicli.dll" srcfile: @0x6719fc8
  StageFile (2): flags: 8 app: (null) comp: Microsoft-Windows-LSA, Version = 6.1.7601.18496, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral file: [ml:24{12},l:22{11}]"secur32.dll" srcfile: @0x671a9e8
  StageFile (2): flags: 8 app: (null) comp: Microsoft-Windows-LSA, Version = 6.1.7601.18496, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral file: [ml:24{12},l:22{11}]"sspicli.dll" srcfile: @0x671acb8
  StageFile (2): flags: 8 app: (null) comp: Microsoft-Windows-CertificationAuthorityClient, Version = 6.1.7601.22712, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, Pub
2014-07-10 03:01:32, Info                  CSI    licKey neutral file: [ml:24{12},l:22{11}]"certcli.dll" srcfile: @0x671add8
  StageFile (2): flags: 8 app: (null) comp: Microsoft-Windows-Security-Schannel, Version = 6.1.7601.22712, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral file: [ml:26{13},l:24{12}]"schannel.dll" srcfile: @0x671aef8
  StageFile (2): flags: 8 app: (null) comp: Microsoft-Windows-CertificationAuthorityClient, Version = 6.1.7601.22712, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral file: [ml:24{12},l:22{11}]"certcli.dll" srcfile: @0x671b018
  StageFile (2): flags: 8 app: (null) comp: Microsoft-Windows-LSA, Version = 6.1.7601.22712, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral file: [ml:22{11},l:20{10}]"lsasrv.dll" srcfile: @0x671b138
  StageFile (2): flags: 8 app: (null) comp: Microsoft-Windows-LSA, Version = 6.1.7601.18496, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral file: [ml:22{11},l:20{10}]"lsasrv.dll" srcfile: @0x671b258
2014-07-10 03:01:32, Error                 CSI    0000002d (F) A previous transaction requested a reboot, so you cannot commit any transactions until you reboot.
[gle=0x80004005]
2014-07-10 03:01:32, Error                 CSI    0000002e (F) STATUS_REQUEST_OUT_OF_SEQUENCE #386130# from Windows::COM::CComponentStore::ApplyTransactionNow(...)[gle=0xd000042a]
2014-07-10 03:01:32, Error                 CSI    [EMAIL="0000002f@2014/7/10:01:01:32.978"]0000002f@2014/7/10:01:01:32.978[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\componentstore\com\store_transaction.cpp(1841): Error STATUS_REQUEST_OUT_OF_SEQUENCE originated in function Windows::COM::CComponentStore::ApplyTransactionNow expression: (null)
[gle=0x80004005]
2014-07-10 03:01:33, Error                 CSI    00000030 (F) HRESULT_FROM_WIN32(ERROR_REQUEST_OUT_OF_SEQUENCE) #385991# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Apply(...)[gle=0x80070308]
2014-07-10 03:01:33, Error                 CSI    00000031 (F) HRESULT_FROM_WIN32(ERROR_REQUEST_OUT_OF_SEQUENCE) #381131# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddFiles(Flags = 1, a = @0x4a1e90, fn = @0x4a2690, fp = @0x4a2e90, disp = 0, op = 0)[gle=0x80070308]
2014-07-10 03:01:33, Info                  CBS    Failed to add to transaction package: Package_130_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070308 - ERROR_REQUEST_OUT_OF_SEQUENCE]
2014-07-10 03:01:33, Error                 CBS    Failed to stage execution package: Package_130_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070308 - ERROR_REQUEST_OUT_OF_SEQUENCE]
2014-07-10 03:01:33, Info                  CSI    [EMAIL="00000032@2014/7/10:01:01:33.326"]00000032@2014/7/10:01:01:33.326[/EMAIL] CSI Transaction @0x17b1880 destroyed
2014-07-10 03:01:33, Info                  CBS    Perf: Stage chain complete.
2014-07-10 03:01:33, Info                  CBS    Failed to stage execution chain. [HRESULT = 0x80070308 - ERROR_REQUEST_OUT_OF_SEQUENCE]
2014-07-10 03:01:33, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80070308 - ERROR_REQUEST_OUT_OF_SEQUENCE]
2014-07-10 03:01:33, Info                  CBS    WER: Generating failure report for package: Package_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1, status: 0x80070308, failure source: Stage, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
2014-07-10 03:01:33, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-07-10 03:01:33, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...

I'm still researching this one - but it's beginning to sound as if there may be a problem with an update.

 

[JohnnyT42]

Update Error Code 80070308: Exactly the same problem with a twist!

Exactly the same problem on my desktop machine with Win 7 Professional 64 bit, tried all the suggested fix's including Malewarebytes scan, SFC Scan, Fix It Tool, Reboot etc.

Twist is: Exact same problem on my Dell XPS15 running Windows 7 Home Premium 64 bit but after running Fix It Tool it successfully loaded all 9 updates. Difference seems to be failing on Pro version but OK on Home Premium.

Any ideas?

John.

 

[AnonStar]

Maybe the update history is useful:

edit: Maybe also this is useful: {attached windowsUpdate.log}

 

[NoelDP]

Exactly the same problem on my desktop machine with Win 7 Professional 64 bit, tried all the suggested fix's including Malewarebytes scan, SFC Scan, Fix It Tool, Reboot etc.

Twist is: Exact same problem on my Dell XPS15 running Windows 7 Home Premium 64 bit but after running Fix It Tool it successfully loaded all 9 updates. Difference seems to be failing on Pro version but OK on Home Premium.

Any ideas?

John.

Please start a NEW thread of your own, and post the same test results.

 

[SusanBradley]

Can you do me a big favor and install one update at a time? Let's see if we can narrow down to just one.

I'm going to guess it might be SHA512 is disabled in Windows 7 or Windows Server 2008 R2

 

[AnonStar]

I tried three times to install only one of the updates (three different ones). But after aprox. 3 seconds it gaveme the same error code all the time.

 

[SusanBradley]

Before I set up an official support case for you... what a/v or other security software are you running and can you disable it?

 

[AnonStar]

I do not run any AV software (Antivir without OnAccess Scanner, only onDemand, Spybot without any services or low-level drivers). I scan the system every few weeks with a live linux system).

 

[AnonStar]

Some Updates available to this problem?

 

[NoelDP]

Sorry - I missed you in the frenzy! ;(


Please open an elevated Command Prompt, and run the following command,

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS


post the results.


Here are some instructions to make life easier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[AnonStar]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
Der Vorgang wurde erfolgreich beendet.

C:\Windows\system32>REG QUERY HKLM\COMPONENTS

HKEY_LOCAL_MACHINE\COMPONENTS
StoreFormatVersion REG_BINARY 30002E0030002E0030002E003600
StoreArchitecture REG_BINARY 09000000
PendingRequired REG_DWORD 0x1

HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData
HKEY_LOCAL_MACHINE\COMPONENTS\ccpinterface
HKEY_LOCAL_MACHINE\COMPONENTS\Configuration
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData
HKEY_LOCAL_MACHINE\COMPONENTS\Installers
HKEY_LOCAL_MACHINE\COMPONENTS\ServicingStackVersions

 

[NoelDP]

Good - that's what we expected...

Open an Elevated Command Prompt, and run the following commands


REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG DELETE HKLM\COMPONENTS /V PendingRequired

then reboot, and try Windows Update again.

 

[AnonStar]

That worked, thanks!

 

[NoelDP]

Great!

Good luck

 

[qfe03]

That worked for me too. Shame on M$. Tried two different fix-its to no avail. Their troubleshooter/fix-its doesn't even recognize this error code. M$ brain-death as usual.

 

[NoelDP]

Most of the time, this type of error is caused by pre-existing problems with the install, rather than being the fault of an update.

However, in this case, it does seems that some update was particularly fragile.
Hopefully, MS will be producing either a Fixit, or at least a Wiki article on the proper fix.

Glad it helped! - good luck.

 

[P Bender]

Got the same problem with an HP Probook 650 and Office 2010 (which gave the error message)

The (last) post of NoelDP did the trick in getting Office to install. Now apply the trick to the other two HP's

I think my root cause was dodgy HP drivers (which are getting more and more common with HP )

 

[PhilWill]

Thank you NoelDP! I've had this error message since last July and got the same error code when I updated iTunes but, thanks to you and your sound advice, it's now fixed and 65 Windows updates have been successfully installed (and I've got a working iTunes back)
Just as well this forum exists as MS just seem to take the money and run....

 

[highspeed]

Hi, im out of ideas please help. I cant update KB2984981 and KB2965788. Tried FixIT, renaming Softwaredistrubition folder and i dont have that regedit entry. But nothing works. I also tried to install these manually but it just says my system cant install them.