Updates Fail on Windows 7x64

[squirtmph]

ever-time I try to shout down laptop keep fail to do follow updates
from Office Office 2003:
80070643 WindowsUpdate_80070643
Update for Outlock 2003 Junk Email filter KB2863822
Update for Office 2003 KB2543854
Office Service Pack 3 SP3
Software have tried all of the suggested fixes and they all FAIL!!!!:
*MicrosoftFixit50123
*office2003-KB907417-FullFile-ENU
*office2003-KB2863822-FullFile-ENU

I have run it with administration right's above.
Thank you for all feed back and support!

 

[Layback Bear]

I did find this.I'm no expert. I was looking online for some information to help you.

Support availability for Office 2003 and Office 2000

Extended support is now available for Office 2003, and will continue through April 8, 2014. For more information, see Office 2003 Product support lifecycle information (Please Verify your Location).

 

[squirtmph]

Thankk you very much

thanks for posting link, am about to eat something, fast food sound good to me!
again I will check up later on today, and thank you for you post, again

I just wanted to let you know am working carefully by follow step by step to the link posted here, am hoping get back to you tomorrow, Thank you for you support NoelDP

 

[NoelDP]

643 errors such as this can be very difficult to cure - but we'll see what we can do.


Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

 

[squirtmph]

Only one Error

I follow ever step by step By:
1. System Update Readiness Tool
2. sfc /scannow
Windows resource Protection did not find any Integrity violation
2A. Restart PC
3. Check Windows Update Error Codes
Code 80070643

Attachment enclosed for you to review, thank you for you feed back, again

I found these link and I follow these instruction, I would love to know you're Input:
http://windows.microsoft.com/en-us/windows/windows-update-error-80070643#1TC=windows-7

 

[NoelDP]

I need the CheckSUR.log file as well, please!

 

[squirtmph]

Yes, here are Attached fiule requested!

Thank you for you response, to my own interest, again!

 

[NoelDP]

That at least is clear


Back to your SFC scan.
Although the scan results are clear, there are a lot of errors in the background CBS data - most looking like this...

2014-06-05 17:18:28, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB976933~31bf3856ad364e35~amd64~~6.1.7601.17514, partially installed (true/false), 0
2014-06-05 17:18:28, Info                  CBS    Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-06-05 17:18:28, Info                  CBS    Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-06-05 17:18:28, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-06-05 17:18:28, Info                  CBS    Failed to evaluate external applicability for package update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-06-05 17:18:28, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

I think we need more data - this set may well give us what we need...
http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

It does most of the work - please post the full data pack.

 

[squirtmph]

Can I get back to you later ON this evening, please!

I got to go pick up somebody and when I get back, I will do what you have suggested!
thank you very much.:sarc:
Here are follow Attachment you have requested from me!

DM Log

 

[NoelDP]

YOu have a couple of interesting errors -

The 'regi' service failed to start
The 6077757b service failed to start
Application popup: Windows - Delayed Write Failed : Exception Processing Message 0xc000a082 Parameters 0x000007FEFD35718C 0x000007FEFD35718C 0x000007FEFD35718C 0x000007FEFD35718C
Application popup: Windows - Delayed Write Failed : Exception Processing Message 0xc000a082 Parameters 0x000007FEFD35718C 0x000007FEFD35718C 0x000007FEFD35718C 0x000007FEFD35718C
The system failed to flush data to the transaction log. Corruption may occur.

amongst others.

Let's take a closer look at the first two

Please open an Elevated Command Prompt and run the following commands.

SC QC regi
SC QUERYEX regi
SC QC 6077757b
SC QUERYEX 6077757b

Post the results

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[squirtmph]

Elevated Command Prompt

Here they are follow Result attachment, from CMD inquire, Thank you for helping me out...

forgive me, for taking me sometime to get back to you ):

 

[NoelDP]

Interesting - both the service problems relate to the same driver file, so that is probably why one of them is causing problems.

We need to remove that registry entries after checking that it is not actually necessary.
Do you have a listing in your Programs & Features list for any Intervideo programs at all? If so, then they should probably be uninstalled and the registry re-checked. If not, then we'll have to remove the entry manually and see if anything falls over.
Once the entries are properly cleared, you could reinstall the Intervideo software if necessary.

 

[squirtmph]

am not so sure if these is what you asking me for

Here is the response to you above question posted.
Thank you for keep coming back helping me out, I do appreciate it, a suggestion dint Forgot /say before...
I have restore PC with DVD media on almost on the end of last year..
so, Am wonder when I did fresh restore by either was something wrong along process or I drag a problem's with me!
Once finishing done clean restore, am not so sure now, I'm hoping you can tell me, I being looking where do I put on the accurate date where I did fully clean restore, but I can't find it ):

Yes it come with DVD Player + Blue Ray player, I have try to search there names, but I don't know they're names to help my self.

• Software Included
  Microsoft Internet Explorer 8.0, Toshiba Hardware Setup Utility, Toshiba Web Camera Application, Toshiba Online Backup (30 days trial), Microsoft Internet Explorer 8.0, Adobe Acrobat Reader, Microsoft Office 2010 Starter, Toshiba PC Health Monitor, Toshiba Supervisor Password Utility, Microsoft Windows Media Player 12, Toshiba Assist, QuickBooks Financial Center, Google Toolbar, Toshiba Eco Utility, Windows Live Movie Maker, Norton Internet Security 2011 (30 days subscription), Skype, Google Chrome, Microsoft Silverlight, WildTangent Game Console, Toshiba Media Controller, Toshiba Value Added Package, Toshiba DVD Player, Toshiba Bluetooth Stack, Windows Live Essentials, Windows Live Messenger, HDMI Control Manager, InterVideo WinDVD BD, Toshiba Disc Creator, Toshiba Sleep Utility, Toshiba HDD/SSD Alert, Toshiba Laptop Checkup, Toshiba App Place, Toshiba Recovery DiskCreator, Toshiba Book Place, Windows Live Mail, Windows Live Writer, Face Recognition software, NetZero Internet Service, Corel Label@Once, Windows Live Photo Gallery, Toshiba Bluetooth Monitor, Toshiba Bulletin Board, Toshiba ReelTime, KidZui, Toshiba Service Station
• Microsoft Office Preloaded
  Includes a pre-loaded image of select Microsoft Office 2010 suites.

 

[NoelDP]

The things of note in your attachements are
1) You appear to have no Anti-Virus installed
2) You are running with UAC disabled.

Add the two together and you have an incredibly insecure PC - which is possibly riddled with malware.

The attached picture or the installer error is a sign that you should find out where that installer came from - it's at least 10 years old, and incompatible with 64-bit Windows. If it's from a program/hardware that you need, then see if the manufacturers have an updated version available.

It looks to me as if we can simply remove the regi.sys registry references, and see what happens - you shouldn't be any worse off than currently.

Before we even think about that, though - let's have a look at the integrity of your system as far a malware is concerned...


Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

 

[squirtmph]

Hello!

The things of note in your attachements are
1) You appear to have no Anti-Virus installed
I have Norton 360 Installed, I don't know why it docent show, Norton have check installed and they say everything its fine...
2) You are running with UAC disabled.
I don't know what is UAC ):

Add the two together and you have an incredibly insecure PC - which is possibly riddled with malware.
I have installed full future Malware:
Malwarebytes Anti-Malware v2.02.1012
Glary Utilities 5 W/ Malware Incluided

The attached picture or the installer error is a sign that you should find out where that installer came from - it's at least 10 years old, and incompatible with 64-bit Windows. If it's from a program/hardware that you need, then see if the manufacturers have an updated version available.
I'm going to try to Google it, see what I can find out

It looks to me as if we can simply remove the regi.sys registry references, and see what happens - you shouldn't be any worse off than currently.
Yes, please...I can take another photo to show you where this problem show, if you wanted to know location..
Before we even think about that, though - let's have a look at the integrity of your system as far a malware is concerned...
I did Full scan with Norton 360 on Sunday + Malwarebytes Anti-Malware, Thank you for you concern!
both dint found anything = excellent news.
The attached picture or the installer error is a sign that you should find out where that installer came from - it's at least 10 years old, and incompatible with 64-bit Windows.
I have try to Google it to delete such software, I use with XP, but I still searching how to delet it, But Understand now, thanks to you!
Again,Thank you so Much!!

 

[NoelDP]

Windows should be able to see Norton installed - if it doesn't, there's something seriously wrong.

UAC is User Account Control - AKA Least User Access(LUA) - the setting you apparently have removes all warnings that something is attempting to change Windows settings.

Glary Utilities is potentially worse than 'the problem' - it's (so far as I know) outdated, and potentially dangerous. The last time I used it - admittedly a few years ago - I found it trashed a perfectly good install. Which version do you have installed?

You say that you have Norton 360 installed - is it up-to-date? Have you kept it that way since the initial installation? What other AV's have been installed on this machine?

Norton has a nasty habit of attempting to decide which Windows Update it will allow to install - with varying error messages resulting, and varying ability to circumvent the problem.

 

[squirtmph]

Setting's

Windows should be able to see Norton installed - if it doesn't, there's something seriously wrong.
I have run what is called from Norton NPE, and it runs fine, what it dose check Instal, Issues & Updates

UAC is User Account Control - AKA Least User Access(LUA) - the setting you apparently have removes all warnings that something is attempting to change Windows settings.
The reason I did that is 'cause when I run software like:
123CopyDVDPlatinum 2013, Keep asking me if I wanted to run it. By the way am the only USER. if it helps, for you to know!
PC Model is Toshiba Qosmio X505 Q894

Glary Utilities is potentially worse than 'the problem' - it's (so far as I know) outdated, and potentially dangerous. The last time I used it - admittedly a few years ago - I found it trashed a perfectly good install. Which version do you have installed?
Glary Utilities 5 Pro. v5.1.0.4

You say that you have Norton 360 installed - is it up-to-date? Yes, from Yesterday Have you kept it that way since the initial installation? No, the version come's in re-Installed its not Norton 360, so I reach technical support to Installed other version I needed, by removing and Installed 360. What other AV's have been installed on this machine? None, Well I have full software with you might be familiar, System Mechanic Professional v12.7.1.2

Norton has a nasty habit of attempting to decide which Windows Update it will allow to install - with varying error messages resulting, and varying ability to circumvent the problem.
loll

Thank you

 

[NoelDP]

System Mechanic as well??
Oh dear....

Registry 'Cleaners' are probably better described as registry destroyers

My only suggestions are
1) Attempt a System restore (if it works, you may get lucky!)
2) Uninstall System Mechanic, and Glary Utilities, then do a repair install of Windows
3) A clean install.

I don't have the time to attempt to manually repair systems where potentially three dangerous 'cleaners' have been run.

 

[squirtmph]

loll

System Mechanic as well??
Oh dear....
loll

Registry 'Cleaners' are probably better described as registry destroyers

My only suggestions are
1) Attempt a System restore (if it works, you may get lucky!)
Yes, I did that on Friday
2) Uninstall System Mechanic, and Glary Utilities, then do a repair install of Windows
You men By using Recovery Media DVD?
3) A clean install.
loll That is pain to me it take just about a day to restore everything :shock:
I don't have the time to attempt to manually repair systems where potentially three dangerous 'cleaners' have been run.

Glary its unstable software?
System Mechanic as well?
I dont know what is the other one, on youre list!

Can I do clean restore, with out needed to install everything back again!

I don't have Office CD, I download a version from some where, is there a way can I go to Microsoft and download it from there by using same key I have now?
I do know you have that Option with office 2010.

Thank you

 

[NoelDP]

The repair install has a very good tutorial here - http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R