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Hi,
Apologies if this is in the wrong subsection - please move this if necessary.
My Acer Aspire 5742 has just given me a BOOTMGR is missing, press Ctrl-Alt-Del to restart error upon startup.
I restarted the system from an hour ago and the system was running fine.
The plan is to factory reset using the Acer tools on the hard drive.
I pressed F8 on startup to see what the recovery tools are, and it showed the Acer Recovery system tools for factory resetting the laptop. I saw that there was an option to factory reset, but I didn't want to do it at the current time (as there is not long enough left in the day to perform a factory reset). I will factory reset the machine another day.
Upon restart (when coming out of the recovery tools) it now shows the bootmgr is missing error.
From what I have seen online, I need a Windows 7 DVD to boot off and go into the "repair your computer" setting - however, the laptop did not come with a Windows 7 DVD (it's all on the partition system somewhere), the laptop is too old to get a Windows 7 DVD from Acer, and I have no other way of booting into Windows 7.
I do have Macrium Reflect and PartitionWizard available to use, would that be of any help? I just need to be able to boot into Windows so that I can factory reset the machine.
Thanks for your help!!
Apologies if this is in the wrong subsection - please move this if necessary.
My Acer Aspire 5742 has just given me a BOOTMGR is missing, press Ctrl-Alt-Del to restart error upon startup.
I restarted the system from an hour ago and the system was running fine.
The plan is to factory reset using the Acer tools on the hard drive.
I pressed F8 on startup to see what the recovery tools are, and it showed the Acer Recovery system tools for factory resetting the laptop. I saw that there was an option to factory reset, but I didn't want to do it at the current time (as there is not long enough left in the day to perform a factory reset). I will factory reset the machine another day.
Upon restart (when coming out of the recovery tools) it now shows the bootmgr is missing error.
From what I have seen online, I need a Windows 7 DVD to boot off and go into the "repair your computer" setting - however, the laptop did not come with a Windows 7 DVD (it's all on the partition system somewhere), the laptop is too old to get a Windows 7 DVD from Acer, and I have no other way of booting into Windows 7.
I do have Macrium Reflect and PartitionWizard available to use, would that be of any help? I just need to be able to boot into Windows so that I can factory reset the machine.
Thanks for your help!!
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP 15-ac153sa
- OS
- Windows 7 Professional, 64 bit
- CPU
- Intel Core i7-4510U @ 2.00GHz
- Memory
- 16GB DDR3
- Graphics Card(s)
- Intel HD 4400 (integrated)
- Monitor(s) Displays
- Inbuilt 15.6 inch HD display
- Screen Resolution
- 1366x768
- Hard Drives
- 2TB HDD, partitioned as 1TB (Windows 7) and 1TB (Windows 10)
2TB external HDD (portable)
- Cooling
- 1x built in laptop fan
- Keyboard
- HP Slimline Wired Keyboard
- Mouse
- HP Optical Wired Mouse
- Internet Speed
- Virgin Media 250Mbps
- Antivirus
- Microsoft Windows Defender
- Browser
- Chrome, Firefox
- Other Info
- Laptop is set up as dual boot with Windows 7 Professional and Windows 10 Home. Windows 7 preferred.