Urgent!!! security issue

Vaseer

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I apologise if i am posting this in the wrong place but this is quite urgent. 2 of my accounts have just been hacked,, and it seems my windows live account had a hack attempt on it. I am trying to reset my passwords, but i beleive there is either a keylogger on the pc or smth wrong with windows firewall. Can anyone recomend a security software that would help now? without having to do a complete reinstall?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II X3A-DATA XPG Gaming Series V2.0 2x2GBAMD ATI RADEON HD 5570 OC to 750Mhz
Computer Manufacturer/Model Number
Self-made
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II X3
Motherboard
ASRock 890FX Deluxe5
Memory
A-DATA XPG Gaming Series V2.0 2x2GB
Graphics Card(s)
AMD ATI RADEON HD 5570 OC to 750Mhz
Sound Card
Asus XONAR DS 7.1
Monitor(s) Displays
PHILIPS Brilliance C-line
Screen Resolution
1680x1050 16:10
Hard Drives
Samsung Spinpoint F3 SATAII 1TB
Try an online scan here: Free ESET Online Antivirus Scanner

Download, install, update and run the free versions of these two tools and let them clean everything they find. reboot if asked.

SUPERAntiSpyware.com - AntiAdware. AntiSpyware. AntiMalware.

Malwarebytes.org

To be absolutely sure download Hijackthis and post its log on one of the following forums for expert advice:

DOWNLOAD HIJACKTHIS

Do not post the log here, we can't help!

Post the logs at a specialist Forum:

AUMHA FORUM

BLEEPING COMPUTER FORUM

GEEKS TO GO FORUM

MAJOR GEEKS FORUM

MALWAREBYTES FORUM

MALWARE REMOVAL FORUM

SPYWAREHAMMER FORUM

SPYWARE INFO FORUM

WHAT THE TECH FORUM

Be sure to read all the sticky announcements/instructions at the top of each malware forum!

Once things are sorted out, make sure you have adequate firewall, anti-virus and anti-spyware protection installed and make sure that Windows is kept up to date totally at all times with both critical and non-critical updates.

Same goes for add-ons like Java, Flash etc. etc.
 

My Computer My Computer

At a glance

Win 7 Ult SP1/Win 10 Pro (all x64)Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, ...24GB Corsair Vengeance DDR3 SDRAM at 1600MHz ...1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware® ALX X58
OS
Win 7 Ult SP1/Win 10 Pro (all x64)
CPU
Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, 8MB Cache
Motherboard
Asus® P6T Deluxe V2 X58 LGA1366
Memory
24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
Graphics Card(s)
1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Sound Card
Onboard Soundmax® High-Definition 7.1 Performance Audio
Monitor(s) Displays
Samsung XL2370 LED backlit 23" W/S 2ms response time
Screen Resolution
1920 X 1080
Hard Drives
2 x 500gb SATA II
1 x 1TB SATA II
1 external eSATA LaCie 3TB
(Non-RAID)
PSU
Alienware® 1200 Watt Multi-GPU
Case
Alienware® P2 ALX Chassis with AlienIce™ 3.0 Video Cooling
Cooling
Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
Keyboard
Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
Mouse
Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
Internet Speed
1Gb/s
Antivirus
McAfee LiveSafe
Browser
Firefox - latest
Other Info
Using non-RAID on purpose as I find RAID to be too temperamental.
Now set to AHCI
thank you, i will do so imediately
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II X3A-DATA XPG Gaming Series V2.0 2x2GBAMD ATI RADEON HD 5570 OC to 750Mhz
Computer Manufacturer/Model Number
Self-made
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II X3
Motherboard
ASRock 890FX Deluxe5
Memory
A-DATA XPG Gaming Series V2.0 2x2GB
Graphics Card(s)
AMD ATI RADEON HD 5570 OC to 750Mhz
Sound Card
Asus XONAR DS 7.1
Monitor(s) Displays
PHILIPS Brilliance C-line
Screen Resolution
1680x1050 16:10
Hard Drives
Samsung Spinpoint F3 SATAII 1TB
Might help to know which version of Windows 7 you're running too.

Being unsupported, the Release Candidate might have more unpatched vulnerabilities than usual.

And if you're running something else, there have been some dodgy sources of Windows 7 out there. You could have something incorporated into your OS install, etc., where it could be a lot harder than usual to get rid of it.
 

My Computer My Computer

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Windows7
OS
Windows7
well, it is someone i know that's for sure...my girlfriend had a chat with the person. That person was using my yahoo im adress. That persone definetly knew me...might be the fact that i had no security software installed...

Thank you for all your help.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II X3A-DATA XPG Gaming Series V2.0 2x2GBAMD ATI RADEON HD 5570 OC to 750Mhz
Computer Manufacturer/Model Number
Self-made
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II X3
Motherboard
ASRock 890FX Deluxe5
Memory
A-DATA XPG Gaming Series V2.0 2x2GB
Graphics Card(s)
AMD ATI RADEON HD 5570 OC to 750Mhz
Sound Card
Asus XONAR DS 7.1
Monitor(s) Displays
PHILIPS Brilliance C-line
Screen Resolution
1680x1050 16:10
Hard Drives
Samsung Spinpoint F3 SATAII 1TB
Back in the RC days I used Avast Free A/V, all you have to do is register yearly and it remains free. I used Windows Firewall as the FW.
 

My Computer My Computer

At a glance

Win 7 Ult SP1/Win 10 Pro (all x64)Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, ...24GB Corsair Vengeance DDR3 SDRAM at 1600MHz ...1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware® ALX X58
OS
Win 7 Ult SP1/Win 10 Pro (all x64)
CPU
Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, 8MB Cache
Motherboard
Asus® P6T Deluxe V2 X58 LGA1366
Memory
24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
Graphics Card(s)
1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Sound Card
Onboard Soundmax® High-Definition 7.1 Performance Audio
Monitor(s) Displays
Samsung XL2370 LED backlit 23" W/S 2ms response time
Screen Resolution
1920 X 1080
Hard Drives
2 x 500gb SATA II
1 x 1TB SATA II
1 external eSATA LaCie 3TB
(Non-RAID)
PSU
Alienware® 1200 Watt Multi-GPU
Case
Alienware® P2 ALX Chassis with AlienIce™ 3.0 Video Cooling
Cooling
Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
Keyboard
Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
Mouse
Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
Internet Speed
1Gb/s
Antivirus
McAfee LiveSafe
Browser
Firefox - latest
Other Info
Using non-RAID on purpose as I find RAID to be too temperamental.
Now set to AHCI
might be the fact that i had no security software installed...

Yeah might just be. If someone knew you and knew you had nothing to protect against an attack it would make you a very very easy target.

But hey hacking is a crime so contacting different places you had accounts stolen from and explaining what happened could lead you to the person and get them arrested for stealing your accounts.

If you contact the places you had accounts stolen from have them obtain a list of recent IP addresses that accessed your accounts. Take those lists to the local police and have them find out who the IP address belongs to and have them arrested. They will know what IP based on the pattern and will be able to find who owns it and you will get some justice.

Not having protection is not a crime but someone taking advantage of that fact and using it to steal your accounts is.
 

My Computer My Computer

At a glance

Win7 64bit UltimateAMD Phenom II X6 1100T Black Edition Thuban 3...CORSAIR DOMINATOR GT 8GB (2 x 4GB) 1866 DDR3XFX HD-697A-CNDC Radeon HD6970 2GB 256-bit
Computer Manufacturer/Model Number
Custom
OS
Win7 64bit Ultimate
CPU
AMD Phenom II X6 1100T Black Edition Thuban 3.3GHz, 3.7GHz
Motherboard
Gigabyte GA-890FXA-UD5
Memory
CORSAIR DOMINATOR GT 8GB (2 x 4GB) 1866 DDR3
Graphics Card(s)
XFX HD-697A-CNDC Radeon HD6970 2GB 256-bit
Sound Card
Creative SoundBlaster X-Fi Platinum Fatal1ty Edition
Monitor(s) Displays
Dual 25 Inch Hanns-G HZ251
Screen Resolution
1920x1080 X 2
PSU
Corsair 850W Single Rail
Case
Thermaltake V9 BlacX w/ Dual HDD Docking Station
Cooling
Air lots and lots of air and copper...
Keyboard
Kensington (Low-Profile)
Mouse
Creative Fatal1ty
Internet Speed
15Gbit (15 Down 5 Up)
Other Info
XIGMATEK HDT-S1284F 120mm HYPRO Bearing CPU Cooler, LG Blu-Ray Burner.
Oh come on.

Which serious hacker hacks a home user with no security software. The way I look at it is, the more security you have, the bigger you make your dot on the map.

A hacker is going to see your machine with no security and think that clearly , you don't have any valuable information on your machine and move alone. But when you strap your machine down with paid Security Centers, then you make your self a target to the hacker. Why? Because you have valuable information...


Just my 2 cents though
 

My Computer My Computer

At a glance

Windows 8.1 PRO3rd Generation Intel Core i7‐3612QM CPU @ 2.1...8GB DDR3NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
DELL VOSTRO 3650
OS
Windows 8.1 PRO
CPU
3rd Generation Intel Core i7‐3612QM CPU @ 2.10GHZ
Memory
8GB DDR3
Graphics Card(s)
NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Screen Resolution
1920X1080
Hard Drives
750GB 5400RPM
I don't think the person who did this was a hacker. It was someone i know, and most likely used my trust to send a keylogger. I managed to recover my yahoo account but the gmail account was locked due to "suspicious activity". I did a full reinstall since i didn't had much to lose(except time), and i installed kaspersky internet security 2009. From the comparisons and reviews i've read, it seems it is a good choice. Its also going easy on resources. Thanks for all the help you offered.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II X3A-DATA XPG Gaming Series V2.0 2x2GBAMD ATI RADEON HD 5570 OC to 750Mhz
Computer Manufacturer/Model Number
Self-made
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II X3
Motherboard
ASRock 890FX Deluxe5
Memory
A-DATA XPG Gaming Series V2.0 2x2GB
Graphics Card(s)
AMD ATI RADEON HD 5570 OC to 750Mhz
Sound Card
Asus XONAR DS 7.1
Monitor(s) Displays
PHILIPS Brilliance C-line
Screen Resolution
1680x1050 16:10
Hard Drives
Samsung Spinpoint F3 SATAII 1TB
I don't think the person who did this was a hacker. It was someone i know, and most likely used my trust to send a keylogger. I managed to recover my yahoo account but the gmail account was locked due to "suspicious activity". I did a full reinstall since i didn't had much to lose(except time), and i installed kaspersky internet security 2009. From the comparisons and reviews i've read, it seems it is a good choice. Its also going easy on resources. Thanks for all the help you offered.

Might also want to put sstrong passwords on the computer to keep bad guys off it
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Oh come on.

Which serious hacker hacks a home user with no security software. The way I look at it is, the more security you have, the bigger you make your dot on the map.

A hacker is going to see your machine with no security and think that clearly , you don't have any valuable information on your machine and move alone. But when you strap your machine down with paid Security Centers, then you make your self a target to the hacker. Why? Because you have valuable information...


Just my 2 cents though

Yeah don't use security I mean files you download don't contain viruses and malware right. There aren't a million different automated ways to become infected with malicious code or anything. Yeah who needs any security against any of that right I mean the only thing we really need to worry about are hackers after all and they are only looking for computers that take time and effort to break into so they can brag about their skill at hacking!

Not using any security on a windows system is retarded.

They call it anti-virus and anti-spyware not anti-hacker....
 

My Computer My Computer

At a glance

Win7 64bit UltimateAMD Phenom II X6 1100T Black Edition Thuban 3...CORSAIR DOMINATOR GT 8GB (2 x 4GB) 1866 DDR3XFX HD-697A-CNDC Radeon HD6970 2GB 256-bit
Computer Manufacturer/Model Number
Custom
OS
Win7 64bit Ultimate
CPU
AMD Phenom II X6 1100T Black Edition Thuban 3.3GHz, 3.7GHz
Motherboard
Gigabyte GA-890FXA-UD5
Memory
CORSAIR DOMINATOR GT 8GB (2 x 4GB) 1866 DDR3
Graphics Card(s)
XFX HD-697A-CNDC Radeon HD6970 2GB 256-bit
Sound Card
Creative SoundBlaster X-Fi Platinum Fatal1ty Edition
Monitor(s) Displays
Dual 25 Inch Hanns-G HZ251
Screen Resolution
1920x1080 X 2
PSU
Corsair 850W Single Rail
Case
Thermaltake V9 BlacX w/ Dual HDD Docking Station
Cooling
Air lots and lots of air and copper...
Keyboard
Kensington (Low-Profile)
Mouse
Creative Fatal1ty
Internet Speed
15Gbit (15 Down 5 Up)
Other Info
XIGMATEK HDT-S1284F 120mm HYPRO Bearing CPU Cooler, LG Blu-Ray Burner.
I have passwords on everything, including the actual Administrator account and even the BIOS.
 

My Computer My Computer

At a glance

Win 7 Ult SP1/Win 10 Pro (all x64)Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, ...24GB Corsair Vengeance DDR3 SDRAM at 1600MHz ...1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware® ALX X58
OS
Win 7 Ult SP1/Win 10 Pro (all x64)
CPU
Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, 8MB Cache
Motherboard
Asus® P6T Deluxe V2 X58 LGA1366
Memory
24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
Graphics Card(s)
1792 MB NVIDIA® GeForce® GTX 295 Dual Core
Sound Card
Onboard Soundmax® High-Definition 7.1 Performance Audio
Monitor(s) Displays
Samsung XL2370 LED backlit 23" W/S 2ms response time
Screen Resolution
1920 X 1080
Hard Drives
2 x 500gb SATA II
1 x 1TB SATA II
1 external eSATA LaCie 3TB
(Non-RAID)
PSU
Alienware® 1200 Watt Multi-GPU
Case
Alienware® P2 ALX Chassis with AlienIce™ 3.0 Video Cooling
Cooling
Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
Keyboard
Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
Mouse
Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
Internet Speed
1Gb/s
Antivirus
McAfee LiveSafe
Browser
Firefox - latest
Other Info
Using non-RAID on purpose as I find RAID to be too temperamental.
Now set to AHCI
Thats not just poor security practice, thats NO security practice and NO brains either...
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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