USB headset not working (Razer Kraken 7.1 v2)

J

joew1995

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Hi,

I am having trouble with a USB headset and could use some advice. The headset is Razer Kraken 7.1 v2 and is detected by my computer in device manager. However, under playback devices there is no level meter for the headset. The headset works on my windows 10 laptop but somehow is not detected on my windows 7 PC.

Does anyone know any fixes?

Thanks
 

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My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitEVGA Geforce 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64-bit
Motherboard
gigabyte z68ap-d3
Graphics Card(s)
EVGA Geforce 560 Ti
I assume that you have installed the relevant drivers/control software for the Razor headphones?
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

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