USB headset strange problem on Windows 7

Prophet

New member
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Greetings!

Recently I bought a brand new USB headset the Rainbow RB-708U. The hardware is powered by an USB port and it has no jack connectors only one USB connector. The realtek driver does not recognize it but that is normal. My problem is that the sound quality is extremly bad ONLY IF I use normal balance settings. (e.g.: 100-100%) When I lower the right OR the left speaker to 0% and leave the other one on 100% everything is fine. But in games (CS:GO) I still can't hear my surroundings... every noise sounds like it comes from in front of me. (I mean: someone walking on my left side and it sounds like he walks in front of me.) When I have the balance on normal (100-100) listening to music is also a nightmare. Sometimes I hear only the high tones sometimes only the low tone or just the bass. It sounds like (to me) that the PC mixes the stereo channels. Something like echo, and nothing related to the mic I'm sure. The issue appers to be windows problem, because the headset does the same with other windows 7 PC's. Normal headsets with jack connectors working perfectly only the USB ones don't.

Any help will be very welcome!

Thank you in advance!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32bit.
Memory
3GB DDR2-800MHz
Tried opening Playback Devices and configuring the entry for your headset? Also check the properties of the headset.

headset configure properties.jpg
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Unfortunetly, that was the first thing I've tried :( By saying "extremly bad sound quality" I meant that it looks like when you turn on the karaoke filter or the "large hall" effect... the sound is same but of course non of the are on.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32bit.
Memory
3GB DDR2-800MHz
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