USB Keyboard and mouse stop working at the same time at random times

[sekac]

My USB keyboard and USB mouse stop working at the same time at random times.

The only working workaround for now is to plug them to another free USB ports.
Checked event logs ...

Attached is the export from Event log UserPnp events are the only that appear during this issue.
(zipped file)

 

[archer]

Hi sekac, Welcome to Seven forums.

Try to update the drivers of the keyboard and mouse. Plug in different keyboard and mouse and check if the issue still persist. And when you say they hang, does the PC hangs as well?

To be on safer side. Run a memtest. Here's how. http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[sekac]

Drivers --> ok will try to update ...
PC does not hang up just the keyboard and mouse stop functioning ... after repluging I work normally further.
Memtest ... Rgr that will come back after finished with this 2 thingies ... any other suggestions I will try