USB Keyboard doesn't work during Boot

[keivi]

Hi,
I've just bought a gaming keyboard and it works fine with the OS, however I'm unable to enter BIOS or
navigate Advanced Boot Options with it. They keyboard's back lights are on during the time, but it is not
responsive. My old USB keyboard works fine however.

Things I've tried:

• Made sure the Legacy USB option was enabled in BIOS
• Under "Boot Options" I set the USB devices as "Full Initialization" so the computer recognizes every USB device during boot.
• Inserting the new keyboard in different USB ports.

Any help is appreciated.

 

[georgeks]

Hi

Many times BIOS (not UEFI) does not recognize mouse and/or KB if they are connected to USB 3.0 ports (the blue ones).

Also: does your BIOS have any entry about "virtual K/B"?
Use it.

 

[keivi]

I have tried plugging the keyboard in 2.0 ports as well and it doesn't work, but my old USB keyboard works fine on those ports.

And I don't see any option for virtual keyboard and mouse.

 

[torchwood]

Hi Keivi,
A silly thought

As bios only works on the Arrow basis.
Are yours on the number pad - if so AND numloc is ON they wont work -set to OFF during start up

Roy

 

[keivi]

Hi Keivi,
A silly thought

As bios only works on the Arrow basis.
Are yours on the number pad - if so AND numloc is ON they wont work -set to OFF during start up

Roy

No, the arrows are separate from the number pad. Thing is the keyboard doesn't work at all during boot. It's backlights are on, but keys don't work (if I press NumLock or CapsLock the lights don't turn on). When the OS is loaded, the keyboard works fine.