Usb port for wired mouse stopped working, says exceeded power level

herbc

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I never had a problem before but one of my usb ports stopped working. I just get a message saying that i exceeded the power level. When i tried it on other ports that particular mouse doesn't work in any of them, however my other mouse which is wireless works.

Any ideas
Thanks
 

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Probably a short in the mouse circuit board or cable and is drawing excessive power from the USB port. May be time for a new mouse.

Jim
 

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As a test try the same mouse in another PC. Unplug other USB devices too.
 

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That problem happened to me 10 years ago. Cause was that cat chewed on the mouse cord. My solution was to buy a new mouse. Do you have cats?
 

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No cats guys, the mouse is actually a new LG scanner mouse that has worked perfect for two months up to this point.
 

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What about other USB devices, did you miss that post? Just because it's new doesn't mean it's not defective now.
did you try on another PC as suggested?
 

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I have no other pc's to try it on, sorry.
 

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win 7 64 Home edition2430 i5 intel6imtegrated
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?Asus
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How about trying another mouse?
 

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Home Built Desktop By DataTech
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Windows 7 Ultimate X64 SP1
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Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
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ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
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Onboard Realtek 5-1
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Samsung P2570HD
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1920x1080
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Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
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Corsair HX650W
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Inwin Dragon Rider
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Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
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E-Z Eyes, bright yellow keys with large characters
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steelseries SENSEI Laser Pro Gaming
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48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
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Norton Internet Security 2013
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IE 10, Opera, Pale Moon if needed
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4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Yes my wireless mouse works , oddly when i plug the wired non working mouse into the usb port that's next to the working mouse it renders both mice dead.
 

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win 7 64 Home edition2430 i5 intel6imtegrated
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win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
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Kaspersky trial AV 2014
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USB ports are often grouped in pairs and may be driven by the same IC. You kill one and the other dies with it. It does sound like the mouse has a short circuit in it. Even new stuff can fail prematurely. USB ports have a built in overcurrent protection so if a device draws more than 500 MA the port will shut down. You normally have to shut the PC down and power cycle it for the port to reset itself. Its happened to me and I had to unplug the AC power cord and hit the case power button to drain the power supply before it would reset.
 

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I agree with alphanumeric's conclusion. I would replace the mouse and quit trying to use it so you don't damage anything permanently.
 

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Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
alright thanks guys, appreciate the help
 

My Computer My Computer

At a glance

win 7 64 Home edition2430 i5 intel6imtegrated
Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
You're welcome, please let us know the outcome with a new mouse. :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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