Solved USB printer does not appear in Printers and Drivers

R

RC5000

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Add A printer says it is not for USB printers. There appears to be something in its queue because when I turn that printer off I get a printer dialog box error. I cannot purge the queue because I cannot see it anywhere. The spool folder is empty. I've tried stopping the spool service and turning it back on but that didn't work. There is another printer in Printers and Drivers that refers to that specific printer. I added it because I could not access the original driver/printer.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz4.00 GBIntel(R) HD Graphics Family
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz
Motherboard
Dell Inc. 0GDG8Y
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Conexant HD Audio (2) Intel(R) Display Audio
Monitor(s) Displays
Nothing appears in systeminfo for Monitor.
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD10EALX-759BA1 ATA Device, 3 partitions, size: 931.51 GB; Generic- Multi-Card USB Device: 0 GB, 0 Partitions; Seagate Expansion Desk USB Device, 1 partition, External hard disk media, 1.82TB
Antivirus
Kaspersky
Browser
Chrome; IE, Mozilla
Other Info
SystemInfo took < 1 sec to download but then 5 min to come up (due to the problem)
Is this a new printer? What make and model? What make and model of PC?
 

My Computer My Computer

At a glance

Windows 7 Pro-x64i7-2600 3.4GHz - 3.8GHz Turbo8Gb - 2x4GB, Muskin 991770 PC3-1333Integrated Intel HD 2000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
Win7 DELL Inspiron620. Printer is an Epson Workforce 30. I do have a work force 30 in my printers/drivers and while it refers to the same printer, I cannot delete that queue. One is called Copy(1) and the newer one is Copy(2). Copy(2) is visible on Printers/Drivers but Copy(1) is not. Yet it exists. I would love to delete it.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz4.00 GBIntel(R) HD Graphics Family
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz
Motherboard
Dell Inc. 0GDG8Y
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Conexant HD Audio (2) Intel(R) Display Audio
Monitor(s) Displays
Nothing appears in systeminfo for Monitor.
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD10EALX-759BA1 ATA Device, 3 partitions, size: 931.51 GB; Generic- Multi-Card USB Device: 0 GB, 0 Partitions; Seagate Expansion Desk USB Device, 1 partition, External hard disk media, 1.82TB
Antivirus
Kaspersky
Browser
Chrome; IE, Mozilla
Other Info
SystemInfo took < 1 sec to download but then 5 min to come up (due to the problem)
Is this the first time you tried to use the printer with that PC? The drivers for the printer are dated from 2009. Did you install the drivers before connecting the printer or did you let Windows install the drivers?

The easiest fix is to disconnect the printer then delete the printer from the Devices and Printers window via the control panel. Connect the USB cable then turn the printer on. Let Windows attempt to load the drivers. This can take several minutes.
 

My Computer My Computer

At a glance

Windows 7 Pro-x64i7-2600 3.4GHz - 3.8GHz Turbo8Gb - 2x4GB, Muskin 991770 PC3-1333Integrated Intel HD 2000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
Thanks! That worked. Had to reboot but it worked. Much appreciated.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz4.00 GBIntel(R) HD Graphics Family
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
CPU
Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz
Motherboard
Dell Inc. 0GDG8Y
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Conexant HD Audio (2) Intel(R) Display Audio
Monitor(s) Displays
Nothing appears in systeminfo for Monitor.
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD10EALX-759BA1 ATA Device, 3 partitions, size: 931.51 GB; Generic- Multi-Card USB Device: 0 GB, 0 Partitions; Seagate Expansion Desk USB Device, 1 partition, External hard disk media, 1.82TB
Antivirus
Kaspersky
Browser
Chrome; IE, Mozilla
Other Info
SystemInfo took < 1 sec to download but then 5 min to come up (due to the problem)
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