USB Serial connector wont install USB malfunction

blueyedsamurai

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I purchased a generic usb to serial convertor cable and while it came with a disc with drivers it
wont install.

Device manager has it listed as an unknown device and has this in the general info: Windows has stopped this device because it has reported problems. (Code 43)

The driver software installs but it still wont recognize the device.

Windows doesn't look like it has a generic driver for it either.

Do I have a faulty cable or are these things just a pain to install on newer OS's?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
Intel i7 4790k
Motherboard
MSI Z87-G45
Memory
16GB DDR3
Graphics Card(s)
Nvidia Geforce GTX 970
Monitor(s) Displays
LG 24 inch
Case
Corsair Obsidian 450D
First, I've been through several of these and the ONLY one that I found would work is THIS one. I use it for interfacing to my wife's Singer Embroidery machine to transfer patterns.

However, how you installed it could be why it doesn't work. You have to FIRST install the drivers then connect the unit. If you connect the unit first in most cases the install will fail as Windows has already tried to install it and failed.

If you connected it first, reconnect the device and then go to the Device Manager, RIGHT click on the entry for the device and then LEFT click "uninstall". Also, check the box to uninstall the drivers. Then restart the PC and you can do a new install, first with the drivers and only connect the unit when the driver install tells you or in some they don't tell you but connect it after the install finishes.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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