User Account Set to Temporary

[Philomena]

Hello,
This is my first time here. I look forward to getting the help I desperately need.

ASUS G74sX
8GM RAM
Windows 7 Home Premium
Wireless router with one other computer connected.
The initial setup was done on my computer.
Four partitions D: E: M: P:
D: partition was created when I first got the computer.
E: M: P: created approximately one month ago. (Please do not ask me why. I have already been chastised about this in another forum).
Computer name: Philomena (renamed at this time from Phil1955)
User Account Philomena69

Without going into a really long story, here is where I am at right now, and hopefully someone can help without having to hear the whole story, which would take up a lot of space and time. I am not quite sure at what point this happened, there are several actions taken over the past few weeks that could have caused this.

My main User Account decided it wanted to be temporary only. I cannot print, I cannot connect to a Home group, I cannot change certain areas that require me to be an Administrator, even though it shows I am. Plus a few other items that are not major. Just annoying.

I had renamed my computer a couple of weeks ago, to the now Philomena with User Philomena68. I did this by creating two other users Phil1 & Phil2, then copied the necessary files from my old User Name to the current Philomena68. Everything went fairly well unit about a week ago, when my User account Philomena68 decided to be temporary only. I again created two other User Accounts Phil13 & Phil31 both set as Administrator (I thought). When I logout and try to login on either one of them, I get the error "The User Profile service failed to logon. User Profile cannot be reloaded".

I am fearful that someone is going to tell me to reload Windows 7. By the way, I have attempted a recovery to no avail. Naturally my OS came with the computer so I have no original disks.

All I can say at this point is HELP! Let me know what other information is needed, and I will try to provide whatever I can remember. However, it will be hard.

Thank you in advance for any help someone can provide.

 

[Jacee]

See Brink's tutorial here User Profile Error - Logged on with a Temporary Profile

 

[Philomena]

Hello Jacee,

Thank you for your reply and appreciate your solution for my issue. However it did not resolve the problem, in fact it was for the incorrect error. Even though I stated that I was being logged on with a temporary user account, I had been able to work without many issues. Then I found a member who had given a fix for the same problem. Unfortunately it only made matters worse. I cannot login at all. The error is the following:

"The User Profile service failed to logon. User Profile cannot be reloaded".

I spent most of the night, until about 4:00am, and then most of today, looking and searching for another option. (I am to stubborn for my own good). I tried just about every remedy there was to find. Safe Mode, Safe Mode with command prompt. System Repair, System Restore (I have never had that work even though it is turned on). Bottom line all the suggestions tell you to login with the Administrator account. However, I am the Administrator. I had three other User Accounts, Admin, Standard and Guest. I could not login to any of them.

I finally found a member who's fix for the same error was to changed one digit in the binary code in the registry under HKey_Local_Machine........SAM . Low and behold, and even though I am receiving errors, it booted up with the default Administrator and I was able to login. I am now at least running.

However, I still have a lot of issues. Comparing my husbands computer to mine, and based on the errors I have received, some of my directories and files and in the wrong place, or not even there.
Starting at the top of the directories I have the following:

• Favorites
• Libraries
• Computer
  • Philomena69
  • $Recycle Bin
  • Directories for Programs
  • Users
    • Public
    • Philomena
      • AppData
      • Contacts
      • etc. etc. etc.

I guess from here, my question is how do I get my computer back to normal. I can get into Control Panel, and the option "Make changes to user account" comes up, however it will not let me "Manage Another Account".

If more information is needed, I will supply as much as I can remember. I went around the world on this one. Again thank you for your help. If anyone else has any ideas, feel free to jump on the thread.

Philomena

 

[VistaKing]

Philomena

When you said you found a member who changed a key inside registry do you remember what that is ?

Also do you have a folder called TEMP inside C:\Users ? Delete the TEMP folder inside C:\Users .


:ADDED:

Open up an Elevated Command Prompt. Click on rb: in

type CMD . Right click on CMD under Programs (1) choose

. On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type or paste the command below

wmic useraccount get name,sid >%UserProfile%\Desktop\UserAcounts.txt press [ENTER]

Upload the UserAccounts.txt file with your reply .

   Tip

To paste to the command prompt right click on an empty area and choose Paste

 

[Philomena]

User account set to Temporary

Vista King,
Thanks for the prompt reply. To your first question, no Temp Folder under Users. Only Public. If I am remembering correctly, since I renamed the hard drive (apparently incorrectly) there has never been one. (This is probably part of my problem.)

Even though I am logged in as the Default Administrator apparently there are a lot of things that cannot be done. When I try to type anything in the "search programs and files" and press enter, nothing happens. Just to get into explorer I had to select Administrator from the start button. Doing a right click does nothing. When I select Administrator from Start (it shows at the top) I get this error. (I forgot to mention that in my last post.)

C:\Windows\system32\config\systemprofile\Desktop refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location.

There actually is no config directory. I checked. (Do not know how to insert print screen yet).

As for the deleted key in the registry, since I cannot get to a command prompt, without going into Safe Mode with command prompt, I need to use my husbands laptop to try and recreate what I did. I am too tired and brain dead, so will get back to you on that.

I just remember this, I selected HKEY_Local_Machine, went to something to do with the default Profile, and then found a directory called SAM. It listed what I gather were my three profiles. I double clicked on the latest Profile, which brought up the hex box, went to the 8th row and changed the first two digits from 11 to 10. Maybe being the guru you obviously are, you can figure it out from here. If not let me know and I will try and recreate when my brain has recovered.:shock:

 

[VistaKing]

Did you enable the built in administrator account ? By the sounds of the registry edit you did .

 

[Philomena]

I just got back home being gone all day. On your question, due to the fact I was able to login after the change was made, I believe that is what was intended. I tried to go through the steps again on my other laptop. Best I can recollect it took this it what I think these are the steps.

HKEY_LOCAL_MACHINE
SOFTWARE
MICROSOFT
WINDOWSNT
CurrentVersion
ProfileList or ProfileLoader.

 

[VistaKing]

Inside the registry . Navigate to

• HKEY_LOCAL_MACHINE
• SOFTWARE
• MICROSOFT
• WINDOWS NT
• CurrentVersion
• ProfileList

Inside the ProfileList you should see SID folders . Click on the + next to the SID folder locate the long names . Locate the profile you're having an issue with . Look at the right side you should see ProfileImagePath C:\Users\[username]

If you changed the User Name inside the Control Panel you forgot to change the name also in the registry . That is why you got the error .

 

[Philomena]

The User name was the same as what I had before, so I made the change. Which I am assuming you wanted me to do, however no difference. I still can only get into the default Administrator, and continue to get the error

C:\Windows\system32\config\systemprofile\Desktop refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location.

 

[VistaKing]

Can you open up a command prompt ?

Click on rb: inside

type CMD and press <ENTER>

Inside the command Prompt copy the highlighed text and paste inside the command prompt

wmic useraccount get name,sid > %UserProfile%\Desktop\UserAccounts.txt and press <ENTER>

To Paste inside the command prompt . Right click on an empty space and choose Paste

Upload the UserAccounts.txt file

File should be on your desktop

 

[Philomena]

No. Only way I can get to DOS is to go into Safe Mode with command prompt. Which is how I get to the registry as well. I will just type in the string.

I have something I have to do first, so will get back to you in about an hour.
thanks for sticking with me and helping

 

[VistaKing]

What user account are you getting the error message below ?

C:\Windows\system32\config\systemprofile\Desktop refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location.

In the User Account you're having an issue with you should see Two Desktop folders . One is empty one has your Desktop icons , Yes ? Delete the empty Desktop folder.

If so do this

Go to C:\Windows\System32\config\systemprofile Delete the Desktop folder inside that location.

Inside the User Account folder copy the Desktop folder . Right-click on Desktop folder chose Copy

Paste the folder inside C:\Windows\System32\config\systemprofile\

During the Paste it will ask you to overwrite this file desktop.ini file, please do .

Restart the PC and try to login to the problematic account

 

[Philomena]

The error was in the Administrator User. Which is somewhat restricted. I followed your instructions in the last thread. When I rebooted, the error no longer appears, however I still cannot get into the other User Accounts.
Your mentioning the Desktop.ini. being located somewhere else, started me looking harder and the way the folders are set up in explorer do not make sense. I can send you screen shots privately, however that is done. Or type it out and send to you. I am about to break down and
take it into the shop. This is mostly for business, and I am not getting much done. If you want me to relate some of the things that do not look right to me, plus what has transpired that could have possibly brought me to this mess, let me know. I will see what I can put together.

It is late and I am tired and brain dead. Let me know if you want more information.
thank you for all your help.

 

[VistaKing]

When you try to get into the other accounts what error message do you get ?

Inside the administrator account can you do the report in post 8 & 10 which is the same command . Upload the UserAccounts.txt file .

 

[Philomena]

VistaKing,

I have been gone for a few days obviously. However my problem has still not been resolved.

I have tried everything you have suggested, and then some. It has only become worse. I have no Administrator rights to make changes. I cannot even give myself back my admin rights. I cannot logon to the other three use account (which includes the guest.) The error "The User Profile service failed to logon. User Profile cannot be reloaded" is still received.


I cannot get into explorer the normal way. Only by clicking on Start and selecting Administrator, which is a temporary account. The folders are listed as follows:

*Favorites

Desktop
Libraries
Administrator
Desktop (Files - $Recycle Bin - Shortcut 6/11/2013 & Desktop Ini file 6/3/2013)
My Documents (Files - Desktop Ini File dted 11/30/2011 &
wlidsvctrace{DF60E2DF-88AD-4526-AE21-83D130EF0F68} dated 1/29/2013
Computer
Philomena(C
$Recycle Bin
All the program files (some that are no longer accessible to me)
Users (shared as \\Philomena\Users all rights
All Users (not shared - no rights)
Default User (C:\Users\Default is not accessible: access denied)
Public
Philomena
AppData
Contacts
etc. etc.
Business (D
$Reycle Bin
Music (E
$Reycle Bin
Documents (M
$Reycle Bin
Photo Album(P
$Reycle Bin

This is where is gets really interesting. Under my Network I now have the following:

Network
GoFlex Home Public (\\GOFLEXHOME) (W
GoFlex Home Backup (\\GOFLEX_HOME) (X
DVD RW Drive (Y)
GoFlex Home Personal (\\GOFLEX_HOME) (Z
Philomena
c
hp (shared printer)
Users
All Users
Default Users (refers to a location that is not available \\Philomena\Users\Default Users))
Public
Philomena

I am totally at a loss, and at the point I believe I will have to take it into the shop. Is there not a back door somewhere I can get into to change the UAC's. The UAC is set to always login in with the default administrator. I am unable to turn it off either through a DOS command or the UAC in control panel. I just do not have the rights.

I would appreciate any help from anyone. I really do not want to be without this computer for 2-3 weeks.
thank you for any help you can give me
Philomena

P.S. If it would help to send screen shots privately, please tell me how.