Solved User Accounts

[tyler4402]

Hi all
In the past on my Windows7 Pro I have had messages that " I don't have administrator rights" so I have fiddled around until I have, ( I think by opposite clicking and selecting > Run as Administrator ) or making a an Admin account through Control Panel, on rebooting the PC I have been asked to enter my password which I have tried to stop, and now I have 2 login icons on the welcome screen, one is for Administrator and the other Robert, which I click on to open.
To day a message appeared saying that my Smart Defrag2 had stopped working, ExeptionEInOutError00095B8 which I can't sort out, so I decided to uninstall the program and download it again, unfortunately as I clicked onto the Revo uninstaller I got a message saying that I did not have Administrator privileges so it will not work.
If I “swap users” the Administrator account screen seems very basic so I have tried to delete the Administrator account through “Add or Remove User Accounts” but there is no remove option for the Admin account only for “ Robert standard account “ which I want to keep.
Any help to sort this out will be appreciated. Regards Robert.

 

[derekimo]

You definitely don't want to delete the admin account, if you think that one is corrupt you should make a new admin before deleting the old.

You can lock yourself out of your computer without an admin account.

I only use Revo when the standard method of uninstalling doesn't work.

Sounds like you can run this and see if it finds and fixes anything,

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

You may have to run it 3 times with reboots in between.

 

[VistaKing]

The Administrator account is a built-in Administrator account . To disable it .

Open up an Elevated Command Prompt. Click on rb: in

type CMD . Right click on CMD under Programs (1) choose

. On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Inside the command prompt enter the command below and press Enter

net user administrator /active:no

If done correctly you will get this statement " The Command Completed Successfully "

 

[tyler4402]

Thanks boath for your quick repies and sorry for my slow one, I tried > Start and typed sfc scannow, and nothing happened so I tried typing > net user etc in the comand prompt box and got the message "system error5 access denied"
Regards Robert.

 

[VistaKing]

That error means you didn't try to run the elevated command prompt .

 

[tyler4402]

Hi again, thanks for your interest, I don't quite understand the process yet but I'll try to follow your instructions untill I find the elevated prompt.
Although I must have done something right as now on login it has stopped asking for my PW and all I do is click on the icon, so I tried again to uninstall a program this time through Control Panel> Programs and Features, and got the message that I needed to be an administrator before I could delete the program.
Regards Robert.

 

[VistaKing]

Click on rb: right-click on Computer

Click Manage, which should open the Computer Management

Click the + next to Local Users and Groups

Click Users

Double-click your user account

Click the Member Of tab

See if it has Administrators listed .

 

[tyler4402]

Hi VistaKing, thanks for the advice, I have opened the PC Management and on the Local Users link there is a User + a Groups account, when I open the User account there is a list showing "Admin, Guest, Home Groups, Robert, Update User"
When I open > Admin, there is an account description clicking on the > Member Of tab, shows > Administrators and Home Users.
When I click on Robert the General tab is empty, but the Member Of tab shows > Users
Regards Robert.

 

[VistaKing]

Login to the Built-in administrator account . Once you're logged in . Open an elevated command prompt by doing the following

Click on rb: start button in

type CMD . Right click on CMD under Programs (1) choose

. On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Inside the command prompt type in this command

net localgroup administrators Robert /add

then press Enter

Your Robert account then should be in the Administrators group .

 

[tyler4402]

Hi again, I think Win7 Pro must be a bit diferent? as after opening the admin built in account & clicking on admin in the "Member of" tab I could not find a "Run as Administrator" so after typing CMD while this was open the Win sys 32 cmd box opend and I typed the net localgroups etc, and the message was "An object named Robert cannot be found" so I tried entering Robert in the "Full name box" and Ok'd it on the General tab, of each of the 3 options Admin, Home group users and Robert, and access was denied.
I tried again with the CMD command and this time the massage was as follows > The syntax for this command is:
net
[ ACCOUNTS|COMPUTER||CONFIG|CONTINUE|FILE|GROUP|HELP|STATISTICS|STOP|USE|USER|VIEW]
I:\Users\Robert>_

Hope this makes sense, Thanks for your help

 

[VistaKing]

Login to the Built-in Administrator account

Open Computer Management Right-click on Computer, and select Manage

Go into Local Users and Groups, click on Groups, then double click Administrators

Click on the Add button

Insert your user name , then click on Check Names

click OK

 

[tyler4402]

Hi VistaKing Sorry not sure what you mean by this "Login to the Built-in Administrator account?" I must be missing something there. (this is what I did)
I opposite clicked on computer and opened up the computer management box & clicked on Groups and then double clicked on Aministrators then added Robert, rebooted and tried to use my Auslogics prog and again got the message that I need to be an administrator to use it, so I went through the process again, my name was added underneath Administrators so I clicked & highlighted it and then clicked Ok, and access was denied, thanks for your patience

 

[VistaKing]

You have a user account by the name of Administrator ? Correct ? That is the built-in Administrator account that is hidden by default. You would have to turn it on by activating it in an a Elevated command prompt .

Lets see something

Open up an Elevated Command Prompt. Click on rb: in

type CMD . Right click on CMD under Programs (1) choose

. On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Paste the highlighted text below

REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > %userprofile%\Desktop\UserAccounts.txt

   Tip

Right click inside the Command Prompt and select Paste

Upload the UserAccounts.txt file . It should be on your desktop

 

[tyler4402]

Hi again VistaKing, I didn't realise that I had to oposite click on the CMD icon, I did so this time, which opened up the menu with "Run as Administrator" at the menu top, which I clicked on & that opened the Black win\Sys32\ cmd.exe box, in which I pasted your highlighted text, there was no User Access Control window or Yes button, after this I did find a txt file on the Desktop appended below.
Sorry I could not find a way to append the file so I highlighted it and pasted it/ Regards Robert.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
ProfilesDirectory REG_EXPAND_SZ %SystemDrive%\Users
Default REG_EXPAND_SZ %SystemDrive%\Users\Default
Public REG_EXPAND_SZ %SystemDrive%\Users\Public
ProgramData REG_EXPAND_SZ %SystemDrive%\ProgramData

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18
Flags REG_DWORD 0xc
State REG_DWORD 0x0
RefCount REG_DWORD 0x1
Sid REG_BINARY 010100000000000512000000
ProfileImagePath REG_EXPAND_SZ %systemroot%\system32\config\systemprofile

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19
ProfileImagePath REG_EXPAND_SZ I:\Windows\ServiceProfiles\LocalService
Flags REG_DWORD 0x0
State REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20
ProfileImagePath REG_EXPAND_SZ I:\Windows\ServiceProfiles\NetworkService
Flags REG_DWORD 0x0
State REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3619600033-2495703809-3358291532-1000
ProfileImagePath REG_EXPAND_SZ I:\Users\Robert
Flags REG_DWORD 0x0
State REG_DWORD 0x0
Sid REG_BINARY 010500000000000515000000A1B6BED7016BC1944C762BC8E8030000
Migrated REG_BINARY 603371465919CD01
ProfileLoadTimeLow REG_DWORD 0x0
ProfileLoadTimeHigh REG_DWORD 0x0
RefCount REG_DWORD 0x1
RunLogonScriptSync REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3619600033-2495703809-3358291532-1003
ProfileImagePath REG_EXPAND_SZ I:\Users\UpdatusUser
Flags REG_DWORD 0x0
State REG_DWORD 0x0
Sid REG_BINARY 010500000000000515000000A1B6BED7016BC1944C762BC8EB030000
Migrated REG_BINARY 50DB99445919CD01
ProfileLoadTimeLow REG_DWORD 0x0
ProfileLoadTimeHigh REG_DWORD 0x0
RefCount REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3619600033-2495703809-3358291532-500
ProfileImagePath REG_EXPAND_SZ I:\Users\Administrator
Flags REG_DWORD 0x0
State REG_DWORD 0x100
Sid REG_BINARY 010500000000000515000000A1B6BED7016BC1944C762BC8F4010000
ProfileLoadTimeLow REG_DWORD 0x0
ProfileLoadTimeHigh REG_DWORD 0x0
RefCount REG_DWORD 0x0
RunLogonScriptSync REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415
ProfileImagePath REG_EXPAND_SZ I:\Users\DefaultAppPool
Flags REG_DWORD 0x1
State REG_DWORD 0x0
Sid REG_BINARY 010600000000000552000000E29C36B3138F4819EC090A682F26612F5FD1B2EE
ProfileLoadTimeLow REG_DWORD 0x0
ProfileLoadTimeHigh REG_DWORD 0x0
RefCount REG_DWORD 0x1

 

[VistaKing]

I:\Users\Administrator <=== Built-in Administrator account

I:\Users\Robert <=== this is your account


Login to the Built-in Administrator account

Open Computer Management Right-click on Computer, and select Manage

Go into Local Users and Groups, click on Groups, then double click Administrators on the right side

Click on the Add button

Type in Robert , then click on Check Names

click OK

 

[tyler4402]

Hi again, yes I followed that ok, because I have done it previously, after clicking on > Groups "Administrators" clicking on administrator and adding Robert & clicking check names which shows as the computer name BLACKBESSS\Robert showing below Administrator, I next click Ok or Apply and still get the Red X and "Access denied"

 

[VistaKing]

Farbar Recovery Scan Tool


32-bit Version OS Farbar Recovery Scan Tool <==== Download Link

Drag the FRST.exe from the Downloads folder to your Desktop

Right click on FRST.exe and choose

When the tool opens click Yes on the disclaimer window .
Press Scan button.


Please upload both logs in your reply.(FRST.txt and Addition.txt)

:note: FRST.txt and Addition.txt will be on the Desktop :note:

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

 

[VistaKing]

Are you using IIS ? Reason I ask cause of this user
I:\Users\DefaultAppPool

 

[tyler4402]

Hi VistaKing, Hope I have done this correctly, and for your information the reason why my Hdd is labled I:\ it's because I have three hdd's in the PC and when I installed the drive the PC just gave it the identification I

 

[VistaKing]

Run these two programs

AdwCleaner

Click here AdwCleaner

:ar: Click on Download Now button

:ar: Save to the Desktop

:ar: Right-click on AdwCleaner.exe and choose

:ar: Click the Scan button then click Clean button

:ar: Upload the AdwCleaner[Rn].txt in your reply.

   Note

The log file is at C:\AdwCleaner

Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file