User Profile Blocking Access to a certain website

[ripplemon]

There is a user in my office who needs access to a website. The site has been added to the "favorites bar" in IE. The user had access to this site last month and now when attempting to access site they recieve the error message "Internet Explorer cannot display the Webpage" When I log on as a different user, and user the same shortcut from the other users favorites the Web page opens normally.

I believe that this is a profile problem but unsure of how to address it. I don't want to delete the user profile.

The Machine is a Dell E6400 with Windows 7 and Office 2010, Internet Explorer 8

 

[Kaktussoft]

Thist it work from firefox or google chrome?

 

[ripplemon]

I was able to berifly access the site through Firefox, but now I recieve the same results as before.

 

[Kaktussoft]

I was able to berifly access the site through Firefox, but now I recieve the same results as before.

Is it user related or pc related?

 

[ripplemon]

I believe that it is user related, I can log on as a different user and access the website just fine.

 

[2xg]

Hello,

That might be a User Profile issue - if it's corrupted or you might want to check his/her Windows Hosts File C:\windows\system32\drivers\etc\ or %systemroot%\system32\drivers\etc\ . You may edit the Hosts File or reset it to the default setting.

 

[Kaktussoft]

I believe that it is user related, I can log on as a different user and access the website just fine.

logon under same username/password on another pc. Same problem?

 

[ripplemon]

I can use the username/password on another PC and access the website just fine. So the problem is with the local PC. I have removed cookies and clean out the temp files.

 

[Kaktussoft]

I can use the username/password on another PC and access the website just fine. So the problem is with the local PC. I have removed cookies and clean out the temp files.

other users on that pc also have problems?

 

[ripplemon]

Other users are able to access web the same website. I have contaced the websites help desk, and they are of no help.

 

[koolkat77]

ripplemon Welcome to windows 7 forums. Please follow 2xg 's post about host files. but first take ownership of hosts. http://www.sevenforums.com/tutorials/1911-take-ownership-shortcut.html

 

[WaveDude]

Did you ever figure this out. It's happened to me now. Working fine one day--not the next. New users on my pc can get to the site OK. I can get to the site on other machines. Sure looks like a profile issue to me but what?