Various Blue Screens - FSX Related?

[blocksoff]

Hi All,

Firstly pc specs:- Gigabyte MA-790FXT-UD5P | AMD Phenom II X4 955 Black Edition 3.2 GHz | 8GB DDR 3 Kingston HyperX | PowerColor HD 4870 1GB GDDR5 | Windows 7 Home 64 Bit


Looking for help with the following please:-

Machine was built a little over 2 years ago. Problem has been on and off for some time, but seems to be getting worse, esp in FSX and more recently following on from the release of the 737NGX - not saying any fault in this, but think it's more likely the extra system load that it creates.

Problem is the BSODs! They are random in their frequency and random in when they appear, e.g. no particular application - sometimes I can use the PC for say 12 hours without any problem, sometimes a few minutes!

Temps as far as I can see are fine - highest cpu temp is 65 degrees c, but tends to be around 60 c.
GPU is typically around 56 - 59 degress c in FSX.

As far as drivers go, the graphics is upto date. Looking around for a chipset driver though (from GigaBytes web site) links me to just an old ATI (video driver) driver. Not sure if a driver exists?!

Windows updates are up to date.

Latest BIOS applied F8c

One thing that has always struck me as odd, (i only found this out after buying the components) is that the RAM motherboard voltage runs at a minimum of 1.6v The Kingston RAM itself requires 1.5v Would this cause problems?

I've ran Prime 95 for 5 hours with FFT and Blend tests - no problems.
Ran memtest for around 6 hours - no problems.
Ran OCCT for an hour and no problems found.

Docs uploaded as listed in the posting instructions,

appreciate any help.

Thanks

Carl

 

[writhziden]

Alright, first and foremost, uninstall AVG and install Microsoft Security Essentials at least to test. Your BSODs are mostly graphics related, but are rather random, as well. There were two instances caused by AVG, and AVG has been known to cause random BSODs.

If uninstalling AVG does not resolve the issue, post back with your newest BSOD minidmp files, and we can proceed from there.

 

[writhziden]

You may also want to update your VMware drivers, your Saitek device driver, reinstall LogMeIn with the newest version, and update your Realtek Ethernet driver.

 

[blocksoff]

Alright, first and foremost, uninstall AVG and install Microsoft Security Essentials at least to test. Your BSODs are mostly graphics related, but are rather random, as well. There were two instances caused by AVG, and AVG has been known to cause random BSODs.

If uninstalling AVG does not resolve the issue, post back with your newest BSOD minidmp files, and we can proceed from there.

Hi,

Thankyou - uninstalled AVG yesterday and tested a flight ok.
Tried this evening (although was running in x2 simulation which has produced a BSOD before and we get a BSOD.

Dump attached, if you wish to take a look at the latest dumpfiles.

Thanks

Carl

 

[writhziden]

That BSOD was inconclusive with an unknown module causing it. Recommend updating the drivers I suggested, and also check device manager for any device drivers with a triangular exclamation point next to them. To open device manager
1. Click Start Menu
2. Right click My Computer
3. Click Manage
4. Click Device Manager from the left list

Alternatively
1. Click Start Menu
2. Click Control Panel
3. Click Hardware and Sound
4. Click Device Manager

 

[writhziden]

Also, I noticed that you had an error with the flight simulator program that recommended you do a check of your hard disk. If you have not done so, instructions on how to do the check follow:
1. Click Start Menu
2. Click My Computer
3. Right click your C: (or whatever drive the program is installed on) drive
4. Click Properties
5. Click the tools tab
6. Click Check Now
7. Tick the option to Automatically fix file system errors
8. Click OK
9. Click Yes
10. Restart your computer.

If you have already done the above, I would recommend uninstalling and re-installing your flight simulator program as it seems you have some corrupted files that may be causing your blue screen error. You may also look into How to manually remove and reinstall .Net Framework 2.0 as it also caused a crash of the flight simulator application.

 

[blocksoff]

Hello,
Thanks for looking,
Ran a disk check as you described (on both volumes C: is for OS F: is for FSX)
----------------------------------------------------------------------------------
Chkdsk was executed in read/write mode.
Checking file system on F:
Volume dismounted. All opened handles to this volume are now invalid.
Volume label is FSX.
CHKDSK is verifying files (stage 1 of 3)...
349696 file records processed. File verification completed.
136 large file records processed. 0 bad file records processed. 0 EA records processed. 0 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
364256 index entries processed. Index verification completed.
　
CHKDSK is verifying security descriptors (stage 3 of 3)...
349696 file SDs/SIDs processed. Cleaning up 44 unused index entries from index $SII of file 0x9.
Cleaning up 44 unused index entries from index $SDH of file 0x9.
Cleaning up 44 unused security descriptors.
Security descriptor verification completed.
7281 data files processed. CHKDSK is verifying Usn Journal...
8623592 USN bytes processed. Usn Journal verification completed.
Windows has checked the file system and found no problems.
625129471 KB total disk space.
440087796 KB in 117897 files.
30788 KB in 7282 indexes.
443571 KB in use by the system.
65536 KB occupied by the log file.
184567316 KB available on disk.
4096 bytes in each allocation unit.
156282367 total allocation units on disk.
46141829 allocation units available on disk.
----------------------------------------------------------------------------------
Checking file system on C:
The type of the file system is NTFS.
Volume label is XP.
　
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 3)...
325120 file records processed. File verification completed.
2222 large file records processed. 0 bad file records processed. 0 EA records processed. 92 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
404868 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)...
325120 file SDs/SIDs processed. Cleaning up 2985 unused index entries from index $SII of file 0x9.
Cleaning up 2985 unused index entries from index $SDH of file 0x9.
Cleaning up 2985 unused security descriptors.
CHKDSK is compacting the security descriptor stream
39875 data files processed. CHKDSK is verifying Usn Journal...
34581344 USN bytes processed. Usn Journal verification completed.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
625129280 KB total disk space.
495025396 KB in 242333 files.
148660 KB in 39878 indexes.
0 KB in bad sectors.
444960 KB in use by the system.
65536 KB occupied by the log file.
129510264 KB available on disk.
4096 bytes in each allocation unit.
156282320 total allocation units on disk.
32377566 allocation units available on disk.
Internal Info:
00 f6 04 00 6d 4e 04 00 3f 53 06 00 00 00 00 00 ....mN..?S......
1a 64 00 00 5c 00 00 00 00 00 00 00 00 00 00 00 .d..\...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
----------------------------------------------------------------------------------
So looks like it's made some changes?
----------------------------------------------------------------------------------
Ran HDTune (2.55) on C: and F:
F: looks ok however,
C: has (05) Reallocated Sector Count highlighted in yellow. 100 - 100 - 5 - 3 - ok
Assume this is ok for the moment, but I'll need to replace C: and reinstall anyway soon?
Thanks
Carl

 

[writhziden]

Hello,
Thanks for looking,
Ran a disk check as you described (on both volumes C: is for OS F: is for FSX)
----------------------------------------------------------------------------------
Chkdsk was executed in read/write mode.
Checking file system on F:
Volume dismounted. All opened handles to this volume are now invalid.
Volume label is FSX.
CHKDSK is verifying files (stage 1 of 3)...
349696 file records processed. File verification completed.
136 large file records processed. 0 bad file records processed. 0 EA records processed. 0 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
364256 index entries processed. Index verification completed.
　
CHKDSK is verifying security descriptors (stage 3 of 3)...
349696 file SDs/SIDs processed. Cleaning up 44 unused index entries from index $SII of file 0x9.
Cleaning up 44 unused index entries from index $SDH of file 0x9.
Cleaning up 44 unused security descriptors.
Security descriptor verification completed.
7281 data files processed. CHKDSK is verifying Usn Journal...
8623592 USN bytes processed. Usn Journal verification completed.
Windows has checked the file system and found no problems.
625129471 KB total disk space.
440087796 KB in 117897 files.
30788 KB in 7282 indexes.
443571 KB in use by the system.
65536 KB occupied by the log file.
184567316 KB available on disk.
4096 bytes in each allocation unit.
156282367 total allocation units on disk.
46141829 allocation units available on disk.
----------------------------------------------------------------------------------
Checking file system on C:
The type of the file system is NTFS.
Volume label is XP.
　
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 3)...
325120 file records processed. File verification completed.
2222 large file records processed. 0 bad file records processed. 0 EA records processed. 92 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
404868 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)...
325120 file SDs/SIDs processed. Cleaning up 2985 unused index entries from index $SII of file 0x9.
Cleaning up 2985 unused index entries from index $SDH of file 0x9.
Cleaning up 2985 unused security descriptors.
CHKDSK is compacting the security descriptor stream
39875 data files processed. CHKDSK is verifying Usn Journal...
34581344 USN bytes processed. Usn Journal verification completed.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
625129280 KB total disk space.
495025396 KB in 242333 files.
148660 KB in 39878 indexes.
0 KB in bad sectors.
444960 KB in use by the system.
65536 KB occupied by the log file.
129510264 KB available on disk.
4096 bytes in each allocation unit.
156282320 total allocation units on disk.
32377566 allocation units available on disk.
Internal Info:
00 f6 04 00 6d 4e 04 00 3f 53 06 00 00 00 00 00 ....mN..?S......
1a 64 00 00 5c 00 00 00 00 00 00 00 00 00 00 00 .d..\...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
----------------------------------------------------------------------------------
So looks like it's made some changes?
----------------------------------------------------------------------------------
Ran HDTune (2.55) on C: and F:
F: looks ok however,
C: has (05) Reallocated Sector Count highlighted in yellow. 100 - 100 - 5 - 3 - ok
Assume this is ok for the moment, but I'll need to replace C: and reinstall anyway soon?
Thanks
Carl

Yes; I recommend running both a second time to make sure all fixes have been applied. You should repeatedly run until the report is that no errors were found. If you continue to find errors after three or four passes, your hard drive may be failing, but that is usually rare.

Let me know what happens after you run the next pass. Good luck!

 

[writhziden]

How is the computer running? Any updates?

 

[blocksoff]

Hi

Appreciate the follow up.

I ran a checkdisk on both drives until they did not report any errors.

System has been working fine - I've used FSX alot. However - 1 bsod 2 days ago and 1 just before you posted today! FSX running on both occassions.

Have not updated drivers yet (except for logmein).

Thanks

Carl

 

[writhziden]

Hi

Appreciate the follow up.

I ran a checkdisk on both drives until they did not report any errors.

System has been working fine - I've used FSX alot. However - 1 bsod 2 days ago and 1 just before you posted today! FSX running on both occassions.

Have not updated drivers yet (except for logmein).

Thanks

Carl

Alright, sounds mostly good. If you continue to get blue screens again, post them on here and we'll take a look into resolving the new ones. Hopefully updating drivers will help. Best wishes.