Various BSOD, need help repairing system.

[Sylance]

First time member, long time user. I've used these forums as a guest and have managed to solve a few problems, but this time I need more personal assistance. I hope I'm simply dealing with what damage remains after removing what viruses/malware I could. However, I would not be surprised if anything remained.

I have gotten several BSOD, and even random restarts before fully loaded after logging into my profile. Sometimes the system locks up, and some of those times whatever millisecond of sound that was playing indefinitely repeats. I honestly need help sorting this ugly bag of snakes, and this looked like the only forum to use despite the fact I need more help than just BSOD issues.

I have attached the zip file as needed, as well as properly updated My system specs in my profile here. Though for some reason I have four different sound cards, and would also like help in removing the system's access, even ability to update any unneeded sound cards. There was not enough room in the text field for all four, so I will post them here. Thanks to anyone willing to spare the patience in dealing with my incompetence. =^D

Sound cards:
(1) Wi-Fi Display Virtual Audio Device
(2) NVIDIA High Definition Audio
(3) HD Webcam C270
(4) Realtek High Definition Audio

P.S.: If there is a more relevant forum for this thread, I will gladly move it as soon as I am informed.

 

[torchwood]

Hi Sylance,

according to the logs the installed Bios is dated prior to the release of W7.

please run this tool, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

I highly suspect that the malware/virus you had is still affecting your comp.
Believe your best option is a clean install, (W7 SP1).
The tool i asked you to run earlier should confirm its a System builder OS

If you want to go this route, transfer all of your private files/folders to a USB.
and i will supply a link for W7 Sp1 HP.


Roy

 

[Sylance]

Ran the tool here's what it says:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: I have one yes. =^D
Windows Product Key Hash: Cause I'm paranoid, I'm just gonna change these fields.
Windows Product ID: 00359-OEM-9801613-35240
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3E9794BA-BE53-451C-BEB5-79A407D4431F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170707-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3E9794BA-BE53-451C-BEB5-79A407D4431F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HKCRK</PKey><PID>00359-OEM-9801613-35240</PID><PIDType>8</PIDType><SID>S-1-5-21-3658392333-4028916701-3544901350</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NC769AA-ABA SR5712F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>V5.36</Version><SMBIOSVersion major="2" minor="4"/><Date>20081119000000.000000+000</Date></BIOS><HWID>76473E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:20:2017 10:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAMAAwABAAEAAAAAAAAAAQABAAEA6GE6Z/9e/BlqpbBL4qmSAOLVEJ5F4sj0

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC

 

[torchwood]

Hi Sylance,

The product key in use has been "lifted" from another comp.
Certainly not yours, as i said earlier your comp was made prior to W7's release.
The SLIC table confirms this.
MS is denying you updates, as it also recognises the install as being non-genuine.

This forum does not support piracy and the rules state that until a genuine product is installed
no further help will be provided.

Roy

 

[Sylance]

I was honestly not aware it was a pirated version, I got it from a Pawn Shop, and having seen nothing from Windows on it needing activated, assumed it was genuine. My apologizes.