Virgin Media broadband drivers in Windows 7

Neil Gray

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I bought an Advent Roma 2001 laptop with Windows 7 Home Premium on Saturday but when I tried to install the drivers for my Virgin Media broadband connection using the CD, I got a message saying that the OS was not recognised and I needed to upgrade to ME or XP. I phoned the Virgin Media helpline but they seemed to suggest the computer was at fault, has anyone else had this problem and is there a solution?
Also the Advent came with no manual so I don't know how to access the built-in webcam, I never used digital visual media before so I don't know the programs which one would use, can anyone help please.
Thankyou for taking the time to read this, your help would be much appreciated.

Neil Gray
 

My Computer My Computer

At a glance

Windows 7 Premium Home edition
Computer Manufacturer/Model Number
Advent Roma 2001
OS
Windows 7 Premium Home edition
Hi Neil

How are you connecting the laptop to the modem - WiFi/USB/Cat5?
 

My Computer My Computer

At a glance

Windows 11
Computer type
PC/Desktop
OS
Windows 11
the advent roma is basically an ECS 150iLi model so you may be better looking for a manual for that laptop advent do'nt supply manuals as regards the broadband i am with VM on cat5/wifi and did not have to load drivers
 

My Computer My Computer

At a glance

win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
Many thanks for your help, but I reckon I'll go back to the shop and see what they can do. I am also consodering using this computer as a DVD player because the screen is a dream and makes my opera and ballet DVDs look divine, so the thought of exposing it to the slings and arrows of the Internet is maybe best avoided.
Thanks again for your time.
 

My Computer My Computer

At a glance

Windows 7 Premium Home edition
Computer Manufacturer/Model Number
Advent Roma 2001
OS
Windows 7 Premium Home edition
You shouldnt need to install Broadband software as modems/routers are pre configured to work on ethernet straight away.

Im on Virgin Media and just plugged it in and worked straight away.

If it doesnt, reboot both laptop and modem/router and that should work fine.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-BitIntel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz2GB DDR2Mobile Intel(R) 4 Series Express Chipset
Computer Manufacturer/Model Number
Packard Bell MH36-U300
OS
Windows 7 Ultimate 64-Bit
CPU
Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz
Memory
2GB DDR2
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
15" LCD
Screen Resolution
1280 x 800
Hard Drives
320GB Western Digital
Case
Notebook
Internet Speed
10Mbps
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