virus

[champ]

when i log in 2 windows 7 i get a scanner saying quick scan running n i cannt acess nothing only the scanner popz nothing else, so any good soltuon n remove it n bring compputer back to normal

 

[DocBrown]

Can you download MalWareBytes (Freeware)

Then run in Safe Mode, Install MalWareBytes & run it in Safe Mode

 

[champ]

same thing comes in safemode the sscanner runs when log in

 

[thathagat]

hi.....what is the rogue scanner's name btw ?
try this first..
1.D/l hitman pro and Hold down the left CTRL-key when you start Hitman Pro so all non-essential processes are terminated, including the malware process hopefully i.e. ...continue scan
2.D/l SAS and scan.

 

[housry23]

Malwarebytes Antimalware has been the best at getting rid of these rogue antivirus things for me. I have gotten rid of them on two of my brothers PC's and also on my girlfriends PC. I didn't have a problem getting rid of it in safe mode. If you can get online, Google search how to get rid of whatever the name of it manually and it will tell you how to stop the processes, delete the files and delete the registry entries it has made. Then download Malwarebytes and do a full scan with it and you should be rid of it.

 

[champ]

the problem is it wont let me past tht scanner how can i browse the internet thn

 

[champ]

PLZZZZZZZZZZ give soltuinnnn plzzz

 

[Corrine]

Hi, champ.

Try pressing Alt + F4 at the same time to close the window or Ctrl + Alt + Delete and attempt to end the process. Another option is to boot to Safe Mode with Networking. The process may not be running then.

Beyond that, we really need more information to help. As thathagat requested, what is the rogue scanner's name?

 

[champ]

virus protector is the fake one

 

[thathagat]

virus protector

here........how to remove virus protector

If you are still having problems with your computer after completing these instructions, then please ideally open a topic here

 

[champ]

safe mode doesnt work

 

[champ]

solution to this problem is this worked perfect

How to remove Virus Protector (Uninstall instructions) | My Anti Spyware

 

[CarlTR6]

Glad to hear you solved the problem.

 

[Corrine]

safe mode doesnt work

I'm glad to hear the problem is solved but wonder how were you able to follow the instructions at the referral link if safe mode didn't work.

 

[champ]

Command prompt worked so i save tht file thn it lemme me logged it

 

[bigcitycat]

A good way to protect yourself from these issues is to shrink your hard drive, install Linux and dual boot. Then install an antivirus like Bitdefender and you can scan and fix your windows drive from your Linux drive. Or you can download a bootable virus scanner like Dr. Web. If you can find it with your file manager you could just delete it as well.

 

[Jacee]

Run an online scan using Eset:

Free ESET Online Antivirus Scanner