Visual problems with motherboard.

Swifty

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Power User
Local time
10:32 AM
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390
Location
Sioux Lookout, Ontario
Hey there I am just looking to get a second opinion on a computer my uncle has, his son wanted to build into a new case and he basically called me over after half of the job was done because his son was impatient so I just ended up plugging in a couple of cables that weren't already done so. It powered on so I assumed I was finished then today he called me again saying his son turned it on and got on the computer for about 10 minutes then it froze and the screen went black.

I came by after work checked all the cables they were connected properly and I tried two methods of plugging in the monitor, on-board graphics card vga no signal and HDMI from the off board graphics card and still no signal. The actual computer itself powers everything the cpu fan, case fans and the graphics card as well.

I have tried switching the signal on the monitor itself but it is auto detect. I found some motherboard pegs running around loose as well and found out that some of them were not installed underneath the board so I got them in there but still no avail, I came to the conclusion it was the Motherboard might not be functioning correctly and needs to be replaced but I wanted to hear what everyone else thinks.

Thanks.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 x64 Professional
CPU
Intel i5-4690k
Motherboard
MSI Z97 Gaming 5
Memory
Corsair Vengeance Pro Series 16GB DDR3 1866mhz
Graphics Card(s)
R9 390 8GB
Monitor(s) Displays
24" Acer 3D monitor
Hard Drives
2TB Seagate HDD
120GB Adata SSD
PSU
750 watt
Case
Zalmann Z9
Cooling
Fan
Keyboard
Razer Deathstalker
Mouse
Anker Gaming Mouse
Internet Speed
20MB/S
Antivirus
AVG
Browser
Google Chrome
I first would inquire if anybody was in the computer after you left the first time.
I would try re-seating the video card and ram and check all connection again.
Check and see if the motherboard alignment pin is aligned with proper hole.

Could their be some motherboard stands (pegs) installed in the wrong places shorting out the motherboard?

If I had to fix it I would take the computer completely apart and start over.

Do you have another monitor to test with.
 
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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Is there a DVI connection available? I'd try that before HDMI. You may have to rebuild the whole thing since it sounds like the kid was in a big hurry.


D417C7A8DB5BF14653FAA34D899B3507852BF873_large.jpg
 
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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I took the whole thing apart and reinstalled the pegs myself took the graphics card and ram out and put everything back together, he also had a DVI attachment for the vga cable but most of the male pins were stripped from it so I had nothing to really use in substitute. From what I was told the two kids were using a magnetized screw driver and they were unable to get the pin holding the graphics card in place off so they pushed the pin down with the screw driver, I thought maybe they nicked something on the board itself. I really hate coming in with a half done job and not sure what happened prior to it. :P
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 x64 Professional
CPU
Intel i5-4690k
Motherboard
MSI Z97 Gaming 5
Memory
Corsair Vengeance Pro Series 16GB DDR3 1866mhz
Graphics Card(s)
R9 390 8GB
Monitor(s) Displays
24" Acer 3D monitor
Hard Drives
2TB Seagate HDD
120GB Adata SSD
PSU
750 watt
Case
Zalmann Z9
Cooling
Fan
Keyboard
Razer Deathstalker
Mouse
Anker Gaming Mouse
Internet Speed
20MB/S
Antivirus
AVG
Browser
Google Chrome
I think what I would do is get the kids a Pet Rock to play with and recommend to your Uncle that they have made a pile of junk out of the computer. If they installed the cpu their is probably another mess. You could spend a life time trying to fix this computer.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I think what I would do is get the kids a Pet Rock to play with and recommend to your Uncle that they have made a pile of junk out of the computer. You could spend a life time trying to fix this computer.

Cruel.

I wonder what age these "kids" are. Sounds like the assembly method was heavy-handed.
 

My Computer

Computer Manufacturer/Model Number
homegrown
OS
Windows 7 Pro X64 SP1
CPU
Intel Core I7-3930k
Motherboard
Asus P9X79 Pro
Memory
16 GB Gskill DDR3-2133
Graphics Card(s)
eVGA GTX680
Sound Card
Creative X-Fi Titanium
Monitor(s) Displays
As PA246Q
Screen Resolution
1920 X 1200
Hard Drives
Corsair Force GT, 120 GB
WDC 1.5TB Caviar Black
PSU
PCP&C Silencer 750 Crossfire
Case
Silverstone FT02
Cooling
Noctua NH-D14
Keyboard
cheap Logitech USB
Mouse
Microsoft Intellimouse Explorer (old optical) USB
Internet Speed
6Mb cable
Other Info
Pioneer BDR-205
Samsung SH-203B
Monsoon 5.1 speakers
I think they just entered their teens, sadly I agree with the pet rock statement. They should have tinkered around with a less expensive computer because now It's just left up to process of elimination, buy one part if it works great if not on to the next. :P
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 x64 Professional
CPU
Intel i5-4690k
Motherboard
MSI Z97 Gaming 5
Memory
Corsair Vengeance Pro Series 16GB DDR3 1866mhz
Graphics Card(s)
R9 390 8GB
Monitor(s) Displays
24" Acer 3D monitor
Hard Drives
2TB Seagate HDD
120GB Adata SSD
PSU
750 watt
Case
Zalmann Z9
Cooling
Fan
Keyboard
Razer Deathstalker
Mouse
Anker Gaming Mouse
Internet Speed
20MB/S
Antivirus
AVG
Browser
Google Chrome
I think there is possibility that motherboard got short circuited due to incorrect installation or lose metal parts.. so first thing to replace would be motherboard. If this pc worth fixing of course.

I would never give good expensive pc for kids to assemble.. you can buy some old still working Pentium 3 or 4 or even older pc and give it for kids to play.. of course you need to be careful especially with such parts as PSU as they can electrocute person.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built PC
OS
Windows 7 pro 64bit. (SP1)
CPU
Intel core I5 2400
Motherboard
Gigabyte H61
Memory
8GB DDR3 Kingston
Graphics Card(s)
Gigabyte GF GTX650OC
Sound Card
Realtek HD audio
Monitor(s) Displays
LCD 20"
Screen Resolution
1600x900
Hard Drives
INTEL SSD 320 80GB +Seagate 7200.12 1TBx3
PSU
Coolermaster RX450W
Case
Coolermaster atx case
Cooling
stock cooler
Keyboard
logitech
Mouse
logitech
Internet Speed
FTTD 100mbps
Sorry to hear that Swifty, you might take a close look at the board to see if there could be bad capacitors, they' look "puffed out" or just be plain split. They generally look like a shiny metal cylinder.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
It's okay I just want to have a few idea's to go on before telling my uncle he is in for buying new parts he wasn't too happy and had a few words to exchange with his child. But hey you don't go into building computers and expect to walk away with the cheap expenses.

Thanks guys ill check for the capacitors but I am going to hopefully assume its the board. I will keep you guys updated :P
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 x64 Professional
CPU
Intel i5-4690k
Motherboard
MSI Z97 Gaming 5
Memory
Corsair Vengeance Pro Series 16GB DDR3 1866mhz
Graphics Card(s)
R9 390 8GB
Monitor(s) Displays
24" Acer 3D monitor
Hard Drives
2TB Seagate HDD
120GB Adata SSD
PSU
750 watt
Case
Zalmann Z9
Cooling
Fan
Keyboard
Razer Deathstalker
Mouse
Anker Gaming Mouse
Internet Speed
20MB/S
Antivirus
AVG
Browser
Google Chrome
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