W7 does not see a Linux (Tails) USB bootable key. Is this normal ?

[Clairvaux]

Hello,

I'm experimenting with Tails. Is it normal that one of the two bootable USB keys produced by the Tails install cannot be seen by Windows Explorer ? The first, intermediate one appears normally along with the other volumes. The second, final one, cloned from the first doesn't. Apart from that, Tails works fine when it's run as it's supposed to be from the second key, and both keys can boot Tails (although not by themselves).

Both keys can been seen in Control Panel / Devices and Printers. But they display differently. One bears the model name of the device (DataTraveler 3.0). The other is just called "USB Mass Storage Device" (both are the same models from Kingston). They also differ because only the latter can be "ejected".

I also cannot tell which is which from Control Panel, although I have physically marked the keys themselves.

Is that expected behaviour due to the way Tails is installed, or is there some problem ?

 

[georgeks]

Hi

Does this method work?

Right click on that USB in device manager and select update driver software.
Enter this location (if C:\ is your main drive)
C:\Windows\winsxs verify that you have ticked the box to include subfolders and click OK.

This should cause it to reinstall and appear as new drive when you look in My Computer.

There is a possibility that you may have to uninstall the device first, re-insert it and go through those steps.

 

[Clairvaux]

The Update Driver button is deactivated for both keys, in all places where there is one in the Properties dialog box.