Warning - KB3004394 corrupts system files

whs

New member
Guru
Gold Member
VIP
Local time
11:58 PM
Messages
26,200
Location
Florida in winter, Black Forest/Germany
In today's set of Windows 7 updates there is the above KB that corrupts system files - at least in my system. I immediately noticed that my Magnifier .exe was dead and it also mucked around with my Rocket Dock. When you run the updates, you better deselect or hide that one.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
I did the updates today, fortunately that one failed during the update installs.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
You were the lucky one, LOL
 

My Computer My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
My system took all updates and is functioning properly but fails sfc scans now, lets hope MS release a fix sometime soon
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Pauly, can you please check whether the magnifier works.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000

My Computer My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
I can confirm I've done the update, and my magnifier doesn't work. Maybe one I'll have to uninstall if I find any more problems.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 8700
OS
Microsoft Windows 10 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
Dell Inc.
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GT 720
Monitor(s) Displays
3 x LG Flatron E2350
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
1 TB Seagate
Keyboard
Dell Wired Keyboard
Mouse
Logitech M705
Antivirus
Trend Micro
No problems here. The synergy of even a single computer can be troublesome. Last week I had a problem with Malwarebytes Anti-Exploit not allowing an MS Office program to open. The folks at Malwarebytes could not duplicate the specific problem on my box, though the latest release solved the problem for others that had the MS Office problem. So they asked for help debugging through my box. One computer in who knows how many.

Hope MS fixes the bugs for those that have them because of this update.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Wordsworth 5000
OS
Windows 10 Pro 64 bit
CPU
Core i7 6700K Skylake 4.0GHz
Motherboard
Asus Z170 Pro
Memory
Corsair Vengeance LPX DDR4 32GB 3000MHz
Graphics Card(s)
Asus Radeon RX480 Strix 8GB
Sound Card
Asus Xonar DSX
Monitor(s) Displays
HP 2709m
Screen Resolution
1920x1080
Hard Drives
Intel 600p M.2 PCIe NVMe SSD 512GB; Intel 335 SSD 240GB ;Western Digital Caviar Black 1TB
PSU
Thermaltake Toughpower Grand Platinum 850W
Case
Lian Li PC-B70
Cooling
CPU-Noctua NH D15, GPU-Stock, Case-Noctua 2x140, 2x120
Keyboard
Microsoft Natural Ergo 4000
Mouse
Microsoft Wireless Optical 1000
Internet Speed
Cable
Other Info
HP bd 340,
HP bd 240,
Klipsch Promedia 5.1 THX
This is why I don't install M$ updates until Saturday morning.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Ultimate 64 bit
CPU
Intel i7-3930K
Motherboard
ASUS P9X79 WS
Memory
Kingston HyperX Genesis 32GB Kit (8x4GB Modules) 1600MHz DDR
Graphics Card(s)
MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2GB 256-bit GDDR
Sound Card
Asus Xonar Essence STX
Monitor(s) Displays
3x Asus VG248QE 24", Vizio 32" TV
Screen Resolution
1920 x 1080, ?
Hard Drives
Samsung 128GB 840 Pro SSD (1),
Samsung 4TB 850 EVO SSDs (4)
Samsung 4TB 850 EVO SSDs (16) external backup drives used in 2.5" hot swap bays in the computer.
PSU
Corsair HX750w
Case
Antec Two Hundred v2 (modified)
Cooling
Cooler Master GeminII S524 120mm (fan replaced with a 140mm)
Keyboard
Logitech G510s
Mouse
Logitech M525 (two in use)
Internet Speed
=< 32Mbps down, 8Mbps up
Antivirus
AVAST!, MBAM, SAS, Spybot S&D (all but MBAM free) Glary Util
Browser
IE11
Other Info
LSI 9211-8i HBA card (8 SATA III ports), 2.5" & 3.5" Hot Swap Bays, HooToo HT-CR001 PCI-E to USB 3.0 Internal Hub + 6 Slot Card Reader, and LG Model CH12LS28 BD-ROM Optical Drive. Also, ScanSnap S1500 ADF duplexing scanner, Canon 9000F flat bed scanner, Corsair SP2500 2.1 speakers, Samsung CLP 415nw laser color printer, Cyberpower PP2200SW UPS
Pauly, can you please check whether the magnifier works.

No my magnifier doesn't work and if I try to load it my start menu freezes and all buttons are unclickable until a reboot:(
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
here is another issue. and this for windows 8 and 7. I installed the kb on windows 8, no issues. Then I went to update Office 2013 and it came back saying there are network issues. NOT!. I uninstalled the kb on my windows 8 pro desktop and laptop. Now Office 2013 updates on both machines.

So it is effecting Windows 8 also for those who have office 2013 or Office 365
It is staying hidden on both till this is fixed
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Computers
OS
Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
Memory
4gigs
Graphics Card(s)
AMD Radeon HD and Nvidia
Monitor(s) Displays
Samsung 24". INC 19". Dell 22 ". Dell 17" & 19"

My Computer My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
2 more threads here:
http://www.sevenforums.com/performa...fter-windows-update-never-had-any-before.html
http://www.sevenforums.com/general-discussion/354776-windows-diagnostic-tool-error-0x800706f7.html

Discussion @ Wincert says KB3004394 prevents further updates from installing starting @ post #305:
Update list GDR pour Windows 7 SP1 x86/x64 (Fr-En-De-Es-It) - 30 novembre 2014 - Page 16 - Windows 7 et 8 - WinCert.net Forums - Page 16

Another relevant post by qm7 @BC: Windows Update KB3004394 triggers error messages - News

VirtualBox Ticket #13677: 4.3.20 crash after today's Windows update (last comment by bird when I checked)

From what I can tell, the KB3004394 update does not install a catalog file on 64-bit windows 7. It does on Windows 8.1 (C:\Windows\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_1_for_KB3004394~31bf3856ad364e35~amd64~~6.3.1.0.cat), so VBox works fine there.

The result of the missing .cat file is that VBox (nor SysInternal's SigCheck.exe for that matter) is not able to verify the authenticity of c:\windows\system32\crypt32.dll and wintrust.dll. If we cannot find any valid signature for the files, we have to assume that they have been tampered with and are forced to abort application loading. These two dlls are important for validating other components, so there is absolutely no way we can ignore this.

Until Microsoft fixes the KB3004394 update on Windows 7, the only solution is to revert/uninstall it.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI PE60 6QE
OS
Win 10 Pro x64, Win 7 Pro x64
CPU
Intel Core i7-6700HQ Skylake
Motherboard
MSI MS-16J5
Memory
16gb Crucial DDR4
Graphics Card(s)
NVIDIA GeForce GTX 960M 2 GB
Screen Resolution
1920 x 1080
Hard Drives
Samsung 850 EVO 250 GB M.2 SSD (MZ-N5E250BW)
HGST 1TB @7200 RPM HTS721010A9E630
Case
Plastic
Keyboard
Got one...
Mouse
Yep, one of those too.
Internet Speed
FIOS 75/75
Antivirus
Defender
Browser
Chrome/FFox/Ex-PLODE-r/(L)Edge
Other Info
Defender, Custom Hosts, uBlock, regular backups w/ Macrium (Free)
Until Microsoft fixes the KB3004394 update on Windows 7, the only solution is to revert/uninstall it.
....and to 'hide' it when it shows up next time. Then you will be safe.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Microsoft just pulled it from the mu servers
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Computers
OS
Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
Memory
4gigs
Graphics Card(s)
AMD Radeon HD and Nvidia
Monitor(s) Displays
Samsung 24". INC 19". Dell 22 ". Dell 17" & 19"
I have always installed Windows updates in increments.
Taking the smaller ones first, if it asks for a reboot I do it, then I pick away at the larger ones. Again if it tells me to reboot I do it.

With the update KB3004394 I right clicked on it and hid it.

With this group of updates and the way I did it all systems are working great with just 2 reboots.
Guess I am one of the lucky ones or my system of doing updates is one good way to handle the updates.IMHO
Dennis
 

My Computer My Computer

Computer Manufacturer/Model Number
HP M9077c
OS
Windows 7 Home Premium 64bit
CPU
Intel(R)Core(TM)2 quad [email protected] 2.39GHz
Motherboard
ASUSeK
Memory
6GB DDR2 6400
Graphics Card(s)
GeForce 8500/512MB
Sound Card
Realtek High Def Audio
Monitor(s) Displays
HP w2408 LCD 24" widescreen
Screen Resolution
1920x1200
Cooling
6 pack of Bud
Keyboard
MS wireless Inteli
Mouse
MS wireless Inteli
That explains why my magnifier wasn't working after I updated yesterday. I got rid of all the updates yesterday and the problem went away. The Office updates and the malicious software removal tool have been reinstalled, but I left the others uninstalled for the time being. I'll either hide that one and reinstall the rest today, or follow Lady Fitzgerald's example and wait for the weekend to come.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell ipower G5800
OS
Windows 7 Home Premium 64bit (Service Pack 1)
CPU
Intel Core i7
Memory
6.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
Antivirus
Avira Free Antivirus
Browser
Firefox
I already installed this in my machines and don't see any issues. So MS has pulled it since. Should I uninstall despite seeing no problems. Are MS likely to issue a newer replacement KB at some point?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M17RX3
OS
Windows 7 Ultimate 64 bit
CPU
Sandybridge 2820 QM 2.3 ghz
Memory
8 gb
Graphics Card(s)
AMD Radeon 6970m
Sound Card
Integrated
Monitor(s) Displays
Laptop 17"
Screen Resolution
1980x1080
Hard Drives
750 gb mechanical (7,200RPM) Seagate Momentous paired with OCZ Synapse 128 gb SSD cache drive
Internet Speed
55 mbits download, 12 mbits download
Antivirus
Microsoft Security Essentials
Browser
IE11, Mozilla
...So MS has pulled it since. Should I uninstall despite seeing no problems...

The fact that M$ has pulled the update (for Win 7 only) indicates there is/are problems/potential problems for all Win 7 users. Even if as you say you "don't see any issues" it doesn't mean they're not there...you may not have encountered a problem yet but I've read in several forums that KB3004394 prevents installation of further M$ Updates = BIG problem!!! I would err on the side of caution and uninstall or use system restore to revert to the point before this update was installed.

YMMV.

...Are MS likely to issue a newer replacement KB at some point?

One would assume yes, but even if no the Update is FUBAR. Uninstall it, I say... no need to hide it for now because it won't (or at least shouldn't) be re-offered.
 
Last edited:

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI PE60 6QE
OS
Win 10 Pro x64, Win 7 Pro x64
CPU
Intel Core i7-6700HQ Skylake
Motherboard
MSI MS-16J5
Memory
16gb Crucial DDR4
Graphics Card(s)
NVIDIA GeForce GTX 960M 2 GB
Screen Resolution
1920 x 1080
Hard Drives
Samsung 850 EVO 250 GB M.2 SSD (MZ-N5E250BW)
HGST 1TB @7200 RPM HTS721010A9E630
Case
Plastic
Keyboard
Got one...
Mouse
Yep, one of those too.
Internet Speed
FIOS 75/75
Antivirus
Defender
Browser
Chrome/FFox/Ex-PLODE-r/(L)Edge
Other Info
Defender, Custom Hosts, uBlock, regular backups w/ Macrium (Free)
Ok cheers mate. I will do that
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M17RX3
OS
Windows 7 Ultimate 64 bit
CPU
Sandybridge 2820 QM 2.3 ghz
Memory
8 gb
Graphics Card(s)
AMD Radeon 6970m
Sound Card
Integrated
Monitor(s) Displays
Laptop 17"
Screen Resolution
1980x1080
Hard Drives
750 gb mechanical (7,200RPM) Seagate Momentous paired with OCZ Synapse 128 gb SSD cache drive
Internet Speed
55 mbits download, 12 mbits download
Antivirus
Microsoft Security Essentials
Browser
IE11, Mozilla
Back
Top