"We can't connect to Outlook right now. Please try again later"

#59 is about backup, not hotmail/outlook problems. Attached is the RK report.
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premiumamd643 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium
CPU
amd64
Motherboard
Toshiba
Memory
3 GB
Antivirus
Microsoft Security Essentials
Browser
IE 7
Power outage?
 

My Computer My Computer

At a glance

Windows 7 Home Premiumamd643 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium
CPU
amd64
Motherboard
Toshiba
Memory
3 GB
Antivirus
Microsoft Security Essentials
Browser
IE 7
Run RK again and click on Delete button .

Reopen Adwcleaner click on Search .

Upload the log
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Done.
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premiumamd643 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium
CPU
amd64
Motherboard
Toshiba
Memory
3 GB
Antivirus
Microsoft Security Essentials
Browser
IE 7

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Ok, but in my case outlook works in Chrome, but not in Internet Exployer.
 

My Computer My Computer

At a glance

Windows 7 Home Premiumamd643 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium
CPU
amd64
Motherboard
Toshiba
Memory
3 GB
Antivirus
Microsoft Security Essentials
Browser
IE 7
There was no delta anything to uninstall or the other programs listed.
 

My Computer My Computer

At a glance

Windows 7 Home Premiumamd643 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium
CPU
amd64
Motherboard
Toshiba
Memory
3 GB
Antivirus
Microsoft Security Essentials
Browser
IE 7
Click delete inside AdwCleaner
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
If it was an outage wouldn't it not work on chrome either ?

#59 is about backup, not hotmail/outlook problems.

Really? Did you read it?

This is the article being quoted,

Microsoft: Outlook.com problems still not fully resolved | ZDNet

read ywalks reply in this page i'll quote him a little...

For several months now I have been able to log into Outlook.com using Internet Explorer with my long time hotmail ID and able to see new email, but every time I try to read one I get an error message. "We can't connect to Outlook right now. Please try again later." I've reported the error for months with no reply or resolution. That's in IE10.
Funny though, in Firefox Outlook works just fine. Still broken in IE.

Microsoft still struggling to fix Outlook.com glitch | Microsoft - CNET News
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7600IIx4 amd athelon 635 processor2x2gbati radeon HD 5450
Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
Sound Card
(1) Realtek High Definition Audio (2) AMD High Definition
Monitor(s) Displays
samsung lcd tv 32"
Screen Resolution
1360x 768
Hard Drives
(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
PSU
?
Cooling
air!
Keyboard
wireless hp
Mouse
wireless Hp,optical
Internet Speed
1.10mb/s
Antivirus
MSE
Browser
Firefox
I changed the password for hotmail. I tried hotmail with IE on another computer and it worked just fine so obviously my computer has some virus that is affecting hotmail for IE only.
 

My Computer My Computer

At a glance

Windows 7 Home Premiumamd643 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium
CPU
amd64
Motherboard
Toshiba
Memory
3 GB
Antivirus
Microsoft Security Essentials
Browser
IE 7
Hotmail/Outlook works in IE now, but all my contacts are gone. They still in Chrome Hotmail. How do I get my contacts back in IE?
 

My Computer My Computer

At a glance

Windows 7 Home Premiumamd643 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium
CPU
amd64
Motherboard
Toshiba
Memory
3 GB
Antivirus
Microsoft Security Essentials
Browser
IE 7
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