we couldnt complete the updates undoing changes dont turn off your com

S

skysimone

New member
Local time
2:41 PM
Messages
2
So yesterday my laptop said it was installing updates, and got stuck on a purple screen 'We couldn't complete the updates, undoing changes, don't turn off your computer'
24 hours later and about 10 hard resets and it's not changing or rectifying

HELP
 

My Computer My Computer

At a glance

Windows 7 64bit3.40 gigahertz Intel Core i7-3770 64 bit16332 Megabytes Usable Installed Memory
Computer type
PC/Desktop
Computer Manufacturer/Model Number
3.40 gigahertz Intel Core i7-3770
OS
Windows 7 64bit
CPU
3.40 gigahertz Intel Core i7-3770 64 bit
Motherboard
Board: Gigabyte Technology Co., Ltd. B75M-D3H
Memory
16332 Megabytes Usable Installed Memory
Try booting to Safe Mode - what happens?
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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