Solved Web browsers not working

[HaziX]

So everything was working fine until today when google chrome didn't want to open,When you click on the program it only shows that loading cusor for 1 sec and thats it.Next thing I tried was launching IE,he launched but 1 sec stopped responding (you could see only white before he stopped responding) and after 1 min or a bit less he just closed.So I deleted Chrome and tried to install via usb chrome and firefox and they both wont launch,later I tried that Steam in-game browser and it was working normaly.Ofc I had internet(wireless adapter) all the time.Pls help if you know how.

 

[ThrashZone]

Hi and welcome to SevenForums,
Use Clean boot,
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.

 

[GokAy]

If clean startup doesn't help, perhaps a System Restore to a date prior to the issue will (http://www.sevenforums.com/tutorials/700-system-restore.html).

 

[HaziX]

Clean boot problem

Ok,so in msconfig when I tick only Load system services in General and disable all non-microsoft services and klick OK/Apply this happens:in general both system services and startup items get blue squares instad of ticks(picture1),and in services my antivirus programs remain enabled(picture2).So how can I fix this?

 

[Layback Bear]

I see 3 anti virus programs, that's not good. That is one of your problems, you may have more.

Avast
AVG
Kaspersky

One anti virus program on one computer at one time.

Pick one and remove the other two using their online removal tools.

 

[HaziX]

I see 3 anti virus programs, that's not good. That is one of your problems, you may have more.

Avast
AVG
Kaspersky

One anti virus program on one computer at one time.

Pick one and remove the other two using their online removal tools.

Yeah I Avast messed something up so when I deinstalled him everything went to normal.Ok guys huge TANKS for all you helping me

 

[ThrashZone]

Hi,
I have a stupid question,
Which do you now use ?
Because the others need to be properly Uninstalled but first check the item in msconfig list then do it

Then run the appropriate uninstaller,
https://www.avast.com/uninstall-utility

Download tools and utilities | AVG Worldwide

How to uninstall Kaspersky Internet Security 2013

 

[HaziX]

I left avg since I used him for years and he had the most potential virus reports(most of them were really viruses).And when I uninstalled avast that fixed the problem and for kaspersky his trial has finished so he was just chilln in the background.

 

[Layback Bear]

You do not want anti virus programs chilling in the background.

You want one anti virus program installed and active and all others removed completely.

 

[Firefly35]

I wanna thank you,

I too have this problem above only mine is with IE 11, I would click on the icon to load my homepage google.com only to have it load for about 3 secs and then go to a different address google.com/?gws_rd=ssl being a white page with a loading icon spinning next to google as if it was trying to load, same thing happened if I did it with msn.com or any other web address, so I looked all over the web only to find out I wasn't alone as others had the same problem, I followed one persons ideal to try to reset the IE 11, didn't work, then another person said maybe it might be a problem with extensions and had me hit f12 and I was lost on what he said to do as I am not a master at PC programing at all, Then I seen a ideal about loading IE 11 without addons, I tried it and this is what happened, the browser came up as "can not load page because all IE addons, activex and such was disabled, but here is the funny part if I left the browser that said "can not load" open, all other browsers would load right up without a problem but if I closed it I would be back to stage one, so I kept searching and then I seen this forum with the ideal of uninstalling IE 11 tried it didn't work, but however the ideal above about the msconfig clean boot proved great results!:shock:, I took screenshots of both startup and services, then I did stage one of the clean boot and as soon as my computer loaded IE 11 work with no problems and that's where I am at right now....., by the way the Ideal above was very well explained thanks for that!

 

[GokAy]

Firefly, now you can enable the startup items/services, say, 5 at a time, restart PC and see if pages load ok. Then when it doesn't, disable them one by one from the last batch and try to find the culprit.

 

[Firefly35]

puzzled

I did the breakdown and everything is running under Services and all but two is running under startup IE works fine,

The two items not running under startup are one called "birds" whatever that is and the other being AVG_UI,

the AVG_UI will not stay selected as enabled even if I do select it, it will not be running when I check again after the reboot and everything seems to work with birds running but since I don't know what that is, I don't allow it to run,:shock:

 

[GokAy]

Anything AVG should be running, it is your antivirus. Avgui is not running most likely because some other AVG service is stopped.

 

[Firefly35]

Oh boy

It seems that the more I try to find out what the problem is the more problems there are, I know that IE 11 will not work outside of a selective startup, i tried going back in to a normal startup mode and it will not go in to it, it just goes right back to selective, however now sometimes I get "only secured content is displayed" when I load IE 11 and if i hit show all it goes back to a white page with a load icon spinning next to google and what appears to be a piece of paper with a tear in it near the address line by the refresh and search icons,

a friend of mine told me to do a SCAN/SCANNOW under CMD so i did that and it said "windows resource protection found corrupt files but was unable to fix some of them" and had a location of a log file i went there and tried to open the log file and it says "Access is denied",

 

[UsernameIssues]

See option three in this tutorial:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Do not try to fix the things found. Just attach the sfcdetails.txt file to you next post:
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Firefly35]

here you be,

 

[UsernameIssues]

Please restart the computer and run the SFC scan again. If it still finds problems that it cannot fix, I'll see if I can find someone to help you.

 

[ThrashZone]

The torn icon or broken page icon is a compatibility view icon
Click on it and it turns blue which indicates you're running in compatibility view.

Every once in a while I see the secure content popup
Google search isn't one of those places but then again I use tried and true ie10.

You might even make sure your clock and date is absolutely correct.
Sync with internet time.

 

[Firefly35]

Ran the SFC scan and it did not find any "Integrity Violations",

 

[ThrashZone]

Hi,
Please update your msconfig startup and services images now that you have removed the other 2 antivirus programs.