WEI - Cannot measure processor performance

[digiknowzone]

Hi I have a new laptop. As I finished the installation of various drivers and what not, I then proceeded to the Windows experience index. But, unfortunately, just right after the 50% mark, I get an error:

Cannot measure processor performance

Help please!

My laptop specs are:
- Acer Aspire 4750G
- i5(2nd gen) 2410M
- 6GB Ram(2+4)
- 2 GB Nvidia GT540M
- 640GB HDD
- Windows 7 Ultimate 32-bit

 

[panais]

Hi digiknowzone

Please try this,

Start\Control Panel\Performance Information and Tools\Advanced Tools\Clear all Windows Experience Index scores and re-rate the system.

Finish with this step and post back with any results.

 

[digiknowzone]

Thanks for the rep Panais, I still get the same error.

 

[panais]

Thanks for the rep Panais, I still get the same error.

"Thanks for the rep Panais" You mean help

If you are overclocking set the cpu back to factory settings.

Run the System File Checkerhttp://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then try again to run WEI.

 

[yowanvista]

Hi I have a new laptop. As I finished the installation of various drivers and what not, I then proceeded to the Windows experience index. But, unfortunately, just right after the 50% mark, I get an error:

Cannot measure processor performance

Help please!

My laptop specs are:
- Acer Aspire 4750G
- i5(2nd gen) 2410M
- 6GB Ram(2+4)
- 2 GB Nvidia GT540M
- 640GB HDD
- Windows 7 Ultimate 64-bit

Did you modify any BIOS settings involving the CPU?

 

[panais]

Hi I have a new laptop. As I finished the installation of various drivers and what not, I then proceeded to the Windows experience index. But, unfortunately, just right after the 50% mark, I get an error:

Cannot measure processor performance

Help please!

My laptop specs are:
- Acer Aspire 4750G
- i5(2nd gen) 2410M
- 6GB Ram(2+4)
- 2 GB Nvidia GT540M
- 640GB HDD
- Windows 7 Ultimate 64-bit

Did you modify any BIOS settings involving the CPU?

yowanvista i also notice that, "6GB Ram(2+4)" i dont know though if it affects anything in the specific problem.

 

[digiknowzone]

Hi I have a new laptop. As I finished the installation of various drivers and what not, I then proceeded to the Windows experience index. But, unfortunately, just right after the 50% mark, I get an error:

Cannot measure processor performance

Help please!

My laptop specs are:
- Acer Aspire 4750G
- i5(2nd gen) 2410M
- 6GB Ram(2+4)
- 2 GB Nvidia GT540M
- 640GB HDD
- Windows 7 Ultimate 64-bit

Did you modify any BIOS settings involving the CPU?

No. Yes, but only the boot part, when I was installing the OS.

Hi I have a new laptop. As I finished the installation of various drivers and what not, I then proceeded to the Windows experience index. But, unfortunately, just right after the 50% mark, I get an error:

Cannot measure processor performance

Help please!

My laptop specs are:
- Acer Aspire 4750G
- i5(2nd gen) 2410M
- 6GB Ram(2+4)
- 2 GB Nvidia GT540M
- 640GB HDD
- Windows 7 Ultimate 64-bit

Did you modify any BIOS settings involving the CPU?

yowanvista i also notice that, "6GB Ram(2+4)" i dont know though if it affects anything in the specific problem.

No I did not modify BIOS settings except from switching the boot mode of HDD and DVD Drive for OS installation since my laptop came without an OS. Also, I'll be running a memtest tonight to the test the memories. When the laptop is bought, the original RAM was 2GB DDR3 and prior to purchase, I asked the supplier to add another 4GB DDR3 RAM. Hope that helps.

Thanks for the rep Panais, I still get the same error.

"Thanks for the rep Panais" You mean help

If you are overclocking set the cpu back to factory settings.
And yes, thanks for the help. No, I have not overclocked.

Run the System File Checkerhttp://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then try again to run WEI.

Ran the SFC and got an error. I've attached a screenshot as well as the log file.

 

[panais]

Run SFC 2-3 times.

Then try to run again the wei.

Yes having exactly the same memory ram is a good idea.
You will work in dual channel for better performance.

 

[digiknowzone]

Run SFC 2-3 times.

Then try to run again the wei.

Yes having exactly the same memory ram is a good idea.
You will work in dual channel for better performance.

Thanks for your help this far. I really appreciate it.

Hi I did the sfc 3 times and ran WEI, same error.
Ran sfc the 4th time, same error.

Here's my ram info:

Memory slots
Total memory slots 4
Used memory slots 2
Free memory slots 2
Memory
Size 6144 MBytes
SPD
Number Of SPD Modules 2

Slot #1
Type DDR3
Size 2048 MBytes
Manufacturer Samsung
Max Bandwidth PC3-10700 (667 MHz)
Part Number M471B5773CHS-CH9
Serial Number 42D25284
Week/year 39 / 10
SPD Ext. EPP

JEDEC #5
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 25
tRC 34
Voltage 1.500 V
JEDEC #4
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #3
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #2
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V

JEDEC #1
Frequency 381.0 MHz
CAS# Latency 5.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 14
tRC 19
Voltage 1.500 V​

Slot #2
Type DDR3
Size 4096 MBytes
Manufacturer Kingston
Max Bandwidth PC3-10700 (667 MHz)
Part Number 99U5428-042.A00G
Serial Number ECED2A61
Week/year 25 / 11
SPD Ext. EPP
JEDEC #5
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 25
tRC 34
Voltage 1.500 V
JEDEC #4
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #3
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #2
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
JEDEC #1
Frequency 381.0 MHz
CAS# Latency 5.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 14
tRC 19
Voltage 1.500 V​

Yep, their not even the same type.
How do you run them on dual channel?

 

[panais]

Please read carefully the tutorial,then run http://www.sevenforums.com/tutorials/3413-repair-install.html

Finish and try again to run the wei.

 

[digiknowzone]

Please read carefully the tutorial,then run http://www.sevenforums.com/tutorials/3413-repair-install.html

Finish and try again to run the wei.

Before I do this, will this solve the problem 100% of the time? Just making sure.

 

[panais]

It will help

 

[digiknowzone]

It will help

Thanks! Will do it when I get home tonight. I'll let you know how it went. Again, thank you.