Solved Weird RAM problem with Optiplex minitower

[mulambo]

Sorry if this is in wrong board, I have this Optiplex Dell mini PC which is connected via electric cable also connected to a sort of big and heavy battery. Everytime I power it on it makes a long series of beeps that makes me open the case and connect/disconnect the ram cartridge, then it loads normally. What could be the solution to avoid doing this tweak everytime? Thanks

 

[Fox Computers]

Sorry if this is in wrong board, I have this Optiplex Dell mini PC which is connected via electric cable also connected to a sort of big and heavy battery. Everytime I power it on it makes a long series of beeps that makes me open the case and connect/disconnect the ram cartridge, then it loads normally. What could be the solution to avoid doing this tweak everytime? Thanks

Hi,

Please could you provide the model of your Dell Optiplex PC?

There are several methods to check the model detailed on Dell's website if you are unsure.

https://www.dell.com/support/kbdoc/...-find-the-product-model-of-your-dell-computer

(For moderators concerned: VirusTotal - URL - a4a50620f8a3f237df9b07422200cff10425aa2725b0493f75193b292c4e94de)

Thanks
Fox Computers

 

[mulambo]

Hi,

Please could you provide the model of your Dell Optiplex PC?

There are several methods to check the model detailed on Dell's website if you are unsure.

https://www.dell.com/support/kbdoc/...-find-the-product-model-of-your-dell-computer

(For moderators concerned: VirusTotal - URL - a4a50620f8a3f237df9b07422200cff10425aa2725b0493f75193b292c4e94de)

Thanks
Fox Computers

It's a OptiPlex GX620

It looks like this

 

[Fox Computers]

Thanks for the update.

Knowing the model and seeing that it is the "Ultra Small Form Factor" variant, it now should be possible to find out what the beeps you are hearing mean.

Find here the "beep codes": beep-code — ImgBB (ibb.co)

As the instructions explain, "one possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem."

Let me know what code you hear, and we can go from there.
Fox Computers

 

[mulambo]

Thanks for the update.

Knowing the model and seeing that it is the "Ultra Small Form Factor" variant, it now should be possible to find out what the beeps you are hearing mean.

Find here the "beep codes": beep-code — ImgBB (ibb.co)

As the instructions explain, "one possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem."

Let me know what code you hear, and we can go from there.
Fox Computers

Thanks, glad to have that table so for further problems occurs will be identified accordingly, but in my current case it's not actually a sequence of beeps, it's just one long beep repeating endlessly, it occurs when I just remove the RAM so probably something about the socket isn't working... most probably I'll just use an elastic band... solved for now, I guess, until the problem re-occurs, thanks a bunch!

 

[Fox Computers]

In your original post you put "a long series of beeps", but now you say there is just one "just one long beep repeating endlessly"... And now you say the beeps are happening when you remove the RAM - which to me is correct and not a fault. Just about any Desktop PC (assuming there is a piezoelectric speaker attached) will beep to complain there is no RAM fitted.

I hate to have to say it, but it is quite difficult to try work toward resolving a problem when said problem is not communicated clearly and consistently.

If you can clarify the situation I would be happy to continue assistance
Fox Computers

 

[mulambo]

Yes, it's a sequence of beeps, but it's just one (so technically, 1-1-1-infinite, a sequence that doesn't appear on that list), not like "beep, beep-beep, beep" (1-2-1, according to the scheme you provided), it's "beeeeeep" (a sad and long beep, different in sound, in a lower tone) and it repeats itself over and over (so, it sounds like "beeeep" ... 1 second of silence ... "beeep"... another second, etc... infinitely). Sorry if this sounds too cartoonish, of course, but I don't know how else to explain it.
The voluntary removal of the RAM cartridge was to test if the problem was actually it (meaning: even if the cartridge looked correctly applied, for some reason, being it faulty hardware, pins, slot, attachment, etc... it resulted in a fault).
I understand it could sound like a false flag, but I just assumed myself the only way to get over it was a sloppy patch (like the elastic band around the two white pins which attach the RAM cartridge to the slot)... hoping such patch won't fuse due to temperature of course...