What is wrong with this actually(Blue Screen)?

[GradeAbra]

I just received another blue screen again. Do you know what is wrong with this?

 

[writhziden]

Points to your network. Possible corrupted antivirus software, corrupted network adapter drivers, corrupted audio drivers, or corrupted Windows installation.

Uninstall Microsoft Security Essentials, get a fresh download for its installer from Microsoft Security Essentials - Free Antivirus for Windows, and install it again.


Also, go to your vendor support site (for HP, Dell, etc.) or your motherboard support site (for ASUS, Gigabyte, MSI, etc.) and download any updated network adapter drivers for your system that are for Windows 7 64bit. Install those drivers.

If you need help, please fill in your system specs in your profile and not in a post in this thread: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

 

[GradeAbra]

Points to your network. Possible corrupted antivirus software, corrupted network adapter drivers, corrupted audio drivers, or corrupted Windows installation.

Uninstall Microsoft Security Essentials, get a fresh download for its installer from Microsoft Security Essentials - Free Antivirus for Windows, and install it again.


Also, go to your vendor support site (for HP, Dell, etc.) or your motherboard support site (for ASUS, Gigabyte, MSI, etc.) and download any updated network adapter drivers for your system that are for Windows 7 64bit. Install those drivers.

If you need help, please fill in your system specs in your profile and not in a post in this thread: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

I downloaded my MSE from this same website the last time. So i think it should be alright.

As for all the required network adapter drivers, i am not too sure what i need and where is the correct place to download them. Can you help me with htis please?

Someone told me it could be Bios problem. Is that possible?

*system info updated*

Thanks.

 

[writhziden]

eMachines Support - Downloads & Support Documents - Desktop / EL Series / EL1850 and install the Audio and LAN drivers.


Not likely a BIOS issue.

I still recommend re-installing MSE. Even if that is how you obtained it before, while it was installed, it may have been damaged due to hard disk data corruption (it happens on all systems whether the hard disk is working as it should or not). It is a good idea to uninstall it, download a fresh copy (so you know the installer is not corrupted), and install with the fresh copy.

 

[GradeAbra]

Do i need to uninstall the Audio and LAN drivers first before installing it? How does network adapter drivers currupt on its own actually?

 

[writhziden]

Drivers can become corrupted due to usual Windows activity if there is corruption of the hard disk file system. Corruption of the file system happens over time. It usually occurs over the course of weeks or months, and is primarily due to not shutting down the system properly, i.e. the system freezes or takes longer than usual to shut down so the user holds the power button down for 5-10 seconds to do a hard shut down. Corruption can also be due to just regular usage of the system, i.e. Windows fails to write something properly to a sector on the drive due to high drive activity and it becomes corrupted.

That is why most performance and maintenance specialists will tell you to run hard disk checks once a month: http://www.sevenforums.com/tutorials/433-disk-check.html


Corruption of drivers can indicate more serious issues like bad RAM or a failing hard drive, but it does not usually mean these things. When it is due to failing hardware, there are typically other symptoms to indicate it.


As for re-installing the drivers... To fully re-install a driver, use the following steps.

1. First, download the latest driver. Then do the next steps.
2. Click Start Menu
3. Right Click My Computer/Computer
4. Click Manage
5. Click Device Manager from the list on the left
6. Find the device you are trying to uninstall by expanding the appropriate set of devices
7. Right click the device
8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
10. Restart your computer only if Windows asks you to.
11. Install the latest driver for the device.

Alternatively:

1. Login as an adminstrative user.
2. First, download the latest driver. Then do the next steps.
3. Click Start Menu
4. Click Control Panel
5. Click Hardware and Sound
6. Click Device Manager (the last link under Devices and Printers)
7. Find the device you are trying to uninstall by expanding the appropriate set of devices
8. Right click the device
9. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
10. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
11. Restart your computer only if Windows asks you to.
12. Install the latest driver for the device.

 

[GradeAbra]

I performed a disk check and everything was ok just now. Does that mean my harddisk is alright? The blue screens that appeared before were not due to harddisk failure but something else?

 

[writhziden]

The blue screens were due to something network related. That is the most I can narrow it down at present. That could still mean a network driver or audio driver is corrupted. Have you re-installed those?

Any crashes since re-installing the drivers?



Post back your logs for the checks after finding them using http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html (you may need to search for wininit instead of chkdsk).

 

[GradeAbra]

Any crashes since re-installing the drivers?

Yes it still crush after i reinstall it. But just now "display driver has stopped and recovered" message also appeared.

Post back your logs for the checks after finding them using http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html (you may need to search for wininit instead of chkdsk).

I just check for Wininit but how am i going to save and post here there are too many.

 

[writhziden]

The instructions to find specific entries are here: http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html


If you are unable to follow those instructions, try these:

1. Click Start Menu...
2. Type Event Viewer into Search programs and files...
3. Hit Enter...
4. Expand the Windows Logs from the list on the left...
5. Right click Application...
6. Click Save All Events As...
7. Type in Application for the .evtx name...
8. Save the .evtx file in a place you will remember...
9. Click Save...
10. Put a dot in the circle to Display information for these languages:...
11. Choose English (United States) by putting a check in the box for that option...
12. Click OK...
13. Go to where you saved Application.evtx...
14. Create a new folder by right clicking in a blank area within the folder Application.evtx is saved in. You could also click New Folder at the top of the directory under the directory path box...
15. Name the new folder Application...
16. Place Application.evtx and the LocaleMetaData folder into the new Application folder...
17. Right click the Application folder -> send to -> compressed (zipped) folder...
18. Upload the .zip file here...

 

[GradeAbra]

Do i need to find "wininit" again before saving the file for you to view. After i turn on my PC, i straight away follow your last post steps.

And also i just receive a new blue screen. It looks like the bio file has some problem. How can i reset or reupdate my bio file? On the other hands i think it might also be battery problem..

 

[writhziden]

Check for any driver conflicts.

• An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
  
  a. Backup your system and user files
  b. Create a system restore point
  c. If you do not have a Windows 7 DVD, Create a system repair disc
  d. In Windows 7:

  • Click the Start Menu
  • Type verifier in Search programs and files (do not hit enter)
  • Right click verifier and click Run as administrator
  • Put a tick in Create custom settings (for code developers) and click next
  • Put a tick in Select individual settings from a full list and click next
  • Set up the individual settings as in the image and click next
    View attachment 216782
  • Put a tick in Select driver names from a list
  • Put a tick next to all non-Microsoft drivers.
  • Click Finish.
  • Restart your computer.

  
  If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using http://www.sevenforums.com/tutorials/700-system-restore.html OPTION TWO.
  
  If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.​
  The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.
  
  When you are ready to disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
  verifier /reset​
  -> Restart your computer.

 

[GradeAbra]

Just awhile ago format my harddisk, i will wait awhile and see if the problem still persist. Formatting the disk will reset all the drivers right?

 

[writhziden]

Yep, a format will reset everything for a clean install of Windows.

 

[GradeAbra]

Hi,

Even after i format my harddisk, it still restart and lots of blue screen..

However when i start on safe mode, everything is alright. What does this show?

I wonder how can i eliminate the default setting like what this message said.

 

[writhziden]

It shows that you have a driver conflict or hardware issues. Upload the crash reports first. We should check for any incompatible/conflicting drivers. http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html