Solved Wheel Scrolling with Comfort Optical Mouse

jsquareg

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I have a Microsoft Comfort Optical Mouse 3000 installed on my desktop under Win7 64bit. The wheel scrolls vertically 3 lines in most programs and in others it scrolls various number of lines. I have looked at Control Panel>>Mouse>>Wheel and can find only settings for speed, none for the number of lines to be scrolled. I have also changed the Scrollwheellines setting from 3 to 1 in the registry but still the wheel scrolls 3 lines or more. The system tells me there are no better mouse driver than the one I have installed.

This problem came about around a week or so ago and I am just getting around to trying to solve it.

My laptop has a Logitech wheel mouse and its driver allows me to choose the number of lines to be scrolled and the mouse responds accordingly.

What can I do to get the Comfort Mouse to scroll just on line at a time?

Thank you very much.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS-8500
OS
Windows 7 Home Premium (Retail) Full version - With SP1
CPU
3.10 Gig Intel Core i5-3350P
Motherboard
Dell 0NW73C A00
Memory
8192 Megabytes Usable Installed Memory
Monitor(s) Displays
Samsung SyncMaster [Monitor] (19.1"vis, s/n HVELA10194, Octo
Screen Resolution
1024 X 768
Hard Drives
INTEL SSDSA2CW120G3 ATA Device [Hard drive] (120.03 GB)
INTEL SSDSA2CW080G3 ATA Device [Hard drive] (80.02 GB)
Keyboard
HID Keyboard Device (HP)
Mouse
Dell (came with computer)
Internet Speed
cox high speed
Other Info
The above taken with Bel Arc Advisor
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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
Hey Square,

Is this what you're looking for?
View attachment 187009

Do you have this version installed? http://www.microsoft.com/hardware/en-us/p/comfort-optical-mouse-3000#support make sure you have windows 7 selected, and choose 32bit or 64bit.

Do you have a mouse application? Here is mine:
View attachment 187007

Thank you very much, Dust Sailor

Yes, that is exactly what I was looking for BUT here is what I have for Mouse Properties.


As you can see, there is no place to change the number of lines to be scrolled.

I went to the link you provided and downloaded the driver. When I tried to install it I got a message saying something like, " This version is already installed."

Any further thoughts?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS-8500
OS
Windows 7 Home Premium (Retail) Full version - With SP1
CPU
3.10 Gig Intel Core i5-3350P
Motherboard
Dell 0NW73C A00
Memory
8192 Megabytes Usable Installed Memory
Monitor(s) Displays
Samsung SyncMaster [Monitor] (19.1"vis, s/n HVELA10194, Octo
Screen Resolution
1024 X 768
Hard Drives
INTEL SSDSA2CW120G3 ATA Device [Hard drive] (120.03 GB)
INTEL SSDSA2CW080G3 ATA Device [Hard drive] (80.02 GB)
Keyboard
HID Keyboard Device (HP)
Mouse
Dell (came with computer)
Internet Speed
cox high speed
Other Info
The above taken with Bel Arc Advisor
Whoops, I left the screen shot out.

Mouse Properties.jpg
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS-8500
OS
Windows 7 Home Premium (Retail) Full version - With SP1
CPU
3.10 Gig Intel Core i5-3350P
Motherboard
Dell 0NW73C A00
Memory
8192 Megabytes Usable Installed Memory
Monitor(s) Displays
Samsung SyncMaster [Monitor] (19.1"vis, s/n HVELA10194, Octo
Screen Resolution
1024 X 768
Hard Drives
INTEL SSDSA2CW120G3 ATA Device [Hard drive] (120.03 GB)
INTEL SSDSA2CW080G3 ATA Device [Hard drive] (80.02 GB)
Keyboard
HID Keyboard Device (HP)
Mouse
Dell (came with computer)
Internet Speed
cox high speed
Other Info
The above taken with Bel Arc Advisor
wow. Perhaps your driver doesn't support it? That would be weird... Does a google search come up with anything?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
wow. Perhaps your driver doesn't support it? That would be weird... Does a google search come up with anything?

I think you are right. I got the latest driver from MS, installed it and still no provision for single line scrolling. Like you said, weird huh! Go figure.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS-8500
OS
Windows 7 Home Premium (Retail) Full version - With SP1
CPU
3.10 Gig Intel Core i5-3350P
Motherboard
Dell 0NW73C A00
Memory
8192 Megabytes Usable Installed Memory
Monitor(s) Displays
Samsung SyncMaster [Monitor] (19.1"vis, s/n HVELA10194, Octo
Screen Resolution
1024 X 768
Hard Drives
INTEL SSDSA2CW120G3 ATA Device [Hard drive] (120.03 GB)
INTEL SSDSA2CW080G3 ATA Device [Hard drive] (80.02 GB)
Keyboard
HID Keyboard Device (HP)
Mouse
Dell (came with computer)
Internet Speed
cox high speed
Other Info
The above taken with Bel Arc Advisor
wow. Perhaps your driver doesn't support it? That would be weird... Does a google search come up with anything?

Someone over in the Microsoft Forums pointed me to http://support.microsoft.com/kb/303091
http://support.microsoft.com/kb/303091, and after several readings of the article I found the answer. The problem was caused by my stubbornness in insisting on having a 'number of lines to be scrolled' entry in the properties window. I finally realized it was tied to the vertical scroll rate. I set it to minimum and now get the wheel scrolling I wanted.

Thanks again for you help.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS-8500
OS
Windows 7 Home Premium (Retail) Full version - With SP1
CPU
3.10 Gig Intel Core i5-3350P
Motherboard
Dell 0NW73C A00
Memory
8192 Megabytes Usable Installed Memory
Monitor(s) Displays
Samsung SyncMaster [Monitor] (19.1"vis, s/n HVELA10194, Octo
Screen Resolution
1024 X 768
Hard Drives
INTEL SSDSA2CW120G3 ATA Device [Hard drive] (120.03 GB)
INTEL SSDSA2CW080G3 ATA Device [Hard drive] (80.02 GB)
Keyboard
HID Keyboard Device (HP)
Mouse
Dell (came with computer)
Internet Speed
cox high speed
Other Info
The above taken with Bel Arc Advisor
Square,

ah, never would have guessed. glad you wee able to find that webpage and get it fixed. Hey, I've learned something today ;)

Take care
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
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