'When I Close The Lid' Settings only show Do Nothing and Shut Down?

hktravelexpert

New member
Local time
7:11 PM
Messages
1
I have a Windows 7 Dell laptop, a few years old and has been factory-restored a few times over the years.

It's been working perfectly fine until yesterday, when suddenly when I closed the lid it wouldn't go to sleep like normally. Going to the 'When I close the Lid' section, these are the only two options that show up for all four drop down menus:

Screenshot by Lightshot

When I click on the 'Change Settings', all it does is have that specific link disappear and nothing changes. I've tried shutting off and restarting, as well as a virus scan, but nothing's changed and my computer says it's free of viruses. This literally only started yesterday afternoon.

If I could get help so I don't need to shut my computer down every day, that would be really appreciated.
 

My Computer My Computer

At a glance

Windows 7
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7
Antivirus
Avast Antivirus
Browser
Chrome
Hi welcome to the forum
I would try a restore point before problem started
 

My Computer My Computer

At a glance

win 10
Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
Back
Top