Hello GBG, let me try to help. But first I need some detailed System Specs and detailed description of the problem, when it happens and is there any particular activity or program you are using.
Information
Please download from this site only
http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip
Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
Your dump files list:
Code:
Use !analyze -v to get detailed debugging information.
BugCheck A, {127a0a403d38, 2, 0, fffff80002c369a7}
Probably caused by : [COLOR=red]memory_corruption[/COLOR] ( nt!MiClearFilePointer+97 )
Followup: MachineOwner
Code:
SRTSP64
start end module name
fffff880`092b6000 fffff880`09376000 SRTSP64 T (no symbols)
Loaded symbol image file: SRTSP64.SYS
Image path: \SystemRoot\System32\Drivers\N360x64\0501000.01D\SRTSP64.SYS
Image name: SRTSP64.SYS
Timestamp: Tue Mar 29 21:46:12 2011 (4D929974)
CheckSum: 000BC913
ImageSize: 000C0000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
That's your Symantec Real Time Storage Protection
Code:
atikmpag
start end module name
fffff880`04134000 fffff880`041d7000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Thu Apr 17 20:07:07 2014 (53507ABB)
CheckSum: 000A6939
ImageSize: 000A3000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your graphics Driver
Of the errors, the memory corruption bothers me most. If that is your problem, it makes all the debugging efforts Not very accurate.
Information
Please download from this site only
http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip
Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start,
please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
I would also recommend you uninstall Norton using the Norton removal tool
https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
Norton is a known cause of BSODs. You can replace it with Microsoft security Essentials (
http://windows.microsoft.com/en-us/...ls-download?src=ia&iaaid=50005300&ialnk=title)
