Where did WD links to CD Diagnostics go?

[gregrocker]

I can't find the WD Data Lifeguard CD download anywhere on their site, only here now: Data Lifeguard Diagnostic For Western Digital Drives

The more direct Download link there I've bookmarked is Western Digital Data Lifeguard CD ISO (extract first). Please advise if there is a reason not to use this link.

What could explain why a major tech company would only offer bootable floppy diagnostics for all of their drives old and new? I mean they literally repeat the floppy download on every single model's Downloads page. Does that strike anyone else to be as mammoth as Support incompetence can get?

 

[Brink]

Hey Greg,

It seems that you have to look up the model number at WD for the drive first before seeing the downloads for Data Lifeguard.

WD Support / Downloads / Select Product
​

Here's an example:

(dos)
WD Support / Downloads / SATA & SAS / WD VelociRaptor

(Windows)
WD Support / Downloads / SATA & SAS / WD VelociRaptor

 

[gregrocker]

Shawn -

Yes, I've always relied on those sub-links to get to the DOS CD download which now seems to be missing for all of them.

The remaining DOS download opens a script which only writes to Floppy, as shown in the screenie below. There is also no ISO in the bundle.

I've inquired with WD about this.

 

[Brink]

Hmm, I'm not sure what they did with the ISO version either.