Why do I have to install my Bluetooth driver on every re-boot?

[jordan359]

Hi all,

As the title suggests. I am having to re-install the Bluetooth drive every time I start or re-boot the laptop. My laptop is a Fujitsu A531.

Thanks guys.

 

[thefabe]

Welcome to SevenForums

When did this start happining?

Did you install any drivers or antivirus software?

Do you have a restore point back before this started happening?

You might want to contact Fujitsu http://www.fujitsu.com/us/services/telecom/services-support/contact.html

Thanks Fabe

 

[jordan359]

I have always had this issue with this laptop since I have owned it. I have also done a full re-installation of the Windows 7 operating system, to no avail. It uses a piece of hardware called "Intel Centrino Wireless Bluetooth 3.0 + High Speed Adapter".

 

[seavixen32]

You most likely need to download and install a driver for your bluetooth adapter.

Technical Support pages from Fujitsu=

A clean install of Windows will not automatically install all the drivers you need so it's best to save any downloads for future reference.

 

[jordan359]

I have just used the Desktop Update program from Fujitsu. It reports that all of my drivers are up to date. I would just say that when the Bluetooth driver is installed it is downloaded from the Microsoft update repository. The machine never remembers this and, downloads it each and every time. I am using the Bluetooth as the link to my Sony MEX-BT2500 car stereo.

 

[Qdos]

I would imagine your BT driver simply isn't starting with Windows, not that it somehow uninstalls itself every time your computer is shut down. Look in Windows Services for clues, and make sure the driver is set to be invoked at boot time within it's own optional settings

 

[seavixen32]

I have just used the Desktop Update program from Fujitsu. It reports that all of my drivers are up to date. I would just say that when the Bluetooth driver is installed it is downloaded from the Microsoft update repository. The machine never remembers this and, downloads it each and every time. I am using the Bluetooth as the link to my Sony MEX-BT2500 car stereo.

What I would do is download the Fujitsu driver and save it to a location of your choice.

Next, uninstall the Windows driver, which you should be able to do either from Device Manager or Uninstall a Program in your control panel, and then install the Fujitsu driver before you restart your computer.

When the Fujitsu driver is installed restart your computer.

To stop Windows automatically installing its own driver, reconfigure Windows Updates to notify you of any new drivers. When it offers the Bluetooth driver, right-click it and choose Hide so that you don't get offered it again.

 

[giggle]

I suffer from what sounds like the identical problem. My computer is an HP Pavilion dm4-3050us Entertainment PC, a laptop. My internal BT is a Intel Centrino(R) Bluetooth(R) 3.0 + High Speed Adapter, exactly like Jordan359. What happens is upon each reboot, in the Device Manager my Intel Centrino BT shows the yellow triangle with the exclamation point, and the Microsoft Bluetooth enumerator is missing. The error message on the Intel Centrino device is: "Windows has stopped this device because it has reported problems. (Code 43)"

Through a lot of trial and error I was finally able to find the optimum driver, which you can find as the InstMultiPkg Company: Intel(R) Corporation File Version: 1.0.0.1 Size: 234KB. There is an accompanying intelbtdriver_a1.11.cva in the package.

For comparison, I have an external Broadcomm USB BT dongle that works each and every time I plug it in. I only had to install it once. Obviously, using the USB BT dongle is not really a good answer, since my internal BT radio is functional, when I finally get it to work. I would rather use the BT hardware that came with my computer.

Some more information: It's not just whether I reboot that I have to reinstall the Intel Centrino driver. It will also break if I turn the Wi-Fi button off and on during the same session.

I have gone through what seems like every combination of uninstall, both from the Control Panel Uninstall Software, and also uninstalling directly from Device Manager, disabling / enabling, uninstalling and removing software, etc. I have also tried several different device drivers, some of which worked, some didn't before settling on the device driver package I downloaded from the Intel site (which any user can easily find by going directly to Intel).

Finding this discussion thread is something of a relief, especially seeing that the Intel Centrino Bluetooth 3.0 + High Speed device is involved. It's also a disappointment not finding a solution to this problem.

 

[giggle]

As I have been pounding away at this problem for a week, last night I think I finally made a breakthrough. I have rebooted my notebook four times, and the bluetooth driver starts up without error each time.

Now it's my turn to ask questions, and then I'll explain what I did to solve the problem on my machine.

Did you, at any time, try installing a USB Bluetooth device? If yes, is it possible that the USB Bluetooth device stepped over the drivers for your internal BT?

Before I tried to install my native internal BT, I wasn't sure if I had one, so the guy at CompUSA sold me a USB BT dongle. Fair enough, and installing it by CD was quick and easy. The USB BT works every time, without problem.

Then, I decided, "Hey, I've got an internal Bluetooth, why shouldn't I use that?" So I started searching for the way to do that, and I came across some Intel drivers, and installed them. The Bluetooth worked at first, but somewhere along the way it started not starting correctly, whereupon I would have to reinstall it each time I booted.

Last night I re-installed the setup from my USB BT disk (which is for Broadcomm, not Intel hardware). I did it because one of my last steps was to delete the drivers for my BlueFox BT-107 earpiece. Believe it or not, Windows will not find drivers for that earpiece, and if you take that step of deleting the driver for your earpiece, you are screwed!

But the setup disk for my USB dongle restored the driver for my earpiece. I was happy. But not only did my earpiece start working again, but when I unplugged my USB BT dongle and restarted my computer, and then turned on the wi-fi button, guess what? The Bluetooth symbol icon appeared in my toolbar, and it was white, not red. Everything worked. It has continued to work even after several startups.