Why my portable hdd does not work on desktop but works on laptop?

Ijas619

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Hi,
i am having troble in connecting my portable hard disk to my desktop but it is working fine on my laptop.....
Please help.
 

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Windows 7 ultimate x64Intel core i32 gb ddr3Inbuild 843 mb
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Windows 7 ultimate x64
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Intel core i3
Motherboard
Asus P8h61mlx
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2 gb ddr3
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Inbuild 843 mb
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Hi and welcome to sevenforums. if you haven't yet tried then try to connect it to one of the USB ports at the back of the computer not the front ones
 

My Computer My Computer

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Windows 7 Ultimate x64Q6600 3.1ghzKingston DDR2 6400 8GBGigabyte Radeon HD 6850 1GB 256-Bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Ultimate x64
CPU
Q6600 3.1ghz
Motherboard
Gigabyte GA-P35-DS3L
Memory
Kingston DDR2 6400 8GB
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB 256-Bit
Sound Card
On board
Monitor(s) Displays
Acer X243H
Screen Resolution
1920x1080
Hard Drives
Intel 330 120GB SSD
WD 2TB 7200
PSU
Thermaltake Toughpower 750W Semi Modular
Case
Modified Alienware
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A4Tech
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Gigabyte ECO600
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Comodo
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I have connected this hdd in every ports available in my desktop.
It doset even shows up on diskmangement or anywhere.
But when i connect to a laptop it works perfectly..
 
Last edited:

My Computer My Computer

At a glance

Windows 7 ultimate x64Intel core i32 gb ddr3Inbuild 843 mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 ultimate x64
CPU
Intel core i3
Motherboard
Asus P8h61mlx
Memory
2 gb ddr3
Graphics Card(s)
Inbuild 843 mb
Monitor(s) Displays
Veiwsonic
Hard Drives
Segate 80gb
samsung 150gb
Case
Iball
Keyboard
Logitech
Mouse
Logitech
Internet Speed
2 mbps
Antivirus
Kaspersky internet security 2015
Browser
Mozilla firefox
What's the make and model of this drive
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Q6600 3.1ghzKingston DDR2 6400 8GBGigabyte Radeon HD 6850 1GB 256-Bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Ultimate x64
CPU
Q6600 3.1ghz
Motherboard
Gigabyte GA-P35-DS3L
Memory
Kingston DDR2 6400 8GB
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB 256-Bit
Sound Card
On board
Monitor(s) Displays
Acer X243H
Screen Resolution
1920x1080
Hard Drives
Intel 330 120GB SSD
WD 2TB 7200
PSU
Thermaltake Toughpower 750W Semi Modular
Case
Modified Alienware
Keyboard
A4Tech
Mouse
Gigabyte ECO600
Antivirus
Comodo
Browser
Cyberfox
Verbatim IH0305
MODEL NO : 47636
320 GB
Made in china
 

My Computer My Computer

At a glance

Windows 7 ultimate x64Intel core i32 gb ddr3Inbuild 843 mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 ultimate x64
CPU
Intel core i3
Motherboard
Asus P8h61mlx
Memory
2 gb ddr3
Graphics Card(s)
Inbuild 843 mb
Monitor(s) Displays
Veiwsonic
Hard Drives
Segate 80gb
samsung 150gb
Case
Iball
Keyboard
Logitech
Mouse
Logitech
Internet Speed
2 mbps
Antivirus
Kaspersky internet security 2015
Browser
Mozilla firefox
Is this the problem with usb cable..?
 

My Computer My Computer

At a glance

Windows 7 ultimate x64Intel core i32 gb ddr3Inbuild 843 mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 ultimate x64
CPU
Intel core i3
Motherboard
Asus P8h61mlx
Memory
2 gb ddr3
Graphics Card(s)
Inbuild 843 mb
Monitor(s) Displays
Veiwsonic
Hard Drives
Segate 80gb
samsung 150gb
Case
Iball
Keyboard
Logitech
Mouse
Logitech
Internet Speed
2 mbps
Antivirus
Kaspersky internet security 2015
Browser
Mozilla firefox
If with the same cable, it works on your laptop, then it is not a problem with the cable.

Do other external drives show up on your desktop?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32 bit
OS
Windows 7 Home Premium 32 bit
No,
also I have connected this to my cousins desktop running xp and it dosent show up
 

My Computer My Computer

At a glance

Windows 7 ultimate x64Intel core i32 gb ddr3Inbuild 843 mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 ultimate x64
CPU
Intel core i3
Motherboard
Asus P8h61mlx
Memory
2 gb ddr3
Graphics Card(s)
Inbuild 843 mb
Monitor(s) Displays
Veiwsonic
Hard Drives
Segate 80gb
samsung 150gb
Case
Iball
Keyboard
Logitech
Mouse
Logitech
Internet Speed
2 mbps
Antivirus
Kaspersky internet security 2015
Browser
Mozilla firefox
I think it is the problem with the cable because it cannot draw enough power from this usb..
 

My Computer My Computer

At a glance

Windows 7 ultimate x64Intel core i32 gb ddr3Inbuild 843 mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 ultimate x64
CPU
Intel core i3
Motherboard
Asus P8h61mlx
Memory
2 gb ddr3
Graphics Card(s)
Inbuild 843 mb
Monitor(s) Displays
Veiwsonic
Hard Drives
Segate 80gb
samsung 150gb
Case
Iball
Keyboard
Logitech
Mouse
Logitech
Internet Speed
2 mbps
Antivirus
Kaspersky internet security 2015
Browser
Mozilla firefox
Have you tried a pen drive? Pendrives do not draw much power.
 

My Computer My Computer

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Windows 7 Home Premium 32 bit
OS
Windows 7 Home Premium 32 bit
yes,pen drives works fine. But now when i connected to my friend's computer it is working.... but not with my computer.my friend is having a pc with gigabyte motherboard and amd proccesor
is this the problem with my PC???????
 

My Computer My Computer

At a glance

Windows 7 ultimate x64Intel core i32 gb ddr3Inbuild 843 mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 ultimate x64
CPU
Intel core i3
Motherboard
Asus P8h61mlx
Memory
2 gb ddr3
Graphics Card(s)
Inbuild 843 mb
Monitor(s) Displays
Veiwsonic
Hard Drives
Segate 80gb
samsung 150gb
Case
Iball
Keyboard
Logitech
Mouse
Logitech
Internet Speed
2 mbps
Antivirus
Kaspersky internet security 2015
Browser
Mozilla firefox
And so, the current situation is that Flash drives work on your Desktop.

Only external Hard Disk drives be it the Verbatim drive or any other external Hard Disk drive does not work.

Am I right?

In that case, it could well be a power issue in that your desktop USB ports are unable to supply adequate power to the HDDs.

You may try a Y cable (one end of the cable having two USB plugs) plugging in the two USB plugs into the desktop and check whether it resolves the problem.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 32 bit
OS
Windows 7 Home Premium 32 bit
Is this the problem with my SMPS....? i am using a little bit old smps....?
 

My Computer My Computer

At a glance

Windows 7 ultimate x64Intel core i32 gb ddr3Inbuild 843 mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 ultimate x64
CPU
Intel core i3
Motherboard
Asus P8h61mlx
Memory
2 gb ddr3
Graphics Card(s)
Inbuild 843 mb
Monitor(s) Displays
Veiwsonic
Hard Drives
Segate 80gb
samsung 150gb
Case
Iball
Keyboard
Logitech
Mouse
Logitech
Internet Speed
2 mbps
Antivirus
Kaspersky internet security 2015
Browser
Mozilla firefox
Can't say for sure. :) You may take it to a computer shop and ask them to change to a better SMPS and with that your problem is resolved, you may buy a new SMPS. It could be a problem with the motherboard also. Only a trial by substitution can diagnose and pinpoint such hardware problem/deficiency.

But first try with a Y cable.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32 bit
OS
Windows 7 Home Premium 32 bit
What is your power supply make and wattage as apart from the cable it's possible your power supply isn't sufficient to supply enough power once you connect more peripherals to your PC
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Q6600 3.1ghzKingston DDR2 6400 8GBGigabyte Radeon HD 6850 1GB 256-Bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Made
OS
Windows 7 Ultimate x64
CPU
Q6600 3.1ghz
Motherboard
Gigabyte GA-P35-DS3L
Memory
Kingston DDR2 6400 8GB
Graphics Card(s)
Gigabyte Radeon HD 6850 1GB 256-Bit
Sound Card
On board
Monitor(s) Displays
Acer X243H
Screen Resolution
1920x1080
Hard Drives
Intel 330 120GB SSD
WD 2TB 7200
PSU
Thermaltake Toughpower 750W Semi Modular
Case
Modified Alienware
Keyboard
A4Tech
Mouse
Gigabyte ECO600
Antivirus
Comodo
Browser
Cyberfox
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