wifi issues

[pdf501]

I use Virginmedia broadband and i have a pluscom router. My HP laptop with XP connect fine to the internet but when i try to connect with my Sony with windows 7 i get the message security code mismatch. No matter what i do it never seems to work at all
Please help, this is driving me crazy

 

[Bill2]

What security type are you using, WEP or WPA. Make sure that if you have WEP, you enter the WEP key and if you have WPA, you enter the WPA key. Also, try changing your security type.

 

[brianzion]

windows 7 should help and diagnose the problem and reset everything for you when you put the key in?

 

[pdf501]

I use WEP and have the correct code. As i say, my winXP unit connects fine but when i enter the secuity code it says there is a mismatch.

 

[Lomai]

Hi

How about trying to delete/disable the connection that is currently on the Sony and then re-detecting and reconfiguring the same?

 

[BugMeister]

try linking directly to the router with an ethernet cable
- go through the same connect routine and when contact is established - power down the Sony, remove the cable and the connection should stick..

 

[pdf501]

thank you for your help so far but it's still not working
I now can connect to my wifi but it says there is no internet connection. If i connect a cable from the sony to the wifi hub it works but as soon as i disconnect it says there is no internet connection. My winXP unit is still working ok.

 

[chev65]

thank you for your help so far but it's still not working
I now can connect to my wifi but it says there is no internet connection. If i connect a cable from the sony to the wifi hub it works but as soon as i disconnect it says there is no internet connection. My winXP unit is still working ok.

It might help if you go to the network and sharing center then to manage wireless networks, then to the wireless properties tab. After that you can change your security type and your encryption type to work with your router.

 

[pdf501]

sadly no mater what secuity settings i use it doe ot fix the isue. When i try to get windows to fix the problem it says that windows can't communicate with the device or resource (primary DNS server) - don't know if that gives anyone any ideas

 

[brianzion]

have you got n touch with virgin and ask them to check the mac address of the router?

 

[loaba]

If your router supports it, now would be a good time to do a reset and switch over to WPA encryption. Wardrivers have been routed to your location.

 

[chev65]

sadly no mater what secuity settings i use it doe ot fix the isue. When i try to get windows to fix the problem it says that windows can't communicate with the device or resource (primary DNS server) - don't know if that gives anyone any ideas

In which case your pluscom "unsupported" router is the problem.