Win 7 64-bit, ati 3650 hdmi - "not plugged in"

mitya

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Hello!

After browsing through dozens of similar topics on the web, I'm beginning to get desperate, but I'm going to ask for a solution anyway.

My setup:

  • Windows 7 Ultimate 64 bit - clean install
  • Asus EAH3650 Silent graphics card with 2 DVI connectors (grey and yellow)
  • Samsung 226BW monitor connected via the grey DVI connector with DVI to DVI cable
  • LG LCD Full HD TV, connected via the yellow DVI connector, using the OFFICIAL yellow DVI-to-HDMI dongle that came with graphics card and HDMI to HDMI cable.

* Using this setup I had a perfect 1920x1080 picture on the TV with audio, when running Windows XP and TV connected as a second monitor, using extended desktop mode.

The problem:

  • No audio via the HDMI connection.
  • On Windows 7, the HDMI audio device status is always "Not plugged in". I cannot set it to be the default audio device, that option is grayed out.

Attempted solutions:

  • Installing the latest Win7 64 bit drivers for my card (with hdmi audio driver) from the ASUS website.
  • Installing the earliest available Win7 64 bit drivers for my card (with hdmi audio driver) from the ASUS website. :)
  • Installing the Realtek drivers for ATI HDMI audio device.
  • Installing the Microsoft HDMI audio drivers via Windows Update.
  • Disabling the onboard AC'97 audio
More info:

  • One thing that can be related to this problem is the fact that in Catalyst Control Center my TV connection is recognized as DTV (DVI) when, I suppose, it should be DTV (HDMI).
  • On the other hand, I don't think that the HDMI Audio device should have the "not plugged in" status, even if the HDMI cable is not connected.

I would appreciate any clue that will lead to a solution of this problem. :(

Thank you in advance!
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bit
OS
Windows 7 Ultimate 64-bit
Come on guys, not all at once... :(
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bit
OS
Windows 7 Ultimate 64-bit
which lg tv you have i'm having the same problem what is your model number? works with my mates 42" plasma.. but doesnt work with my 50" plasma,.
 

My Computer My Computer

At a glance

Windows 7Processor Intel(R) Core(TM)2 Duo CPU P8600 @ ...Installed Physical Memory (RAM) 3.00 GBATI Mobility Radeon HD 3470
Computer Manufacturer/Model Number
Asus M51vr Notebook
OS
Windows 7
CPU
Processor Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz, 2
Motherboard
BIOS Version/Date American Megatrends Inc. 211, 17/11/2008
Memory
Installed Physical Memory (RAM) 3.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 3470
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
15.4" WXGA/WXGA+/WSXGA+ Color-Shine
Hard Drives
320GB
PSU
Laptop
Me too!!

Hey did you ever figure anything out about this? I am having the exact same problem and haven't figured out a thing to get past it.
 

My Computer My Computer

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7 enterpise 32 bit
OS
7 enterpise 32 bit
Hey did you ever figure anything out about this? I am having the exact same problem and haven't figured out a thing to get past it.



HOLY CRAP! This might sound like crazy talk but just install the newest catalyst control, and buy the right dvi-to-hdmi adapter (has to be an ati adapter for the correct series video card) and plug it into the YELLOW DVI slot. Now my catalyst control says HDMI and I've got sound!
 

My Computer My Computer

At a glance

7 enterpise 32 bit
OS
7 enterpise 32 bit
ok first of all when you hook up hdmi to a ati card you have a setting change that needs to be done in order for sound to go through the lcd

right click your audio disable main speakers enable hdmi there should be no problem the drivers should be there just need to change it

It is a manual switch especially if you are doing dual screen
 

My Computer My Computer

At a glance

Windows 10 Home Premium 64bit sp1Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4Sli Gigabyte Windforce GTX 980 G1
Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1
This post is way old im sure this guy had to have found a soulution by now this needs to be closed already the date goes way back in april
 

My Computer My Computer

At a glance

Windows 10 Home Premium 64bit sp1Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4Sli Gigabyte Windforce GTX 980 G1
Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1
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