Solved Win 7 64Bit not going to sleep all the time.

I have a Microsoft wireless keyboard and mouse (Wireless Desktop 800). Would the little USB adapter thing for that cause an issue?
 

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Windows 7 Professional 64bitIntel i7-5960X64GB Corsair Dominator 2400MHz3 EVGA GTX980's
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome
Havoc,

I do not know the answer to your question. I was simply trying to point you at some resources/approaches that have worked for me in the past. If yu truly suspect the keyboard, find a spare (not wireless) one, plug it in, remove the wireless one, and see what happens.
 

My Computer My Computer

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Windows 7 x64 ProCore i7 860 @ 3.8 GHz16 GB F3-12800CL7D (DDR3 1600 7-7-7-24)Sapphire Vapor-X 100283VXL Radeon HD 5770
Computer type
PC/Desktop
OS
Windows 7 x64 Pro
CPU
Core i7 860 @ 3.8 GHz
Motherboard
MSI P55-GD80
Memory
16 GB F3-12800CL7D (DDR3 1600 7-7-7-24)
Graphics Card(s)
Sapphire Vapor-X 100283VXL Radeon HD 5770
Monitor(s) Displays
NEC LCD3090WQXi-BK
Change to wired keyboard/mouse did nothing.
After a little poking aroung on google and looking in Device Manager I found that my errors are related to "Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3*

I'm going to search on my motherboard (EVGA) forum and see if I can locate something.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel i7-5960X64GB Corsair Dominator 2400MHz3 EVGA GTX980's
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome
Hello HAVOC,

There are a couple of other things you could try. Make sure usb selective suspend in advanced power options is set to enable. Also look a link state power management. What is that set to?

What other devices do you have attached?
 

My Computer My Computer

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Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Ci...Intel i5 4690KCorsair Vengeance LP 32GB DDR3MSI GTX 1060 GAMING X 6GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
CPU
Intel i5 4690K
Motherboard
Gigabyte Z97X-UD3H
Memory
Corsair Vengeance LP 32GB DDR3
Graphics Card(s)
MSI GTX 1060 GAMING X 6GB
Sound Card
Onboard
Hard Drives
Samsung 850 EVO 250GB SSD (x2)
Samsung 860 EVO 1TB SSD (x2)
Crucial MX300 525GB SSD
WD Blue 2TB 5400rpm Intellipark Disabled (x2)
PSU
Corsair HX750i
Case
Phanteks Enthoo Pro
Cooling
CM Hyper 212 EVO on CPU, Noctua Redux NF-P14S 1500rpm (x6)
Keyboard
Corsair K70 RGB LUX
Mouse
Corsair Sabre RGB
Antivirus
Avast Free, MalwareBytes, SAS & CryptoPrevent
Browser
Chrome
Other Info
StarTech PEXESAT322I 2 Port PCI-E SATA Card
ASUS PCE-AC56 Dual-band AC1300 Wireless Card
Akasa FC.Six Manual Fan Controller
And a Partridge in a Pear Tree!
I messed up a little. I downloaded what I thought were updated USB drivers. Totally messed up my nVidia display surround. Nothing I tried would fix it (Restore never works for me).

I did a clean install of the OS. Lets see if the problem is fixed or not.

Ran powercfg and had the same errors.

USB selective suspend is enabled. What's "link state power management"?
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel i7-5960X64GB Corsair Dominator 2400MHz3 EVGA GTX980's
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome
Found link state power management. It's set to moderate power savings.

I canged the setting in BIOS from S1(POS) to S3(STR)

Now clicking on "Sleep" in the Shut down menu puts the computer to sleep. I also had "hibernate" in the menu but it's no longer there.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel i7-5960X64GB Corsair Dominator 2400MHz3 EVGA GTX980's
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome

My Computer My Computer

At a glance

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x6...AMD Athlon II x4 6206GB GSkill DDR2 800AMD 4670 GPU + AMD 4200 IGP
Computer type
PC/Desktop
Computer Manufacturer/Model Number
home built
OS
Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
CPU
AMD Athlon II x4 620
Motherboard
Gigabyte GA-MA785G-UD3H
Memory
6GB GSkill DDR2 800
Graphics Card(s)
AMD 4670 GPU + AMD 4200 IGP
Sound Card
on board Realtek ALC889A
Monitor(s) Displays
RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution
1680 x 1050
Hard Drives
OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
PSU
Corsair 500 W
Case
Rosewill mid tower
Cooling
CM 90mm rifle
Keyboard
Gyration wireless, Logitech wireless, Dell USB wired
Mouse
Gyration wireless, Logitech wireless, V7 USB wired
Internet Speed
Spectrum - 100Mbps D / 10Mbps U
Antivirus
Avast, MBAM3, EMET, WinPatrol
Browser
Pale Moon, Firefox, IE
Other Info
2 multi-boot PC's
Mainly HTPC/Office/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.

Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.

Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
Link state power management is to do with how power is supplied to pci express cards. I have mine set to off.
 

My Computer My Computer

At a glance

Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Ci...Intel i5 4690KCorsair Vengeance LP 32GB DDR3MSI GTX 1060 GAMING X 6GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
CPU
Intel i5 4690K
Motherboard
Gigabyte Z97X-UD3H
Memory
Corsair Vengeance LP 32GB DDR3
Graphics Card(s)
MSI GTX 1060 GAMING X 6GB
Sound Card
Onboard
Hard Drives
Samsung 850 EVO 250GB SSD (x2)
Samsung 860 EVO 1TB SSD (x2)
Crucial MX300 525GB SSD
WD Blue 2TB 5400rpm Intellipark Disabled (x2)
PSU
Corsair HX750i
Case
Phanteks Enthoo Pro
Cooling
CM Hyper 212 EVO on CPU, Noctua Redux NF-P14S 1500rpm (x6)
Keyboard
Corsair K70 RGB LUX
Mouse
Corsair Sabre RGB
Antivirus
Avast Free, MalwareBytes, SAS & CryptoPrevent
Browser
Chrome
Other Info
StarTech PEXESAT322I 2 Port PCI-E SATA Card
ASUS PCE-AC56 Dual-band AC1300 Wireless Card
Akasa FC.Six Manual Fan Controller
And a Partridge in a Pear Tree!
I changed a couple of settings in the BIOS and now the computer goes to sleep normally.
ACPI Suspend Type - S3(STR)
USB KB Wake-up from S3 - Enabled

These aren't the default settings. It would always sleep with the default settings but for some reason is doesn't anymore. I did have a weird shut-down a week and a half ago. Was using the comp and it just shut off. Can't remember but some kernel power error or something like that. Took a couple reboots for the computer to work again. Not sure if that had an effect on anything or not. I also changed the computer to sleep after 15 minutes instead of 30. 30 minutes is excessive.

Thanks to everyone for their help.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel i7-5960X64GB Corsair Dominator 2400MHz3 EVGA GTX980's
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome
Less errors, but it works so I'm happy.

Power Efficiency Diagnostics Report

Computer NameHD-PCScan Time2012-05-26T11:29:34ZScan Duration60 seconds System ManufacturerOEMSystem Product NameOEMBIOS Date08/25/2011BIOS Version6.00 PGOS Build7601Platform RolePlatformRoleDesktopPlugged IntrueProcess Count45Thread Count636Report GUID{139c1984-6667-4e49-b547-5f8d9aea0485}
Analysis Results

Errors

USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameUSB Root HubHost Controller IDPCI\VEN_8086&DEV_3A37Host Controller LocationPCI bus 0, device 26, function 0Device IDUSB\VID_8086&PID_3A37Port Path


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameUSB Root HubHost Controller IDPCI\VEN_8086&DEV_3A3AHost Controller LocationPCI bus 0, device 29, function 7Device IDUSB\VID_8086&PID_3A3APort Path


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameUSB Composite DeviceHost Controller IDPCI\VEN_8086&DEV_3A3AHost Controller LocationPCI bus 0, device 29, function 7Device IDUSB\VID_043D&PID_0142Port Path6


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device NameUSB Composite DeviceHost Controller IDPCI\VEN_8086&DEV_3A37Host Controller LocationPCI bus 0, device 26, function 0Device IDUSB\VID_045E&PID_0745Port Path2


Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.



Warnings

Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.



Information

Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units)156000


Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced Plan GUID{381b4222-f694-41f0-9685-ff5bb260df2e}


Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
PersonalityBalanced


Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality ModeOptimize for Video Quality


System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.



CPU Utilization:Processor utilization is low
The average processor utilization during the trace was very low. The system will consume less power when the average processor utilization is very low.
Average Utilization (%)0.13


Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.



Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep SupportedfalseS2 Sleep SupportedfalseS3 Sleep SupportedtrueS4 Sleep Supportedtrue


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index0Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index1Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index2Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index3Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index4Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index5Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index6Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0


Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0Index7Idle (C) State Count1Performance (P) State Count13Throttle (T) State Count0
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel i7-5960X64GB Corsair Dominator 2400MHz3 EVGA GTX980's
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Professional 64bit
CPU
Intel i7-5960X
Motherboard
EVGA X99 Classified
Memory
64GB Corsair Dominator 2400MHz
Graphics Card(s)
3 EVGA GTX980's
Sound Card
on board
Monitor(s) Displays
3 Dell E2715H 27"
Screen Resolution
1920x1080 (5760x1080)
Hard Drives
Samsung 950 Pro 1TB M.2 SSD,
Western Digital Black 2TB HDD's x5
Western Digital Black 1TB HDD's x3
PSU
Corsair AX1200i
Case
Corsair 750D
Cooling
Corsair H110i GT
Keyboard
Corsair K70
Mouse
Corsair M45
Internet Speed
250 down/10 up
Antivirus
Microsoft Security Essentials
Browser
IE 11, Google Chrome
I don't use sleep much on my pc. I tend to use hibernate more, even though most people will tell you it's more for laptops. Does take longer to wake up though.
 

My Computer My Computer

At a glance

Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Ci...Intel i5 4690KCorsair Vengeance LP 32GB DDR3MSI GTX 1060 GAMING X 6GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
CPU
Intel i5 4690K
Motherboard
Gigabyte Z97X-UD3H
Memory
Corsair Vengeance LP 32GB DDR3
Graphics Card(s)
MSI GTX 1060 GAMING X 6GB
Sound Card
Onboard
Hard Drives
Samsung 850 EVO 250GB SSD (x2)
Samsung 860 EVO 1TB SSD (x2)
Crucial MX300 525GB SSD
WD Blue 2TB 5400rpm Intellipark Disabled (x2)
PSU
Corsair HX750i
Case
Phanteks Enthoo Pro
Cooling
CM Hyper 212 EVO on CPU, Noctua Redux NF-P14S 1500rpm (x6)
Keyboard
Corsair K70 RGB LUX
Mouse
Corsair Sabre RGB
Antivirus
Avast Free, MalwareBytes, SAS & CryptoPrevent
Browser
Chrome
Other Info
StarTech PEXESAT322I 2 Port PCI-E SATA Card
ASUS PCE-AC56 Dual-band AC1300 Wireless Card
Akasa FC.Six Manual Fan Controller
And a Partridge in a Pear Tree!
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