Win 7 can't boot but start-up repair can't detect anything

Lennardson

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Since the 11th of Jan I have been experiencing a black screen with just the mouse courser shown when booting my computer, as of reading other threads I tried holding f8 and manually starting start-up repair which did not work, (On the first attempt I got that start-up repair couldn't fix it details below) I was stupid enough not to create any back-ups so that didn't work, I also tried the SFC -SCANNOW to get a clean test. If you require any information in order to help me put your question down below and I will get back to you.

Thanks,
Aaron (Lennardson)

PS. This is the problem in all safe modes.


Details

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: Unknown
Problem Signature 04: 21199997
Problem Signature 05: AutoFailover
Problem Signature 06: 17
Problem Signature 07: CorruptVolume
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
 

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Windows 7 Home Premium 32bitDon't knowDon't knowDon't know
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Computer Manufacturer/Model Number
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OS
Windows 7 Home Premium 32bit
CPU
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Motherboard
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Memory
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After F8 advanced boot options->repair your computer, you did a startup repair.
Do "command prompt" instead of startup repair. Then:
Code:
diskpart
list vol
exit

Do you see all the partitions you expected? I'm not interested in DVD/CD or external stuff now. Detach external drives anyway if testing.
What drive letters are pointing to the internal disk?

DIR C:\
DIR D:\
DIR E:\

What is the drive letter of the win7 volume?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Forget this was here.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitDon't knowDon't knowDon't know
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LX830-10U
OS
Windows 7 Home Premium 32bit
CPU
Don't know
Motherboard
Don't know
Memory
Don't know
Graphics Card(s)
Don't know
Hard Drives
Don't know
Antivirus
AVG
Browser
Chrome
After F8 advanced boot options->repair your computer, you did a startup repair.
Do "command prompt" instead of startup repair. Then:
Code:
diskpart
list vol
exit

Do you see all the partitions you expected? I'm not interested in DVD/CD or external stuff now. Detach external drives anyway if testing.
What drive letters are pointing to the internal disk?

DIR C:\
DIR D:\
DIR E:\

What is the drive letter of the win7 volume?

Well C is labeled TI30908000A and D is system
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitDon't knowDon't knowDon't know
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LX830-10U
OS
Windows 7 Home Premium 32bit
CPU
Don't know
Motherboard
Don't know
Memory
Don't know
Graphics Card(s)
Don't know
Hard Drives
Don't know
Antivirus
AVG
Browser
Chrome
0 E
1 C
2 D
3 F

Hope that helps
All on internal hard disk? I don't wat you to list DVD/CD. Anyway now do in "command prompt":

Code:
chkdsk/f  C:
chkdsk/f  D:
chkdsk/f  E:
chkdsk/f  F:
Problems on any of the volumes? Repaired? What kind of errors?
Eventually run chkdsk/f again to prove it's fixed
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I am having the same issue, so please continue with potential resolution methods. Thx
 

My Computer My Computer

At a glance

Windows 7 32bit
Computer type
Laptop
Computer Manufacturer/Model Number
Hp
OS
Windows 7 32bit
Browser
Explorer, Crome, Firefox
After F8 advanced boot options->repair your computer, you did a startup repair.
Do "command prompt" instead of startup repair. Then:
Code:
diskpart
list vol
exit

Do you see all the partitions you expected? I'm not interested in DVD/CD or external stuff now. Detach external drives anyway if testing.
What drive letters are pointing to the internal disk?

DIR C:\
DIR D:\
DIR E:\

What is the drive letter of the win7 volume?

Well C is labeled TI30908000A and D is system
DIR C:\
DIR D:\
etc. Which drive letter has a windows folder and users folder, so is the win7 volume?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I am having the same issue, so please continue with potential resolution methods. Thx
Also "Problem Signature 07: CorruptVolume"? Make a new thread please
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
After F8 advanced boot options->repair your computer, you did a startup repair.
Do "command prompt" instead of startup repair. Then:
Code:
diskpart
list vol
exit

Do you see all the partitions you expected? I'm not interested in DVD/CD or external stuff now. Detach external drives anyway if testing.
What drive letters are pointing to the internal disk?

DIR C:\
DIR D:\
DIR E:\

What is the drive letter of the win7 volume?

Well C is labeled TI30908000A and D is system
DIR C:\
DIR D:\
etc. Which drive letter has a windows folder and users folder, so is the win7 volume?

C and when I did the chkdsk it said that it failed to transfer logged messages to the event log with a status 50
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitDon't knowDon't knowDon't know
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LX830-10U
OS
Windows 7 Home Premium 32bit
CPU
Don't know
Motherboard
Don't know
Memory
Don't know
Graphics Card(s)
Don't know
Hard Drives
Don't know
Antivirus
AVG
Browser
Chrome
failed to transfer logged messages to the event log with a status 50 .. quite normal in recovery envrionment.

chkdsk/f C:

no errors at all, or did it fix them?
Same for D,E, F?

Are you very sure C is drive letter of win7 in recovery environment?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
failed to transfer logged messages to the event log with a status 50 .. quite normal in recovery envrionment.

chkdsk/f C:

no errors at all, or did it fix them?
Same for D,E, F?

Are you very sure C is drive letter of win7 in recovery environment?

Looking back it says that windows has made corrections and on the second test it found no problems should I try to re-boot?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitDon't knowDon't knowDon't know
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LX830-10U
OS
Windows 7 Home Premium 32bit
CPU
Don't know
Motherboard
Don't know
Memory
Don't know
Graphics Card(s)
Don't know
Hard Drives
Don't know
Antivirus
AVG
Browser
Chrome
failed to transfer logged messages to the event log with a status 50 .. quite normal in recovery envrionment.

chkdsk/f C:

no errors at all, or did it fix them?
Same for D,E, F?

Are you very sure C is drive letter of win7 in recovery environment?

Looking back it says that windows has made corrections and on the second test it found no problems should I try to re-boot?
Look better next time! C,D,E,F fine now? Reboot normally and post results
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Sorry about that, I tried all the outher drives to find them invalid but when I re-booted it still showed the black screen :(
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitDon't knowDon't knowDon't know
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LX830-10U
OS
Windows 7 Home Premium 32bit
CPU
Don't know
Motherboard
Don't know
Memory
Don't know
Graphics Card(s)
Don't know
Hard Drives
Don't know
Antivirus
AVG
Browser
Chrome
Oops when doing the command I typed it wrong, sorry I will try again
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitDon't knowDon't knowDon't know
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LX830-10U
OS
Windows 7 Home Premium 32bit
CPU
Don't know
Motherboard
Don't know
Memory
Don't know
Graphics Card(s)
Don't know
Hard Drives
Don't know
Antivirus
AVG
Browser
Chrome
Corrected f: but still just shows cursor
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitDon't knowDon't knowDon't know
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LX830-10U
OS
Windows 7 Home Premium 32bit
CPU
Don't know
Motherboard
Don't know
Memory
Don't know
Graphics Card(s)
Don't know
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Don't know
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AVG
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Corrected f: but still just shows cursor
C,D,E,F : chkdsk fixed the errors? Errors were on C only?

Try startup repair again and post results. You can click "view diagnostics details" there. Post what tests don't have status code 0x0
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
They all have 0x0
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitDon't knowDon't knowDon't know
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LX830-10U
OS
Windows 7 Home Premium 32bit
CPU
Don't know
Motherboard
Don't know
Memory
Don't know
Graphics Card(s)
Don't know
Hard Drives
Don't know
Antivirus
AVG
Browser
Chrome
Any idea when this problem started? What did you do just prior to that that could have caused it?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
They all have 0x0
So startup repair didn't find an error?

When is the black screen with cursor, I mean:
Do you see the win7 logo?
Is it animated?
You see the usernames to logon?
you actually can logon?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Well I was installing an update to a game, but I doubt that was it since no one else who I know had the the same problem, then my computer froze I could ctrl alt del or anything, I could still open windows from my task bar but I couldn't interact with them so I manually shut it down and got this.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitDon't knowDon't knowDon't know
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LX830-10U
OS
Windows 7 Home Premium 32bit
CPU
Don't know
Motherboard
Don't know
Memory
Don't know
Graphics Card(s)
Don't know
Hard Drives
Don't know
Antivirus
AVG
Browser
Chrome
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