Win 7 connected to WiFi but won't connect to Internet

[Rojalero]

Hi all, I have ZBox running win 7, clean installation, all drivers installed, am connected to WiFi but can not access Internet, I've tried everything, still can't get onto Internet.
All help greatly appreciated.

 

[samuria]

Welcome to the forum. Open a cmd prompt type

ipconfig /all
tracert adobe.com
tracert 194.119.131.66
post results

 

[Rojalero]

Hi Samurai, thanks for response, please see results as requested:-

Microsoft Windows [Version 6.1.7600]Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Windows\system32>ipconfig/allWindows IP Configuration Host Name . . . . . . . . . . . . : TVPC-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 00-01-2E-40-11-91 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesWireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 802.11n Wireless LAN Card Physical Address. . . . . . . . . : E0-B9-A5-A4-9F-7B DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::540:33e8:2def:134c%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.68.104(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.252.0 Lease Obtained. . . . . . . . . . : 21 September 2024 17:39:36 Lease Expires . . . . . . . . . . : 21 September 2024 19:39:36 Default Gateway . . . . . . . . . : 192.168.68.1 DHCP Server . . . . . . . . . . . : 192.168.68.1 DHCPv6 IAID . . . . . . . . . . . : 199276965 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2E-77-75-09-E0-B9-A5-A4-9F-7B DNS Servers . . . . . . . . . . . : 88.148.8.4 88.148.8.2 NetBIOS over Tcpip. . . . . . . . : EnabledC:\Windows\system32>tracert adobe.comTracing route to adobe.com [2.21.39.14]over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 192.168.68.1 2 3 ms 1 ms 1 ms 192.168.1.1 3 * * * Request timed out. 4 3 ms 3 ms 3 ms 10.3.3.1 5 9 ms 8 ms 10 ms 172.20.204.2 6 14 ms 13 ms 20 ms akamai.baja.espanix.net [193.149.1.72] 7 10 ms 9 ms 9 ms 192.168.224.1 8 9 ms 9 ms 10 ms 192.168.226.137 9 10 ms 8 ms 11 ms a2-21-39-14.deploy.static.akamaitechnologies.com [2.21.39.14]Trace complete.C:\Windows\system32>tracert 194.119.131.66Tracing route to cns1.uk.vianw.net [194.119.131.66]over a maximum of 30 hops: 1 1 ms 1 ms 3 ms 192.168.68.1 2 2 ms 4 ms 10 ms 192.168.1.1 3 * * * Request timed out. 4 5 ms 6 ms 3 ms 10.3.3.1 5 8 ms 8 ms 8 ms 172.20.204.2 6 43 ms 44 ms 43 ms te-0-0-1-1-tc1-br1.router.nl.clara.net [80.249.209.228] 7 49 ms 51 ms 49 ms tengige0-1-1-3-t6-mse1.router.uk.clara.net [212.61.142.58] 8 50 ms 49 ms 62 ms be1-t6-ar16.router.uk.clara.net [195.157.3.43] 9 49 ms 49 ms 48 ms cns1.uk.vianw.net [194.119.131.66]Trace complete.

 

[Rojalero]

Results

Hi Samurai, thanks for reply, as requested please see results:-
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Windows\system32>ipconfig/all


Windows IP Configuration


Host Name . . . . . . . . . . . . : TVPC-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No


Ethernet adapter Local Area Connection:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-01-2E-40-11-91
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Wireless LAN adapter Wireless Network Connection:


Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : E0-B9-A5-A4-9F-7B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::540:33e8:2def:134c%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.68.104(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : 21 September 2024 17:39:36
Lease Expires . . . . . . . . . . : 21 September 2024 19:39:36
Default Gateway . . . . . . . . . : 192.168.68.1
DHCP Server . . . . . . . . . . . : 192.168.68.1
DHCPv6 IAID . . . . . . . . . . . : 199276965
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2E-77-75-09-E0-B9-A5-A4-9F-7B


DNS Servers . . . . . . . . . . . : 88.148.8.4
88.148.8.2
NetBIOS over Tcpip. . . . . . . . : Enabled


C:\Windows\system32>tracert adobe.com

 

[samuria]

That shows you are actually getting out but change your DNS to a faster one 1.1.1.1 & 1.0.0.1
You also need to go on to the router the lease time is only 1 hour change it to 1 day as it will have to renew all the time.
What make model is the router as your wireless card is old so if you have a modern AC router it may be to fast or not set on the router to N type.
The other thing is what is the signal strength?
Why do you think you have no internet when its proved you have