Win 7 will not allow me to add new folders...

[kimghob]

Hi everyone,
This might have been discussed before, but I can't find it, tho, I have read others problems, but they don't work for my problem. I did a brand new Gamer's build yesterday, added Win. 7 again and put on Norton 360. Today, while I was trying to put on some of my past programs and MS Office XP, I can't add Files. The last time I did Win. 7, there was this same issue, but I got it working okay, with finding the right info to correct the Admin part to adding Folders, now I'm back to the same problem, but can't remember how I did it the last time (when Win. 7 first came out). I have Win 7 Ultimate 64-bit, Norton's 360, Samsung SSD 128G (new) for C-Drive and a WD 320G older Drive, which has my original D-Drive Programs on it. I'm Admin.

I need to be able to add Folders, delete Folders, add Programs into Folders, I don't know what else to do. I've gone into the Cmd part, Right clicked on Drives, checked everything, can't find the correct way of being able to do these things. Need help desperately.

 

[therealaitch]

Usually a missing or corrupt registry entry.
I suggest first port of call Microsoft Fix It Center.
Microsoft Fix it Solution Center: troubleshooting software issues
If you have no success there you can check your registry entries, but do try Fix It Center first.

 

[kimghob]

I went over to the hyperlink that you gave, I tryed to download and put the Win Fixit program over onto C-Drive, and it says I can't. I even tried to make a "New Folder" and couldn't, so tried to install it on C-Drive and couldn't. So, what is the use of trying to do this, if Win. 7 won't let me do any "New Folder".

How do I check the Registry Entries?

 

[therealaitch]

The problem with registry entries is they are often not where they should be so trying to find errors is time consuming and frustrating.
First run sfc /scannow.
Then to use command prompt and to try to create a new folder and check if you can create one.
To do this, follow the steps below:
1. Click on Start.
2. In the start search box type CMD and press enter.
3. Type cd.. and press enter, repeat cd.. and press enter until you get c:
4. Now, type the following in the command prompt:mkdir folderName
Here, folderName will be the desired folder name
5. Check if the folder is created in C drive

 

[kimghob]

Well, I had to retake it back to Fry's Electronics and I could have done it here, Reformat and reinstalled, but since I had Fry's do my build for me and installed Win 7 and Norton's 360, I figured they might have missed something. So, they did the full format and reinstall and checked and double checked the settings. I now have my computer back and I can now make "New Folders" and download software and programs. All is good tonight.

 

[therealaitch]

Pleased you got that sorted.kimghob.

 

[kimghob]

Thank you, they said the first guy didn't put in something into the setup or didn't put it in correctly, that the files were incomplete. So, last night they also tweeked the 32Gb cache that is always saved by the SSD, so that there isn't a big space that couldn't be used. We added another SATA hard drive to put the other System's Programs onto, including Norton's Antivirus.