Solved Win Vista/7 32 bit works, but Win 7 64 bit keeps crashing

[egons]

Hi,
I ran Win 7 64 Ultimate bit on the same computer for a year with no problems. One morning my antivirus wouldnt update anymore. Later on Firefox and Explorer started to crash. Tried to restore system - more problems appeared. Decided to re-install windows as I had done many times before.
Installation crashed, blue screens apeared on several re-insallations. If I managed to install windows updates would not install and programs would crash.
Vista 32 bit and Win 7 32 bit Ultimate work with no obvious problems - dont crash on installation and updates can be installed with no problems.
Updated BIOS, swapped memory sticks to check if any of those is faulty, used different memory slots. Everything seems ok.
I have been trying even different installation discs, still the same 32 bit work, but 64 bit doesnt,

System:
ASUS P8 P67 LE
Intel i5 2500K
2x4GB Team Elite 1333 Mhz RAM
Corsair Force Series 3 120GB SSD primary drive
Sapphire RADEON HD 6770 1GB

Any ideas?

Thank you

 

[w1dpc]

you have 3 different OS's installed? which drive is windows 64 on?

 

[egons]

I dont have 3 different OS's. I have been installing them one at the time on the same drive. By doing that I was just trying to see what works and what doesnt. I have never had more then one OS installed. Vista 32 bit and Win 7 32 bit work, but when I try to install to install Win 7 64bit problems start to appear.

 

[gregrocker]

Where did you get Win7? How is it activated?

Confirm the official ISO and burn to DVD using ImgBurn at 4x speed.

Wipe the HD using Diskpart Clean Command before following these steps to get a perfect Clean Reinstall - Factory OEM Windows 7 - the steps are the same for retail.

 

[egons]

I have been using two different installation discs (borrowed one from my friend), used flash stick as well. Results are the same. As I mentioned in my original post, I have occasionally managed to install OS Win 7 64bit, but every time there are problems with windows updates and system generally even when I have managed to install actual OS.
I have no such problems when Vista 32 bit or Win 7 32 bit are installed and ran on the same computer. And I had Win 7 64 bit installed and running on the same computer uptill these problems started.

 

[gregrocker]

How is it activated?

Test your RAM for 5-6 passes or overnight with memtest86, not just swap slots.

Test your HD using maker's HD Diagnostics extended CD scan followed by Disk Check.

Stress test your processor with Prime95.

Links are in my signature below.

 

[egons]

I will run tests you suggested and let you know of the results. It might take a while.

Thank you

 

[egons]

Memtest86 completed 4 passes and counted over 2mil errors, then it rebooted or something...

SSD Life Pro:
Health - 100%

Atto benchmark:
Write -500578
Read -539267

 

[gregrocker]

Follow the steps in RAM - Test with Memtest86+ to isolate the stick or slot which is the problem, then replace it or don't use the slot.

 

[egons]

Will do

 

[egons]

I followed Ram test instructions. Both sticks seperatly I tested in two different slots (ones I used, when Win7 64 bit was running for a year with no problems).
In total it was four tests. 7 till 9 passes each. No errors!
I ran prime95 for several hours - no problems!
After all these tests seems my system and hardware is flawless, but still I can not ran win 7 64 bit properly!
Could you think of anything else?

Thank you

 

[gregrocker]

Next I'd want to take the time needed to get a perfect Clean Reinstall using the lastest official installer and following the Best Practices based on countless thousands of these we have helped with here.

To make sure you get the cleanest slate I'd go thehttp://www.sevenforums.com/tutorials/52129-disk-clean-clean-all-diskpart-command.html extra step of wiping the HD first with Diskpart Clean Command

 

[egons]

Did everything as you said:
Cleaned disk via command prompt;
Downloaded Win7 64 bit SP1 from the source you recommended;
Burned the image file with Nero at the speed x4;
Tried to install - the same problem - it crashed and came up with error message:
"Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available and restart the installation.
Error code: 0x80070570"
I have had this message before, but not every time, when I was re-installing win7 64 bit. Lately it seems coming up on every installation attempt.

Memory slots on the motherboard are paired up - two blue and two black. I have been using up till now only two blue slots, decided to use two black slots instead. Begining was promising, but then it crashed on installation and came up with error: 0xC0000005. Tried again and managed to install win 7 64 bit as I had many times before. Started to install programs, but it crashed and blue screen came up as many times before with errors:
STOP: 0x0000000A (0xFFFFFA80C8A4D118, 0x0000000000000002, 0x0000000000000001, 0xFFFFF800028DA6E0).

After all this again I had no problems of installing Win Vista 32 bit on the same disk and configuration of RAM sticks.

Is it motherboard or RAM or both?

Thank you

 

[gregrocker]

I wouldn't use the Nero crapware, which is why a tool is provided in tutorial to burn your DVD.

Check to see if you have an EFI BIOS. Look at BIOS Boot order to see if there is an EFI Boot disk. If so you need to follow special steps to install 64 bit: UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with - Windows 7 Forums

You can also remove EFI Boot disk from the listings there, enable Legacy BIOS if offered, then install normally to an MBR disk - wipe it to be sure. Installing Windows 7 on UEFI based computer - Ask the Core Team - Site Home - TechNet Blogs
Installing Windows to an EFI-Based Computer
Technical Note: UEFI BIOS vs. Legacy BIOS - YouTube


If that fails try writing to USB stick using same tool.

 

[egons]

Nothing worked from the sugestions you posted. Same problems all the time.

Decided to re-set CMOS. Struggled through several crashes and blue screens. Managed to install Win 7 64 bit and on this occasion it alowed me to install windows updates as well.
Still applications keep on crashing. Error messages appear for exaple:
"The instructionat 0xf13e2803 referenced memory at 0x00bf04d8. The memory could not be read."
While I was able to use Windows for a bit I managed to install ASUS PC diagnostics tool. It checked everything and tests passed with no problems, but couple of minutes later system crashed again.

Tried Win 7 32 bit. Unable to install even that anymore. I am down to Vista 32 bit. That one is still working... for now.

I dont know what to do.

Thank you

 

[egons]

I had a tip from different forum to try and install win 7 64 bit just with one 4GB stick and it worked!

Just i can not determin, where is a problem - motherboard, memory slots or sticks themselves?

 

[OldMX]

Do you have latest P8P67 LE BIOS 3602 flashed?

 

[gregrocker]

I gave you these steps 3 days ago which would have resolved this:

Follow the steps in RAM - Test with Memtest86+ to isolate the stick or slot which is the problem, then replace it or don't use the slot.

 

[egons]

I gave you these steps 3 days ago which would have resolved this:

Follow the steps in RAM - Test with Memtest86+ to isolate the stick or slot which is the problem, then replace it or don't use the slot.

I did as you can see in one of my replies, but seperatly they wouldnt come up with any errors. I tested all slots with both sticks, one at the time with Memtest86 - no errors.
It seems that it doesnt work, just when both RAM sticks are inserted.

 

[egons]

Do you have latest P8P67 LE BIOS 3602 flashed?

I have. There was no difference what BIOS version I had.