Win7 doesn't see external SSD, but Win10 does

[newtie]

Hi all-

I've got a 500GB Samsung external drive in a case that I will be using for a laptop cloning operation.

I can't get this thing to show when plugged into the laptop with Win7 Enterprise on it.

Not in BIOS, not in device manager, nowhere.

Pops right up when plugged into Win10.

Any ideas?

Cheers,
Mark

 

[newtie]

Got it. Power > USB > Suspend > Disable

Done.
Thanks

 

[jumanji]

Good to know. Thanks for reporting. We learn a lot from user experiences.