win7 laptop/times shows screen with "shut down options" in low right

[kayzzz]

win7 laptop/times shows screen with "shut down options" in low right

When I turn on laptop. Sometimes. Then I must click 1 of 3 options. Why does it do this?

Started happening not long ago.

If I am in the wrong Category, please let me know.

I will be thankful for any help.

 

[Ranger4]

Hi kayzzz, welcome to the Forum.

Are you talking about the area near the clock etc., if so what are the 3 options?. It could be associated with the laptops battery condition or state of charge, as this is where a battery warning would appear.

 

[kayzzz]

Thank you for your response Ranger4

Windows does not come up. A pale blue screen comes up. It has "Shut down options", very tiny in right lower corner. When I select that 3 options come up - one is restart, which I always select.) Left lower corner "Ease of Access" which I chose once, and it closed my computer. And a tiny picture in the middle of the screen (of a boat, which I remember selecting when I set up my computer, just don't remember why).

 

[Ranger4]

So it seems you are getting to what is the log on screen & as it shows a boat as you mentioned it seems that you may need to reset your User Accounts, which once you get into Windows can be accessed from Control Panel.

 

[kayzzz]

Ranger4 Thank you so much

I went there and did not see anything that might need to be changed.
This started recently, and does not happen often. I think I will just deal with it and get back to my life.

I do worry about moving to Win10. I have been very sick, and my mind is not working real well, and I am afraid I will not be able to learn it. I can not even figure out SevenForums.

Thank you so much for trying to help me. I do appreciate it. Kay

 

[Ranger4]

Thanks for getting back & sorry to hear of your illness & hopefully you are on the mend. Don't worry too much about Windows 10 & even if you do end up with it, I am sure you will manage.