Shut down options disappeared?

[yuji]

Alright, I have a problem I'm not sure how this happened but when I tried to shut-down / restart my computer all the buttons were missing..

and in the start menu options where nothing is selectable

I tried searching over the web trying the
gpedit.msc and some registry hacks but still the same problem..
any ideas?
thanks

 

[TheReaper]

Hello.
Did you disable any windows services or features? If so try this: http://www.sevenforums.com/tutorial...rams-windows-7-restore-default-shortcuts.html
Also, check the integrity of windows files: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html?ltr=S

 

[yuji]

Hello.
Did you disable any windows services or features? If so try this: http://www.sevenforums.com/tutorial...rams-windows-7-restore-default-shortcuts.html
Also, check the integrity of windows files: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html?ltr=S

None of that works, and I didn't disable or enable any features in windows.
but I do remember replacing the following windows files:
shell32.dll
ExplorerFrame.dll
basebrd.dll
authui.dll
any ideas? also when I try the sfc it doesn't complete for some unknown reason it says "windows resource protection could not perform the requested operation" so that doesn't seem to work.
thanks so far

 

[scrooge]

did you try a system restore ?

scrooge

 

[yuji]

did you try a system restore ?

scrooge

there's no restore points..

 

[TheReaper]

OK then. Try this:
Go to Start menu & type Run in the search field, then start it;
In the Run dialog box type gpedit.msc & confirm.
Find the following option:
User Configuration\Administrative Templates\Start Menu and Taskbar
Double click on "remove and prevent access to the Shut Down command"
Select any one of these options: "Not configured" or "Disabled"
Close the Group Policy window.

​

 

[yuji]

OK then. Try this:
Go to Start menu & type Run in the search field, then start it;
In the Run dialog box type gpedit.msc & confirm.
Find the following option:
User Configuration\Administrative Templates\Start Menu and Taskbar
Double click on "remove and prevent access to the Shut Down command"
Select any one of these options: "Not configured" or "Disabled"
Close the Group Policy window.

​

tried it and I only found "Remove and prevent access to shut down, restart,sleep,and Hibernate commands " not the one you listed and I tried it with these settings and it didn't work.

 

[TheReaper]

Try to run the SFC/SCANNOW in safe mode, as you say it didn't complete before.
I'd also suggest a thorough malware scan with Malwarebytes Anti-Malware & your resident AV to rule it out.

 

[Bare Foot Kid]

Try to run the SFC/SCANNOW in safe mode, as you say it didn't complete before.
I'd also suggest a thorough malware scan with Malwarebytes Anti-Malware & your resident AV to rule it out.

Here's another, better option to run an sfc /scan from PC boot, have a look at this tutorial linked below and be sure to post back with any further questions you may have and to keep us informed.

SFC /SCANNOW : Run in Command Prompt at Boot


​

 

[yuji]

Okay, don't worry about this problem anymore, I tried to use it using the repair CD, and it caused some problems so I just installed a new copy of windows.
thanks guys and sorry for wasting your time.
-yuji

 

[Bare Foot Kid]

At least you had another option and thanks for the update.