Win7 Updates vanished, can't download

ellenc

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[FONT=&quot]The most bizarre situation ever for me: All of my scores and scores of Windows Updates are gone. Checked System and Security, view installed updates: No updates installed in this computer! Checked Windows Updates in All programs: nothing. My last Belarc Advisor profile listed countless KB updates, but the latest printout shows absolutely none. For several weeks, the exact same updates notifications in the system tray say two critical should be installed. I've installed them about 20 times: Security Update for Windows 7 (KB977165), Security Update for Windows 7 (KB2393802). I've customized the system tray to "show icons and notifications" but only the same two are there! I do not install them automatically; I am notified and then decide.[/FONT][FONT=&quot][/FONT]
[FONT=&quot]I've tried to download all required updates directly from the Microsoft security site but am told to go through Windows Updates, all programs. The only ones that show up are the above two. Bottom line: There are no Windows Updates on my machine, and I can't install any. Your ideas will be greatly appreciated. ec[/FONT]
 

My Computer My Computer

At a glance

Windows 7 Professional2.70gigahertz AMD Athlon 7750 Dual-Core3328 Megabytes Usable Installed MemoryATI Radcon HD 3200 Graphics
Computer Manufacturer/Model Number
Dell Inspiron 546
OS
Windows 7 Professional
CPU
2.70gigahertz AMD Athlon 7750 Dual-Core
Motherboard
Dell, Inc. 0F896N A02
Memory
3328 Megabytes Usable Installed Memory
Graphics Card(s)
ATI Radcon HD 3200 Graphics
Monitor(s) Displays
Dell E1709W 17,2" monitor
Hard Drives
309.54G usable hard drive capacity
161.25G hard drive free space
Seagate FreeAgent Go 500G external drive
Seagate FreeAgent Go 160G external drive
Maxtor One Touch 250G external drive
Oh cripes

Now while my problem wasn't as large as yours I had to reinstall some x64 for 7 updates that came with the SP1 for 7.

Not only that I have been trying to download 7's SP1 for a friend whose not savvy at all - I'm not that much but have found a nasty - a rootkit stopping it so have you checked for any 'undesirables" getting rid of yours?
 

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
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Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1,...Intel Core 2 Duo 2.93GHzNot much with my ADHDATI Radeon HD 4350
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Hell oh Well
OS
Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
CPU
Intel Core 2 Duo 2.93GHz
Memory
Not much with my ADHD
Graphics Card(s)
ATI Radeon HD 4350
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24" HDTV/Monitor
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Blurry after a Scotch or 2
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1 HDD 250 GB, 1 HDD 1 TB, 3 - 1 TB Externals
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Don't get on my case...man :D
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I have an Air Conditioner & Diet Pepsi
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Saitek Cyborg
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10 yr old MS optical mouse that still works
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Never fast enough
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Various
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Updates vanished, tried everything, no success

I have tried EVERYTHING including reset, the ideas you all have given, tried to install directly from Microsoft, you name it: I feel certain there is nothing more to do to be able to download and install updates for Win 7, dozens of which were in my system before they vanished.
I have a Windows repair disk I created. Should I use the repair disk? Should I reinstall the OS? This is the weirdest thing ever to happen, the only problem I've had for which there appears no solution.
The same two update notifications appear in the system tray which have been downloaded about 20 times, but still appear. This is frustrating beyond belief. ec
 

My Computer My Computer

At a glance

Windows 7 Professional2.70gigahertz AMD Athlon 7750 Dual-Core3328 Megabytes Usable Installed MemoryATI Radcon HD 3200 Graphics
Computer Manufacturer/Model Number
Dell Inspiron 546
OS
Windows 7 Professional
CPU
2.70gigahertz AMD Athlon 7750 Dual-Core
Motherboard
Dell, Inc. 0F896N A02
Memory
3328 Megabytes Usable Installed Memory
Graphics Card(s)
ATI Radcon HD 3200 Graphics
Monitor(s) Displays
Dell E1709W 17,2" monitor
Hard Drives
309.54G usable hard drive capacity
161.25G hard drive free space
Seagate FreeAgent Go 500G external drive
Seagate FreeAgent Go 160G external drive
Maxtor One Touch 250G external drive

My Computer My Computer

At a glance

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1,...Intel Core 2 Duo 2.93GHzNot much with my ADHDATI Radeon HD 4350
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Hell oh Well
OS
Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
CPU
Intel Core 2 Duo 2.93GHz
Memory
Not much with my ADHD
Graphics Card(s)
ATI Radeon HD 4350
Monitor(s) Displays
24" HDTV/Monitor
Screen Resolution
Blurry after a Scotch or 2
Hard Drives
1 HDD 250 GB, 1 HDD 1 TB, 3 - 1 TB Externals
Case
Don't get on my case...man :D
Cooling
I have an Air Conditioner & Diet Pepsi
Keyboard
Saitek Cyborg
Mouse
10 yr old MS optical mouse that still works
Internet Speed
Never fast enough
Antivirus
Various
Browser
Various
All the updates are still on your system.

They just don't show on the Update page anymore.
Doing this will cause it.
Windows Update - Reset

This is the "Note" at the top of the tutorial.
Resetting Windows Update using this option will clear the view update history details list.

This will not actually uninstall any of your currently installed Windows Update. They will just not be listed anymore. Any Windows Update installed after the reset will show up in the view update history list as normal though.



Installing IE9RC made my list empty.
So it now shows only updates after early Feb. 2011.

They are all still on the OS so you are safe.

Download the KB977165 manually here.
http://www.microsoft.com/downloads/...FamilyID=66f14bb4-40fc-4ae3-9baf-429b7106cd91

Download the KB2393802 manually here.
http://www.microsoft.com/downloads/...90-B0BC-4E4B-999A-EFAE327213B4&displaylang=en

That should resolve your problem.

Mike
 

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Windows7 Pro 64bit SP-1; Windows XP Pro 32bitIntel Core i7-870 Lynnfield 2.93GHz LGA 1156 ...8GB@1400MHz Crucial Ballistix DDR3-1600 4x2GBASUS ENGTX460 DirectCU/2DI/1GD5 1GB 256-bit G...
Computer Manufacturer/Model Number
Hopalong/ Godzilla
OS
Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
CPU
Intel Core i7-870 Lynnfield 2.93GHz LGA 1156 95W Quad-Core
Motherboard
ASUS P7P55D-E PRO
Memory
8GB@1400MHz Crucial Ballistix DDR3-1600 4x2GB
Graphics Card(s)
ASUS ENGTX460 DirectCU/2DI/1GD5 1GB 256-bit GDDR5
Sound Card
VIA Onboard
Monitor(s) Displays
Asus VS248H-P 24"; Samsung SyncMaster 941BW 19"ws
Screen Resolution
1920x1080; 1440x900
Hard Drives
Samsung 830 120GB SSD
Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s
PSU
COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular
Case
COOLER MASTER HAF 932 RC-932-KKN5-GP Black
Cooling
Scythe "Mugen-2 Rev.B" (2 ScytheKaze-Jyuni PWM fans)
Keyboard
Logitech K-320
Mouse
Kensington
Antivirus
Avast Inernet Suite
Browser
IE 9 ; Chrome
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