Win7 x64 BSODs - dxgmms1.sys / usbport.sys / IRQL_NOT_LESS_OR_EQUAL

[deevus]

Hi,

I've had regular BSODs with varying file references and error messages in the last few days. It only seems to happen while playing games or watching videos and has become very frustrating.

I'm running Win7 x64 Ultimate retail which is a clean install from a month or so ago. At the same time I got new hardware (CPU, Memory and Mobo) but I hadn't had any issues until now. The only "old" hardware is a couple of harddrives that I use for storage. Other than that everything is under a year old.

Thanks

 

[Capt.Jack Sparrow]

Hi Mate,

Seems like some Hardware component has cause the problem. Lets run some tests and see what we can find. First disconnect all the devices connected to USB port like Gaming pad etc.

Run a Hardware Diagnostic Hardware Diagnostic | Captain Debugger

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000040, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880048025af, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000330e0e8
 0000000000000040 

CURRENT_IRQL:  2

FAULTING_IP: 
USBPORT!USBPORT_Xdpc_iSetState+17
fffff880`048025af ec              in      al,dx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880030cca70 -- (.trap 0xfffff880030cca70)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000f22bd223 rbx=0000000000000000 rcx=fffffa8008071050
rdx=fffffa8008071d20 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880048025af rsp=fffff880030ccc08 rbp=0000000000000000
 r8=0000000000000006  r9=0000000000000001 r10=fffffa80080711a0
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac pe nc
USBPORT!USBPORT_Xdpc_iSetState+0x17:
fffff880`048025af ec              in      al,dx
Resetting default scope

MISALIGNED_IP: 
USBPORT!USBPORT_Xdpc_iSetState+17
fffff880`048025af ec              in      al,dx

LAST_CONTROL_TRANSFER:  from fffff800030dcbe9 to fffff800030dd640

STACK_TEXT:  
fffff880`030cc928 fffff800`030dcbe9 : 00000000`0000000a 00000000`00000040 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`030cc930 fffff800`030db860 : 00000000`00000001 fffff800`03018a56 fffffa80`0904fea0 fffffa80`08071050 : nt!KiBugCheckDispatch+0x69
fffff880`030cca70 fffff880`048025af : fffff880`04802d7c fffffa80`080711a0 00000000`00000002 fffffa80`08071050 : nt!KiPageFault+0x260
fffff880`030ccc08 fffffa80`080711a0 : 00000000`00000002 fffffa80`08071050 00000000`ffffffff 00000000`ffffff02 : USBPORT!USBPORT_Xdpc_iSetState+0x17
fffff880`030ccc18 00000000`00000002 : fffffa80`08071050 00000000`ffffffff 00000000`ffffff02 fffff880`04811d83 : 0xfffffa80`080711a0
fffff880`030ccc20 fffffa80`08071050 : 00000000`ffffffff 00000000`ffffff02 fffff880`04811d83 fffffa80`08071050 : 0x2
fffff880`030ccc28 00000000`ffffffff : 00000000`ffffff02 fffff880`04811d83 fffffa80`08071050 fffffa80`07f46010 : 0xfffffa80`08071050
fffff880`030ccc30 00000000`ffffff02 : fffff880`04811d83 fffffa80`08071050 fffffa80`07f46010 00000000`00000000 : 0xffffffff
fffff880`030ccc38 fffff880`04811d83 : fffffa80`08071050 fffffa80`07f46010 00000000`00000000 fffffa80`08071d20 : 0xffffff02
fffff880`030ccc40 fffff880`04802f89 : fffffa80`08071050 00000000`00000000 fffffa80`08071d02 fffffa80`08071d20 : USBPORT!USBPORT_Core_UsbMapDpc_Worker+0x193
fffff880`030ccca0 fffff800`030e8b1c : fffff880`030a4180 fffffa80`08071d20 fffffa80`08071d38 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff880`030cccd0 fffff800`030d536a : fffff880`030a4180 fffff880`030af040 00000000`00000000 fffff880`04802db0 : nt!KiRetireDpcList+0x1bc
fffff880`030ccd80 00000000`00000000 : fffff880`030cd000 fffff880`030c7000 fffff880`030ccd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
USBPORT!USBPORT_Xdpc_iSetState+17
fffff880`048025af ec              in      al,dx

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  USBPORT!USBPORT_Xdpc_iSetState+17

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED

BUCKET_ID:  X64_IP_MISALIGNED

Followup: MachineOwner

Hope this helps,
Captain

 

[deevus]

Thanks Captain.

I will run some of these tests when I get the chance.