Solved win7Pro 32 bit KB2971850 (only) update Error 800B0100 (son's laptop)

windbag

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Have tried the normal things to cure:
  • SURT
  • SFC scan
  • Windows Update Troubleshooter

Plus searched here for other similar, but to no avail.

Have got CBS.zip, but it's too big (>18MB)

Before attempting to chop it down & posting, maybe this might save that work:
Below is the (short) CheckSur.log file.

Any help appreciated.

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-06 17:12

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Payload File Missing 0x00000000 comctl32.dll.mui x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.7600.16385_zh-cn_6189e316803d96d4

Summary:
Seconds executed: 890
Found 2 errors
CSI Payload File Missing Total count: 1
CBS Catalog Missing Total count: 1

Unavailable repair files:
servicing\packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
 
Last edited:

My Computer My Computer

At a glance

Win7 Pro 32 bit (laptop2)
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude D630
OS
Win7 Pro 32 bit (laptop2)
Antivirus
AVG
Browser
IE11 & Opera
That'll do ;)


I've uploaded a file - wbgaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder wbgaa in the same place.
Open this folder - there should be one folder inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Many thanks for swiftness of positive response & help

Here is the new CheckSUR.log

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-08 16:41
 
Checking Windows Servicing Packages
 
Checking Package Manifests and Catalogs
(f)    CBS Catalog Missing    0x00000002    servicing\Packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat        
(fix)    CBS Catalog Missing    CBS File Replaced    Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(fix)    CBS Paired File    CBS File also Replaced    Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
 
Checking Package Watchlist
 
Checking Component Watchlist
 
Checking Packages
 
Checking Component Store
(f)    CSI Payload File Missing    0x00000000    comctl32.dll.mui    x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.7600.16385_zh-cn_6189e316803d96d4    
 
Summary:
Seconds executed: 1148
Found 2 errors
Fixed 1 errors
CSI Payload File Missing Total count: 1
CBS Catalog Missing Total count: 1
Fixed: CBS Catalog Missing. Total count: 1
Fixed: CBS Paired File. Total count: 1
 
 
 
Here is the new CheckSUR.persist.log
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-08-27 11:29
 
Checking Windows Servicing Packages
 
Checking Package Manifests and Catalogs
(f)    CBS Catalog Missing    0x00000002    servicing\Packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat        
 
Checking Package Watchlist
 
Checking Component Watchlist
 
Checking Packages
 
Checking Component Store
(f)    CSI Payload File Missing    0x00000000    comctl32.dll.mui    x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.7600.16385_zh-cn_6189e316803d96d4    
(f)    CSI Store Directory Missing    0x00000002    winsxs\x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.7600.16385_zh-cn_6189e316803d96d4\    x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.7600.16385_zh-cn_6189e316803d96d4    
(fix)    CSI Store Directory Missing    CSI Store Directory Created    C:\Windows\winsxs\x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.7600.16385_zh-cn_6189e316803d96d4\
(f)    CSI F Mark Missing    0x00000002    f!win32k.sys    x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22172_none_bb41800f12191f6b    
(fix)    CSI F Mark Missing    CSI Registry Item Repaired    Wrote x86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22172_none_bb41800f12191f6b\f!win32k.sys: win32k.sys
 
Summary:
Seconds executed: 689
Found 4 errors
Fixed 2 errors
CSI Payload File Missing Total count: 1
CSI F Mark Missing Total count: 1
Fixed: CSI F Mark Missing. Total count: 1
CBS Catalog Missing Total count: 1
CSI Store Directory Missing Total count: 1
Fixed: CSI Store Directory Missing. Total count: 1
 
Unavailable repair files:
    servicing\packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
 
 
Cabinet C:\Windows\CheckSur\v1.0\windows6.1-servicing-x86-1apr13.cab was either not found or its signature was not valid. (2148098064)
Deleting.
Cabinet C:\Windows\CheckSur\v1.0\windows6.1-servicing-x86-26mar14.cab was either not found or its signature was not valid. (2148098064)
Deleting.
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-08-27 15:14
 
Checking Windows Servicing Packages
 
Checking Package Manifests and Catalogs
(f)    CBS Catalog Missing    0x00000002    servicing\Packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat        
 
Checking Package Watchlist
 
Checking Component Watchlist
 
Checking Packages
 
Checking Component Store
(f)    CSI Payload File Missing    0x00000000    comctl32.dll.mui    x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.7600.16385_zh-cn_6189e316803d96d4    
 
Summary:
Seconds executed: 1118
Found 2 errors
CSI Payload File Missing Total count: 1
CBS Catalog Missing Total count: 1
 
Unavailable repair files:
    servicing\packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
 
 
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-06 17:12
 
Checking Windows Servicing Packages
 
Checking Package Manifests and Catalogs
(f)    CBS Catalog Missing    0x00000002    servicing\Packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat        
 
Checking Package Watchlist
 
Checking Component Watchlist
 
Checking Packages
 
Checking Component Store
(f)    CSI Payload File Missing    0x00000000    comctl32.dll.mui    x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.7600.16385_zh-cn_6189e316803d96d4    
 
Summary:
Seconds executed: 890
Found 2 errors
CSI Payload File Missing Total count: 1
CBS Catalog Missing Total count: 1
 
Unavailable repair files:
    servicing\packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
    servicing\packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
 
 
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-08 16:41
 
Checking Windows Servicing Packages
 
Checking Package Manifests and Catalogs
(f)    CBS Catalog Missing    0x00000002    servicing\Packages\Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat        
(fix)    CBS Catalog Missing    CBS File Replaced    Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
(fix)    CBS Paired File    CBS File also Replaced    Package_for_KB2971850_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab4.cab.
 
Checking Package Watchlist
 
Checking Component Watchlist
 
Checking Packages
 
Checking Component Store
(f)    CSI Payload File Missing    0x00000000    comctl32.dll.mui    x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.7600.16385_zh-cn_6189e316803d96d4    
 
Summary:
Seconds executed: 1148
Found 2 errors
Fixed 1 errors
CSI Payload File Missing Total count: 1
CBS Catalog Missing Total count: 1
Fixed: CBS Catalog Missing. Total count: 1
Fixed: CBS Paired File. Total count: 1


...when I run the CheckSUR tool (aka SURT?)

...it says "you want to install hotfix 947821" - yes?
 
Last edited by a moderator:

My Computer My Computer

At a glance

Win7 Pro 32 bit (laptop2)
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude D630
OS
Win7 Pro 32 bit (laptop2)
Antivirus
AVG
Browser
IE11 & Opera
Yep - That's the one. The hotfix doesn't actually 'install' anything, but it uses the Windows Installer to check for the proper existence of a huge number of registry entries and files - and exits silently unless it crashes for some reason.
The log tells us what it found, and what it managed to fix.

The new log shows that it's now fixed the original file problems - but we'll have to work another way to fix the new one which has now appeared.
Code:
Checking Component Store
(f)    CSI Payload File Missing    0x00000000    comctl32.dll.mui    x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.7600.16385_zh-cn_6189e316803d96d4


SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the file C:\Windows\Logs\CBS\CBS.log and the newest CBSPersistxxxxx.cab file to your desktop, and compress the two into a zipfile - then upload that to your reply, and we'll see if that discovers any further problems before we attempt to fix this one
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks again for swift & helpful reply.

The SFC /SCANNOW finished with just this:
..."found corrupt files but was unable to fix them"

I rebooted and copied the files to the attached zip as requested.
 

My Computer My Computer

At a glance

Win7 Pro 32 bit (laptop2)
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude D630
OS
Win7 Pro 32 bit (laptop2)
Antivirus
AVG
Browser
IE11 & Opera
Here's the summary from SFC...
Code:
 Line 7696: 2014-10-09 12:11:13, Info                  CSI    000001d7 [SR] Repairing 1 components
 Line 7697: 2014-10-09 12:11:13, Info                  CSI    000001d8 [SR] Beginning Verify and Repair transaction
 Line 7698: 2014-10-09 12:11:13, Info                  CSI    000001d9 [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft.Windows.Common-Controls.Resources, Version = 5.82.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"zh-CN", VersionScope neutral, PublicKeyToken = {l:8 b:6595b64144ccf1df}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 7699: 2014-10-09 12:11:13, Info                  CSI    000001da [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft.Windows.Common-Controls.Resources, Version = 5.82.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"zh-CN", VersionScope neutral, PublicKeyToken = {l:8 b:6595b64144ccf1df}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 7700: 2014-10-09 12:11:13, Info                  CSI    000001db [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7601.17514.WindowsFoundationDelivery"
 Line 7705: 2014-10-09 12:11:13, Info                  CSI    000001dd [SR] Repair complete
This matches what CheckSUR found so there shouldn't be much problem replacing the missing file.

I'll post a fix protocol later.
 
Last edited:

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - wgbab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\wbgab
hit the enter key - if you get a 'Not Found' error try
DIR D:\wbgab
or
DIR E:\wbgab



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\wgbab <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Still a corrupt file

Thanks once again.

Did that, and the SFC once again found a corrupt file it was unable to fix.

zip file of the CBS.log file uploaded
 

My Computer My Computer

At a glance

Win7 Pro 32 bit (laptop2)
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude D630
OS
Win7 Pro 32 bit (laptop2)
Antivirus
AVG
Browser
IE11 & Opera
Here's the summary from the SFC
Code:
 Line 13529: 2014-10-10 11:41:42, Info                  CSI    000001dd [SR] Repairing 3 components
 Line 13530: 2014-10-10 11:41:42, Info                  CSI    000001de [SR] Beginning Verify and Repair transaction
 Line 13533: 2014-10-10 11:41:49, Info                  CSI    000001e0 [SR] Cannot repair member file [l:24{12}]"repdrvfs.dll" of Microsoft-Windows-WMI-Core-repdrvfs-dll, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 13536: 2014-10-10 11:41:56, Info                  CSI    000001e2 [SR] Cannot repair member file [l:24{12}]"repdrvfs.dll" of Microsoft-Windows-WMI-Core-repdrvfs-dll, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 13537: 2014-10-10 11:41:56, Info                  CSI    000001e3 [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7601.17514.WindowsFoundationDelivery"
 Line 13542: 2014-10-10 11:41:56, Info                  CSI    000001e6 [SR] Could not reproject corrupted file [ml:520{260},l:56{28}]"\??\C:\Windows\System32\wbem"\[l:24{12}]"repdrvfs.dll"; source file in store is also corrupted
 Line 13547: 2014-10-10 11:41:56, Info                  CSI    000001e8 [SR] Repair complete
I'll post a fix in a few minutes.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - wgbac.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\wgbac
hit the enter key - if you get a 'Not Found' error try
DIR D:\wgbac
or
DIR E:\wgbac



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\wgbac <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Similar result

Thanks again.

In a depressing manner, a familiar tale of found corrupt file and unable to fix.

zip pf CBS.log attached.

Sorry this is dragging on.
 

My Computer My Computer

At a glance

Win7 Pro 32 bit (laptop2)
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude D630
OS
Win7 Pro 32 bit (laptop2)
Antivirus
AVG
Browser
IE11 & Opera
Not a problem - only one file found now...
Code:
17968: 2014-10-12 08:30:31, Info                  CSI    000001dd [SR] Repairing 3 components
 Line 17969: 2014-10-12 08:30:31, Info                  CSI    000001de [SR] Beginning Verify and Repair transaction
 Line 17974: 2014-10-12 08:30:41, Info                  CSI    000001e1 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:30{15}]"NlsData004e.dll"; source file in store is also corrupted
 Line 17983: 2014-10-12 08:30:45, Info                  CSI    000001e3 [SR] Repair complete
Sometimes we get a domino effect like this - but sometimes this is caused by bad hardware, such as RAM or HD, and sometimes by malware.
This doesn't look like malware or an HD problem to me - so perhaps a RAM test is in order....
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run at least 3 full passes - although some recommend 8, I don't really believe assertions that this is necessary in every case.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
3 Memtest86+ passes - no errors so far

Thanks again for sticking with me - on a Sunday, too! :)

OK, still running Memtest86+, but after 3 passes, no errors flagged up.

For info, there are 2x1GB sticks, scan 1 was 18 minutes, 2 & 3 were 51 mins apiece.

Shall I continue - or can you suggest other moves?
 

My Computer My Computer

At a glance

Win7 Pro 32 bit (laptop2)
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude D630
OS
Win7 Pro 32 bit (laptop2)
Antivirus
AVG
Browser
IE11 & Opera
I don't think there's anything to be gained by leaving it longer.

I have to go out now - I'll post a fix when I get back (if I'm in a fit state! ;))
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
For info

When I picked up your reply, I found it was about to complete the 9th pass anyway - with no errors.
The timings were consistent with 50 minutes each.
Only one odd thing - on normal bootup, it advised me that Windows Firewall had blocked the "Ditto" program.
I left it blocked, but I don't remember it being flagged up before.

Will await your reply - and hope you had a good time out.
 

My Computer My Computer

At a glance

Win7 Pro 32 bit (laptop2)
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude D630
OS
Win7 Pro 32 bit (laptop2)
Antivirus
AVG
Browser
IE11 & Opera
Very good ;)

Definitely stop it now - it's not going to catch anything it hasn't already found.

I'll post a fix for the file problems when I can see straight :D
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - wgbad.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\wgbad
hit the enter key - if you get a 'Not Found' error try
DIR D:\wgbad
or
DIR E:\wgbad



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\wgbad <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
now it seems to be C_20949.NLS

Apologies for delay - it's been a busy two days (relatives visiting etc)

Went through process & have full CBS.log.zip, but looking at the previous, this fragment may say it all:

Code:
2014-10-14 14:35:17, Info                  CSI    000000d6 [SR] Beginning Verify and Repair transaction
2014-10-14 14:35:18, Info                  CSI    000000d7 Hashes for file member \??\C:\Windows\System32\C_20949.NLS do not match actual file [l:22{11}]"C_20949.NLS" :
  Found: {l:32 b:1v8C0NQHVkdS2Nj3TAX2SAOdBDvFnEIAWDkZG2f4CZ8=} Expected: {l:32 b:eK+SZzkDJgeTodH1ssQRsjk+W+KMBTnfSBH6BD7ugqo=}
2014-10-14 14:35:18, Info                  CSI    000000d8 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-i..onal-codepage-20949_31bf3856ad364e35_6.1.7600.16385_none_52de33df47065121\C_20949.NLS do not match actual file [l:22{11}]"C_20949.NLS" :
  Found: {l:32 b:1v8C0NQHVkdS2Nj3TAX2SAOdBDvFnEIAWDkZG2f4CZ8=} Expected: {l:32 b:eK+SZzkDJgeTodH1ssQRsjk+W+KMBTnfSBH6BD7ugqo=}
2014-10-14 14:35:18, Info                  CSI    000000d9 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"C_20949.NLS"; source file in store is also corrupted
 

My Computer My Computer

At a glance

Win7 Pro 32 bit (laptop2)
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude D630
OS
Win7 Pro 32 bit (laptop2)
Antivirus
AVG
Browser
IE11 & Opera
Please post the new logs - they should tell us exactly what's wrong.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
zip log attached

OK, here's the full log
 

My Computer My Computer

At a glance

Win7 Pro 32 bit (laptop2)
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude D630
OS
Win7 Pro 32 bit (laptop2)
Antivirus
AVG
Browser
IE11 & Opera
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