Solved Update error 800B0100 for KB976932

[bengbengFR]

Hi,

I cannot install Windows 7 SP1 (KB976932), getting error 800B0100.

I've run the System Update Readiness Tool and here is content of CheckSUR.log

Could you please help me to get the missing repair files?

Thanks in advance.

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-08-07 21:50

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_10_for_KB983590~31bf3856ad364e35~x86~~6.1.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_10_for_KB983590~31bf3856ad364e35~x86~~6.1.1.0.cat		

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7600.16597_fr-fr_942a6ac093578856.manifest	msil_mscorlib.resources_b77a5c561934e089_6.1.7600.16597_fr-fr_942a6ac093578856	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7600.20717_fr-fr_7d54c18cad061df5.manifest	msil_mscorlib.resources_b77a5c561934e089_6.1.7600.20717_fr-fr_7d54c18cad061df5	

Summary:
Seconds executed: 1707
 Found 4 errors
  CSI Manifest All Zeros Total count: 2
  CBS MUM Corrupt Total count: 1
  CBS Catalog Corrupt Total count: 1

Unavailable repair files:
	winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7600.16597_fr-fr_942a6ac093578856.manifest
	winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7600.20717_fr-fr_7d54c18cad061df5.manifest
	servicing\packages\Package_10_for_KB983590~31bf3856ad364e35~x86~~6.1.1.0.mum
	servicing\packages\Package_10_for_KB983590~31bf3856ad364e35~x86~~6.1.1.0.mum
	servicing\packages\Package_10_for_KB983590~31bf3856ad364e35~x86~~6.1.1.0.cat
	servicing\packages\Package_10_for_KB983590~31bf3856ad364e35~x86~~6.1.1.0.cat

 

[NoelDP]

I've uploaded a file - bbfaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bbfaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[bengbengFR]

Many thanks for the repair files!

Here is the CheckSUR.log file (CheckSUR.persist.log file has same content).

Should I try again to install Windows 7 SP1 (KB976932)?

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-08-12 18:29

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_10_for_KB983590~31bf3856ad364e35~x86~~6.1.1.0.mum		Line 1: 
(fix)	CBS MUM Corrupt	CBS File Replaced	Package_10_for_KB983590~31bf3856ad364e35~x86~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab1.cab.
(fix)	CBS Paired File	CBS File also Replaced	Package_10_for_KB983590~31bf3856ad364e35~x86~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab1.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7600.16597_fr-fr_942a6ac093578856.manifest	msil_mscorlib.resources_b77a5c561934e089_6.1.7600.16597_fr-fr_942a6ac093578856	
(fix)	CSI Manifest All Zeros	CSI File Replaced	File: msil_mscorlib.resources_b77a5c561934e089_6.1.7600.16597_fr-fr_942a6ac093578856.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab1.cab
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7600.20717_fr-fr_7d54c18cad061df5.manifest	msil_mscorlib.resources_b77a5c561934e089_6.1.7600.20717_fr-fr_7d54c18cad061df5	
(fix)	CSI Manifest All Zeros	CSI File Replaced	File: msil_mscorlib.resources_b77a5c561934e089_6.1.7600.20717_fr-fr_7d54c18cad061df5.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x86-cab1.cab

Summary:
Seconds executed: 1351
 Found 3 errors
 Fixed 3 errors
  CSI Manifest All Zeros Total count: 2
  Fixed: CSI Manifest All Zeros.  Total count: 2
  CBS MUM Corrupt Total count: 1
  Fixed: CBS MUM Corrupt.  Total count: 1
  Fixed: CBS Paired File.  Total count: 1

 

[NoelDP]

That's cleared the CheckSUR problems, at least.

Run SFC /SCANNOW and see if that also clear - if it is, then try Windows Update again. Otherwise, post the CBS.log file and we'll work on that.

 

[bengbengFR]

Hi,

I have run SFC / Scannow and the result is "Windows Resource Protection did not find any integrity violations."

So I have tried to install Windows 7 SP1 (KB976932) but it failed, I get error code 80200053.

What should I do?

 

[NoelDP]

Please post the C:\Windows\Windowsupdate.log file

 

[bengbengFR]

Please find attached the Windowsupdate.log file (I kept only the last 2 days)

 

[NoelDP]

The problem seems to be that the files aren't being downloaded properly for whatever reason - try installing from the standalone.
Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center
You'll need the
windows6.1-KB976932-X86.exe
file

 

[bengbengFR]

I won't have my laptop this weekend but I will try installing from the standalone when I get back and I will let you know.

 

[bengbengFR]

When I had errors in CheckSUR, installation from the standalone was not working.
Now that problems are solved in CheckSUR, installation from standalone is fine!
I can now get new updates from Windows Update, many thanks for your help!
I mark this thread as solved.

 

[NoelDP]

Great! - good luck with the updates