Solved windows 7 64 bit trojan

[Jonathan_King]

Alright, glad to hear you're able to see the monitor. Now try booting from the repair disc, and running a startup repair.

Also run the command I recommended, and the system restore.

 

[cj5jeep80]

how do i boot my disc only

 

[merkat106]

Have you followed Jonathan's suggestions with hardware? Because what you are discribing seems either hardware or an OS corruption. If it was a virus, then an OS corruption is possible.

An OS reinstall or recovery may be the best solution here, assuming it is not hardware.

However, you can try making/using a bootable antivirus rescue disc. This only works if your bios is set to boot from cd/dvd drive before the hard drive.


What antivirus were you using? I've downloaded suspicious files before, but my antivirus protected me enough that I was able to fix the damage. I would suggest that once you've either cleaned the computer or reinstalled the OS, then you use an antivirus such as Microsoft Security Essentials.

 

[Jonathan_King]

Press F2 to enter the BIOS setup program, and change the CD drive to be the first to boot. Or, press F11/F12 to access the popup boot menu, and then select the CD drive.

 

[merkat106]

how do i boot my disc only

Enter the bios, and look for startup or boot up order. To enter the bios, press either f1 or f2 at the boot screen before the OS starts

 

[cj5jeep80]

asking me to enter safe mode with networking or prompt

 

[Jonathan_King]

That means the CD didn't boot. Did you set the CD to be the first to boot, or manually select the CD drive?

 

[cj5jeep80]

its telling me to insert my windows instalation cd which I don't have

 

[cj5jeep80]

ok i'm in system recovery options startup repair, system restore, system image recovery and so on

 

[Jonathan_King]

Try a startup repair first; if not, run the command from the command prompt, system restore, etc, as recommended in previous posts.

 

[cj5jeep80]

ok i did system repair and nothing seems to of happened, then i command prompt as per the previous page and it says the operation completed successfully. now what still on this command page?

 

[Jonathan_King]

You can close the command prompt and reboot; see if that solved the problem.

 

[cj5jeep80]

the command prompt seems to have worked my friend i cannot thank you enough windows booted up normally and it seems to be a okay at the moment Jonathan you are a fantastic, patient human being!!! very happy and I thank you again for your help OVER AND OUT

 

[Jonathan_King]

Glad to hear that mate; let us know if you need anything else!

Now that you can boot, give Malwarebytes a try; see if it picks up anything.