Solved Windows 7 64 bit Ultimate Update Error code 0x8007370b

ndehmer

New member
Local time
5:10 PM
Messages
6
Hello,
I have been fighting this issue for quite some time, and I am about read to give up and just re-install. But I see that people have been able to resolve this issue on here, so I will give it a try. I have been unable to run Windows Update successfully for quite some time. I keep getting 8007370B error code. i have tried the Microsoft Fix-It windows update tool and it finds issues and asks to reboot and nothing changes.

I have run the System Update Readiness Tool
I can't run the SFC Scan. It goes for a while and then gives the following error "Windows Resource Protection could not perform the requested operation."
Windows Update gives me 8007370B Error

I have reviewed the checkSUR log and it appears like I have a lot of issues with this installation, so I don't know if it is worth trying to fix it or just better to do a clean install.

Any help you could offer would be greatly appreciated.
Thank You,
Nathan
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
i7-860
Motherboard
MSI P55-65
Memory
16gb
Graphics Card(s)
5870
Hard Drives
240gb ssd 750gb rotational
Antivirus
MSE
Browser
IE, Chrome, Firefox
Here's the summary from the CheckSUR report...
Summary:
Seconds executed: 501
Found 137 errors
CSI Could Not Open file Total count: 3
CSI Missing Deployment Key Total count: 108
CSI Corrupt Component Keyform Total count: 1
CSI Missing Identity Total count: 8
CSI Corrupt Identity Total count: 3
CSI C Mark Deployment Not Marked Total count: 4
CSI C Mark Deployment Missing Total count: 10
CSI Replacement File: CreateFile Failed Total count: 60
I may be able to fix some of the problems - but I suspect that you have a hardware problem that needs to be addressed first.

Please follow this tutorial and post the results - run at least 3 full passes.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
If you get even a single failure, you need to think about replacing the RAM - or at least reseating it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ok, I will give that a try and see what it comes up with.
Thanks for taking a look.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
i7-860
Motherboard
MSI P55-65
Memory
16gb
Graphics Card(s)
5870
Hard Drives
240gb ssd 750gb rotational
Antivirus
MSE
Browser
IE, Chrome, Firefox
I did have one DIMM that was throwing an error right at the start of the test. I have removed it (and it's matching pair) from the system and will be RMA'ing the pair. I have memtest running on the other 2 dimms now and will check on it when I get home. Should I be re-running the Upgrade Readiness Tool if everything is clean after this?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
i7-860
Motherboard
MSI P55-65
Memory
16gb
Graphics Card(s)
5870
Hard Drives
240gb ssd 750gb rotational
Antivirus
MSE
Browser
IE, Chrome, Firefox
Ok, let it run all day, and there were no errors found with just the 2 sticks in there. I re-ran the System Update Readiness Check and same amount of errors, 137.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
i7-860
Motherboard
MSI P55-65
Memory
16gb
Graphics Card(s)
5870
Hard Drives
240gb ssd 750gb rotational
Antivirus
MSE
Browser
IE, Chrome, Firefox
OK - I'll post a fix protocol later.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ooops - I meant to ask for a copy of your COMPONENTS registry hive...
I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
i7-860
Motherboard
MSI P55-65
Memory
16gb
Graphics Card(s)
5870
Hard Drives
240gb ssd 750gb rotational
Antivirus
MSE
Browser
IE, Chrome, Firefox
NoelDP,
Please don't spend anymore time on this. If you already started on it, I apologize. I was able to do an offline upgrade to Win10 this weekend. For some reason I couldn't go to 8 or 8.1 via an in place upgrade, but I could go to 10. So I am up and working with no errors any more on windows update.
Thanks
Nathan
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
i7-860
Motherboard
MSI P55-65
Memory
16gb
Graphics Card(s)
5870
Hard Drives
240gb ssd 750gb rotational
Antivirus
MSE
Browser
IE, Chrome, Firefox
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